8.5

Opiniones del Ruby Marie Hotel Vienna 4 estrellas

Kaiserstraße 2-4, 07. Neubau, 1070 Viena, Austria

  • Marcelo

    Escrito en 27 de agosto de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    La atención y la decoración

    Respuesta del alojamiento:

    Hey Marcelo, Thanks for your kind feedback. We're over the moon to hear that you appreciated the attention from our team and enjoyed the decor of Ruby Marie. We've put a lot of thought into creating a unique and inviting atmosphere, and it's great to know it resonated with you. We look forward to welcoming you back on your next visit. Your Ruby Marie Team

    Hey Marcelo, Thanks for your kind feedback. We're over the moon to hear that you appreciated the attention from our team and enjoyed the decor of Ruby Marie. We've put a lot of thought into creating a unique and inviting atmosphere, and it… Mostrar más

    Ruby Marie Hotel Vienna
    28 de agosto de 2025
  • María

    Escrito en 27 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La ubicación excelente. La amabilidad de los empleados de la recepción maravillosa. Las instalaciones en si, fenomenales. Muy bien insonorizadas las habitaciones.

    la limpieza podría haber sido un poco mejor en las paredes del cuarto de baño. Todo el suelo de la habitación estaba pegagoso. Una fregona con lejia no le hubiese venido mal. La ducha del techo podría haber tenido un poco más de presión el agua. No le vendría mas una pequeña nevera en la habitación.

    Respuesta del alojamiento:

    Hey María Teresa, We're so pleased to hear that you found our location excellent and that you were impressed with our facilities. Our hosts will be thrilled to hear your kind words about their friendliness, and we're glad you enjoyed the soundproofing in our rooms. We're sorry that the cleanliness of the bathroom and the water pressure didn't meet your expectations. We always aim to provide a comfortable and clean environment for all our guests. We appreciate your feedback, and we'll use it to review our cleaning standards. While we don't currently offer refrigerators in our rooms as part of our Lean Luxury philosophy, we understand where you're coming from, and we'll consider your suggestion. We look forward to the opportunity to welcome you back to Ruby Marie in the future. Your Ruby Marie Team

    Hey María Teresa, We're so pleased to hear that you found our location excellent and that you were impressed with our facilities. Our hosts will be thrilled to hear your kind words about their friendliness, and we're glad you enjoyed the s… Mostrar más

    Ruby Marie Hotel Vienna
    28 de agosto de 2025
  • N

    Escrito en 26 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Está al lado del metro y del tranvía que te conecta en 6 minutos con el centro.Ademas está al lado de una calle comercial llena de bares y tiendas

    No existe un mostrador o recepción como tal

    Respuesta del alojamiento:

    Hey Sunshine, Thanks for your feedback. We're delighted to hear that you found our central location convenient for exploring the city and enjoying the local shopping and dining scene. About the reception, we've opted for a different approach at Ruby Marie. Instead of a traditional reception desk, we aim for a more informal and relaxed check-in experience at our bar. We understand this might be a bit unusual, but we believe it adds to the charm of our down-to-earth service. We hope to welcome you back soon for another visit. Your Ruby Marie Team

    Hey Sunshine, Thanks for your feedback. We're delighted to hear that you found our central location convenient for exploring the city and enjoying the local shopping and dining scene. About the reception, we've opted for a different appro… Mostrar más

    Ruby Marie Hotel Vienna
    27 de agosto de 2025
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  • Alberto

    Escrito en 22 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Está en una calle muy comercial. Como a media hora andando del centro centro. Habitación cómoda y bien pensada.

    Estuvimos 7 días y bien, pero el último día la limpieza pareció limitarse a estirar los edredones.

    Respuesta del alojamiento:

    Hey Alberto, Thank you so much for your review. We're glad to hear you found our location convenient and our rooms comfortable and well-designed. We've put a lot of thought into creating a space that combines Lean Luxury with functionality, so we're pleased you appreciated it. However, we're sorry to hear that the cleaning on the last day didn't meet your expectations. We pride ourselves on our attention to detail and it seems like we missed the mark on this occasion. Your feedback is important to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back to Ruby Marie in the future. Your Ruby Marie Team

    Hey Alberto, Thank you so much for your review. We're glad to hear you found our location convenient and our rooms comfortable and well-designed. We've put a lot of thought into creating a space that combines Lean Luxury with functionalit… Mostrar más

    Ruby Marie Hotel Vienna
    25 de agosto de 2025
  • Benjamín

    Escrito en 15 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Buen desayuno en la terraza-solarium, variado. La habitación también muy agradable. Posibilidad de tomar una copa en el bar-restaurante por la noche también. Ya en el segundo día se acordaban que mi pareja tomaba el café con leche sin lactosa aunque... Cerca del metro ( 1 min) y de la estación de Westbahnhof. Tomando Mariahilfer Str. se llega al centro en unos 30 min andando

    Aunque se olvidaron de llevarlo a nuestra mesa. La entrada al hotel, a través del ascensor, no me gustó demasiado, me pareció algo oscuro pero sin más trascendencia enesto

    Respuesta del alojamiento:

    Hey Benjamín, Thank you for sharing such a detailed review of your experience at Ruby Marie. We're delighted to hear that you enjoyed our varied breakfast on the sun terrace and found our rooms pleasant. It's great to hear that you could unwind in our bar restaurant in the evening and that our hosts remembered your partner's lactose-free coffee preference. We're also glad that our down-to-earth service and central location added value to your stay. It's always lovely when our guests can make the most of our proximity to key places like the metro and Westbahnhof station. However, we're sorry to hear that your order didn’t make it to your table right away – that’s definitely not the smooth service we aim for. We’ll share your feedback with the team to make sure we do better next time. As for the entrance, we understand that arriving through the elevator might have felt a little darker than expected. We’ll certainly take another look at this to see how we can make the arrival feel brighter and more welcoming. We hope that your travels bring you back to our way soon. Your Ruby Marie Team

    Hey Benjamín, Thank you for sharing such a detailed review of your experience at Ruby Marie. We're delighted to hear that you enjoyed our varied breakfast on the sun terrace and found our rooms pleasant. It's great to hear that you could … Mostrar más

    Ruby Marie Hotel Vienna
    18 de agosto de 2025
  • 7.0 Bien
    Anónimo

    Escrito en 1 de julio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    La estación de te es un plus.

    Había una mosca en el desayuno.

    Respuesta del alojamiento:

    Hey Zoe, Thanks for taking the time to share your review. We're delighted to hear that you appreciated our tea station - we love being able to offer a little extra for our guests to enjoy. As for the uninvited visitor at breakfast, we're sorry to hear that. While we take pride in our hygiene standards, sometimes these tiny, winged gatecrashers can slip through. We'll definitely keep an eye out to ensure that breakfast stays a fly-free zone. We hope to welcome you back to Ruby Marie in the future, hopefully for a more enjoyable breakfast experience. Your Ruby Marie Team

    Hey Zoe, Thanks for taking the time to share your review. We're delighted to hear that you appreciated our tea station - we love being able to offer a little extra for our guests to enjoy. As for the uninvited visitor at breakfast, we're … Mostrar más

    Ruby Marie Hotel Vienna
    2 de julio de 2025
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  • Anónimo

    Escrito en 19 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico
  • Jose

    Escrito en 5 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico
  • Antonio

    Escrito en 15 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico
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  • Jose

    Escrito en 10 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    la vistas y el Marshall

    que no tenga frigorífico

    Respuesta del alojamiento:

    Hey Jose Antonio, Thank you for sharing your experience at Ruby Marie. We're thrilled to hear you enjoyed the views and our Marshall speakers - they're definitely a favorite among our guests. We understand your comment about the lack of a refrigerator in the room. As part of our Lean Luxury philosophy, we prioritize essentials that contribute to a comfortable stay. Whilst we don't have refrigerators in the rooms, we do have a vending machine for your convenience. We hope to welcome you back to Ruby Marie in the future and make your stay even more enjoyable. Your Ruby Marie Team

    Hey Jose Antonio, Thank you for sharing your experience at Ruby Marie. We're thrilled to hear you enjoyed the views and our Marshall speakers - they're definitely a favorite among our guests. We understand your comment about the lack of a… Mostrar más

    Ruby Marie Hotel Vienna
    12 de mayo de 2025
  • Claudio

    Escrito en 28 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    El estilo

    Poca luz en el baño

    Respuesta del alojamiento:

    Hey Claudio, Thanks for sharing your thoughts with us. We're delighted to hear that you enjoyed our unique style. Our concept is all about Lean Luxury, combining a laid-back vibe with sophisticated design and we're glad this appealed to you. However, we're sorry to hear about your experience with the bathroom lighting. We've designed our rooms to create a warm and relaxing atmosphere, and we understand that personal preferences can vary. We appreciate your feedback and will definitely keep it in mind as we continually strive to improve. We hope to have the opportunity to welcome you back to Ruby Marie again in the future. Your Ruby Marie Team

    Hey Claudio, Thanks for sharing your thoughts with us. We're delighted to hear that you enjoyed our unique style. Our concept is all about Lean Luxury, combining a laid-back vibe with sophisticated design and we're glad this appea… Mostrar más

    Ruby Marie Hotel Vienna
    29 de abril de 2025
  • Eric

    Escrito en 23 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    La tranquilidad del hotel, localización y limpieza

    Aunque hay cortinas, la entrada de luz en la habitación impide un buen descanso cuando amanece.

    Respuesta del alojamiento:

    Hey Eric, Thank you for telling us about your stay at Ruby Marie. We're really glad to hear that you appreciated our hotel's quiet atmosphere, the central location and cleanliness. These are all aspects we work hard on, so it's fantastic to know it's been noticed. We understand that you had some trouble with the morning light. Our rooms are designed to be bright and airy, and we realise this might not suit everyone's preference when it comes to sleep. We're sorry to hear that this affected your stay. We truly value your feedback and hope to have the chance to welcome you back again in the future. Your Ruby Marie Team

    Hey Eric, Thank you for telling us about your stay at Ruby Marie. We're really glad to hear that you appreciated our hotel's quiet atmosphere, the central location and cleanliness. These are all aspects we work hard on, so it's fantastic t… Mostrar más

    Ruby Marie Hotel Vienna
    24 de abril de 2025
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  • Daniel

    Escrito en 7 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico
  • Mauro

    Escrito en 1 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Toda la onda. Te prestan hasta guitarras si queres tocar un rato.

    Respuesta del alojamiento:

    Hey Mauro, Thanks for taking the time to share your thoughts. We're really pleased to hear you enjoyed the vibe at Ruby Marie. Our unique atmosphere is something we're quite proud of. And yes, we do lend guitars to our guests. We believe that a bit of music can truly make a place feel like home and we're glad to hear you appreciate this little touch. Looking forward to your next stay with us. Your Ruby Marie Team

    Hey Mauro, Thanks for taking the time to share your thoughts. We're really pleased to hear you enjoyed the vibe at Ruby Marie. Our unique atmosphere is something we're quite proud of. And yes, we do lend guitars to our guests. We belie… Mostrar más

    Ruby Marie Hotel Vienna
    2 de abril de 2025
  • 7.0 Bien
    Adriana

    Escrito en 24 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico

    Ubicación

    No tiene cafetera ni smart TV. Solo canales locales de televisión.

    Respuesta del alojamiento:

    Hey Adriana, We're so pleased you appreciated our central location. It's indeed a unique spot to enjoy the best of what the city has to offer. However, we're sorry to hear that certain aspects of your stay didn't quite meet your expectations. As part of our Lean Luxury philosophy, we've opted for a Galley with free tea, which offers a cosy and social space for all our guests, instead of individual coffee makers in the rooms. As for the TV channels, we've chosen to provide local channels to allow our guests to dive into the local culture. We understand this might not cater to everyone's preferences and appreciate your understanding. We hope to have the opportunity to welcome you back for another stay in the future. Your Ruby Marie Team

    Hey Adriana, We're so pleased you appreciated our central location. It's indeed a unique spot to enjoy the best of what the city has to offer. However, we're sorry to hear that certain aspects of your stay didn't quite meet your expectati… Mostrar más

    Ruby Marie Hotel Vienna
    25 de marzo de 2025
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  • Crismary

    Escrito en 3 de marzo de 2025 · Se alojó en febrero de 2025

    Comentario auténtico
  • Sergi

    Escrito en 22 de febrero de 2025 · Se alojó en enero de 2025

    Comentario auténtico

    Muy buen hotel en el centro de Viena, muy cerca de todo para poder ir andando. Las habitaciones están super bien y las camas son muy cómodas. Tienen un bar/restuarante donde se puede tomar algo y se está super agradable.

    No tenian kit de higiene en la habitación, pero preguntando en recepción nos dieron 2.

    Respuesta del alojamiento:

    Hey Sergi, We're absolutely delighted to hear that you had such a fantastic stay at Ruby Marie. It's great that you enjoyed our central location, which indeed allows our guests to explore Vienna with ease and comfort. Happy to hear that you found our rooms comfortable and our bar appealing. We take pride in creating a cosy, friendly environment with a touch of Lean Luxury for our guests. We're always here to assist and make your stay as comfortable as possible - be it for a toiletries kit or a recommendation for sightseeing. We hope to welcome you back in the future for another great experience. Your Ruby Marie Team

    Hey Sergi, We're absolutely delighted to hear that you had such a fantastic stay at Ruby Marie. It's great that you enjoyed our central location, which indeed allows our guests to explore Vienna with ease and comfort. Happy to hear tha… Mostrar más

    Ruby Marie Hotel Vienna
    25 de febrero de 2025
  • Pedro

    Escrito en 2 de enero de 2025 · Se alojó en enero de 2025

    Comentario auténtico

    La ubicación

    La limpieza, el desayuno no me gustó nada, falta profesionalidad

    Respuesta del alojamiento:

    Hey Pedro, thanks for your review. In the heart of the creative seventh district, right on Mariahilfer Str., the location of Ruby Marie is the ideal starting point for an extensive shopping spree. All other important Viennese sights are within walking distance or can be easily reached by using public transport, which is also nearby. Glad to hear you made use of this central location. However, we're very sorry to hear that your room wasn't as clean as it should have been and really appreciate you taking the time to let us know, as cleanliness is a priority in all of our hotels. We want our breakfast to give our guests the best start to their day, so we make sure there's a mix of healthy options, as well as a few little treats. Everything we serve is high-quality and locally sourced (where possible) - which means it's not the cheapest option in town. If this is not for you, our hosts are always happy to recommend nearby cafés and restaurants if you'd like to branch out. We hope you'll give us another chance sometime. Your Ruby Marie Team

    Hey Pedro, thanks for your review. In the heart of the creative seventh district, right on Mariahilfer Str., the location of Ruby Marie is the ideal starting point for an extensive shopping spree. All other important Viennese sights are w… Mostrar más

    Ruby Marie Hotel Vienna
    3 de enero de 2025
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  • 7.0 Bien
    David

    Escrito en 30 de diciembre de 2024 · Se alojó en octubre de 2024

    Comentario auténtico
  • Sergio

    Escrito en 24 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico

    La limpieza de la habitación, y el confort.

    El aislamiento de los ruidos de otras habitaciones.

  • Cesar

    Escrito en 23 de diciembre de 2024 · Se alojó en noviembre de 2024

    Comentario auténtico
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  • Elsa

    Escrito en 15 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico

    La ubicación, el ambiente, la amabilidad. La sencillez del check in y check out

    Nada

  • Lijie

    Escrito en 9 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
  • María

    Escrito en 17 de noviembre de 2024 · Se alojó en noviembre de 2024

    Comentario auténtico
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  • 7.0 Bien
    Mariana

    Escrito en 11 de noviembre de 2024 · Se alojó en septiembre de 2024

    Comentario auténtico

    El bar que se encuentra en el lobby, cercano a una zona comercial bastante linda. Parking pago enfrente.

    La habitación no estaba bien disenada.

    Respuesta del alojamiento:

    Hey Mariana, thanks for your review. Great that you enjoyed our bar and the amazing drinks as much as we do. We are a city hotel, and that has many advantages: you are in the heart of the city, only need a couple of minutes by foot to the center, and pay an affordable price. A central location, however, also means less space. That’s why we design our rooms small and fine, and for instance, integrate the bathroom cleverly into the main room. By the way: next time you stay with us, have a look at the spacious Wow and generous Loft rooms with lots of space to move around. We would love to welcome you again soon. Your Ruby Marie Team

    Hey Mariana, thanks for your review. Great that you enjoyed our bar and the amazing drinks as much as we do. We are a city hotel, and that has many advantages: you are in the heart of the city, only need a couple of minutes by foot to the… Mostrar más

    Ruby Marie Hotel Vienna
    13 de noviembre de 2024
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