Reviews of Hotel Residenz Hochland 4 stars

Great früstuck and great abend essen

Very comfortable independent hotel with everything you could need (indoor pool, sauna, gym all included in the price). Our 'Deluxe' room was very big, with separate sitting area, lots of natural light and large balcony. Staff were friendly and helpful and breakfast was very good. Afternoon snacks were also included (cakes, savouries, fruit). Location up on a slight hill 5 mins walk from town gave views across the town to mountains beyond and ensured there was no noise at night. Quality of food in the restaurant for evening meals was excellent. Not the cheapest place to stay, but worth the extra cost. Hotel signed us up for local visitor pass giving free bus and local train transport - this was very useful.

For the cost, in-room coffee machine could be included.

Very nice hotel, and so too staffs. Good view from our room, dining area & bar. The hotel is direct at a practice piste. It also has a nice ski room with heating for the shoes. Also from the hotel one can use sledge to go down. Very nice pool area with jacuzzi. One can see snow laden mountains while taking bath. Breakfast, mittagjause (afternoon snack) and dinner, all were excellent and full of variety. Whenever we come back we will stay in this hotel. Thank you the staffs of Hotel Hochland for your great hospitality.

Just next to a kids-friendly ski slope. Sliding slope just in front of the hotel.

To reach the start of the cross country tracks you need to walk 10 min through the town. No problem for adults, with small kids it takes a bit of effort.

The staff were very friendly and helpful. The food service was great, and we enjoyed the spa facilities.

The staff were AMAZING! They made our stay fabulous!!!

Co gender sauna

The staff were extremely welcoming and genuine. The food was excellent and the overall service was spot on.

As the snow didn’t come as predicted it wasn’t a ski in ski out hotel unfortunately. This made the location marginally less favourable but this wasn’t the fault of the hotel. It’s global warming!

The staff were very pleasant making us feel special. We were always referred to by name and all staff were polite and efficient. We stayed in a 'superior' room which was very large and very comfortable. Food was very good with plenty of choice for breakfast and dinner each evening, including vegetarian option each evening. Facilities at the hotel were very good with play areas for children and even some for adults. The swimming pool area was always clean and well looked after. The provision of bath robes and additional towels for use at the pool was also appreciated.

There was little room for improvement as we had nothing to really be concerned about. It would have been nice to have had some English TV stations available for those evenings when we did not want to spend time in the bar or go out. There only seemed to be one channel in English and a further channel where the audio did not relate at all to the video. Obviously there were news channels but no drama or entertainment.

Lovely hotel and setting. Staff very helpful and friendly.

No issues

Nearly everything! This hotel is lovely. We had a junior suite which was two massive adjoining rooms. Amazing views of the mountains. The rooms (and rest of hotel) are spotless, housekeeping staff work so hard. The food is amazing, definitely go half board, it's worth it. The waiting and bar staff are so friendly and fun, we really enjoyed meeting them all. Nothing is too much bother for them and they all provided exceptional service.

The clientele is definitely towards the older guest and we were a family with teenagers. In the most this was fine, but we did have a couple of occasions when our kids were told to be quiet in the pool by other guests or made to feel like they shouldn't be having fun in the pool (they were not being particularly noisy and there were no signs to say be quiet). If I was being really picky it would have been nice if the reception staff had been a bit friendlier, they were perfectly professional but not very welcoming, especially on arrival. Perhaps this is just in comparison to other staff in the hotel so maybe a bit unfair! Just be aware that the hotel charges 100euros per night per child which is not included in the booking.com price on their website. Booking.com were great in sorting this out, but the same prices are still showing on their website now.

Fantastic hotel, great location, wonderful staff. We would definitely revisit in summer. We will now try a winter visit.

Nothing. Everything was epic

Booking .com lack of service and not answering their phone when travel issues arose. The Hotel was fine