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Reviews of Phoenix7 3 stars

Neudorfer Straße 7, 2340 Mödling, Austria

#11 of 13 hotels in Mödling

Guests' Choice

Review score

Based on 167 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 2 July 2025

    6.0
    Not anymore thank you
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not very frendly stuff, not very clean, the toilet and shower with out light, In the wardrobe, there was apparently some used laundry thrown in or a poorly folded duvet? Each hanger was of a different color and material…

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit run down

    Clean

    Stayed in June 2025

  • Reviewed: 11 June 2025

    6.0
    OK
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    We didnt like service. We came early to hotel and ask if we can have earlier check in. Receptionist gave us a room key and said that he dont know if our room is clean. We went to the room and was not clean and room cleaner was nowwhere near. When we asked when will room be ready he sad that he dont know . We asked is there any room and that we will pay more but said that they are booked, we asked how long we need to wait and he offered us a poorer room.

    Hotel is nice from the outside, free parking in front of hotel

    Stayed in May 2025

  • Reviewed: 10 June 2025

    7.0
    A decent choice for Vienna
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    -

    - excellent Chinese restaurant on the ground floor - basement parking - spacious rooms (especially in the old building)

    Stayed in June 2025

  • Reviewed: 1 June 2025

    8.0
    Good experience overall
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Reception service wasn't available and little English spoken

    Good breakfast

    Stayed in May 2025

  • Reviewed: 29 May 2025

    7.0
    Good one night stay in Mödling
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit old facilities, shower was not properly set up so I had to hold it, bathroom quite old requires some upgrade. Breakfast was average , mostly Asian food with raw fish which is not everyone’s cup of tea for breakfast.

    Location near train station. Fast check in.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    We had an "upgrade" and ended up in a tiny room with no balcony when we had booked the opposite (junior suite with balcony). After raising the issue to the staff, it was corrected instantly but we're still wondering now which part of that tiny room was the upgrade. Room was noisy with automatic lights and vent with no way to turn it off or on. Card to open the room was also randomly deactivated during our stay. Cleaning service did not really clean anything but just made the bed. The restaurant connected to the hotel was also a mess with no real waiters, making ordering complicated simply cause the restaurant is mostly designed for buffet. Overall, too many issues for such a short stay.

    Reception was lovely and fast to solve issues. The suite itself was nice.

    Stayed in May 2025

  • Reviewed: 14 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit in worn condition, here there falling apart. The curtains are not enough to make the room dark at night.

    Breakfast was perfect, beds are comfortable.

    Stayed in April 2025

  • Reviewed: 25 October 2024

    7.0
    staff friendly and helpful
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    cleaness ( some insects in the bath glasses) , not enough towels

    Breakfast was Great

    Stayed in October 2024

  • Reviewed: 11 October 2024

    6.0
    Chinese by name and restaurant, no oriental flavours about rooms and breakfast
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 3 nights

    Smoking: next to the lift at the bottom of the stairwell is the "smoking lounge", which is a room where people can smoke indoors; it also holds the vending machine for snacks; the door to this room is always open and the ash trays were never emptied whenever I walked past; there's even an ash-tray next to the lift itself! The smell of stale cigarette smoke was all through the stairwell and through the (always open) doors into the first floor corridor with the rooms; whilst the room was officially no-smoking, there was a total of three ash trays on the patio (one on the table, one mounted on the concrete balustrade and one free-standing) all full of cigarette stumps. Whether it was because smokers carry the smell back into the room with them, or because the Smoking Lounge contaminated the air that circulated through the building, there was always a stench of stale cigarette smoke. WiFi: even though there was a router diagonally opposite my room door, the signal strength was minimum on all my devices and the connection broke off every 5 to 10 minutes; then, after logging back onto the WiFi, my devices would say "not connected to the internet", so working in the evenings in the room with my company VPN was only possible by hotspotting off my UK mobile phone, which incurred considerable charges Wardrobe: I was there for four days, and the wardrobe had three clothes-hangers; not enough to put up a week's worth of trousers and shirts Iron & Board: none in the room; I always take a travel iron, so I did not ask whether they could supply one Tea & Coffee: the in-room info claims that there should be a kettle with tea and coffee, but there was none Furnishings: the room was tired; functional, but lots of wear and tear, for example there were no boards for the corner shelf, just empty brackets (limiting storage space even further)

    Breakfast: excellent continental style buffet with a chef on hand to cook scrambled eggs etc fresh to order Restaurant: very convenient and fast (all you can eat buffet) for a business traveller in a hurry Town: a brisk 15m walk gets you into Modling town centre where there's more restaurants, pharmacy, post office, supermarkets Bathroom: great shower with excellent water pressure; toilet separate from bathroom which is always a bonus for those travelling with a partner

    Stayed in October 2024

  • Reviewed: 27 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There Are two Wings in the Hotel. The renewedone is good and comfortable. The old one is not something that could be proposed to people . 😔

    Stayed in August 2024

  • Reviewed: 18 September 2024

    8.0
    1 nightstop
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    For the price, the area wasn’t great but very clean.

    Really nice , clean and modern. I loved the breakfast and the many options to chose from. (had breakfast included) and the property is quite close to the motorways so is great for a quick rest.

    Stayed in July 2024

  • Reviewed: 11 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The manager was unpolite. The air conditioner was not working properly.

    The staff was friendly and helpful. The breakfast was quite ok.

    Stayed in August 2024

  • Reviewed: 30 June 2024

    6.0
    Wouldn't recommend
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mirror lights cannot be switched off, kind of defeated the whole purpose of having blinds to darken the room. the same issue from AC - the temperature light lit up the whole room at night. Shower drain smelled horrible, like a pee that was not cleaned for a while. The towels were old, stained, with holes, one bath mat barely held together. There was a used beer bottle in the cabinet from previous guests - unacceptable. We had a toddler so how can I trust they wouldn't find other dangerous items. Hand soap ran out on the first night, then we found out that hand soap was mistakenly placed as shower gel and vice versa. No tissues in the room. No option to switch off the sensor light in the toilet area - will blind you if you go to bathroom in the middle of the night. No front desk in the morning during check out.

    AC worked fine, black out curtains/blinds were useful, bed clean and comfy. Smart tv was great.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    Parking was underground and luckily we found 1 empty lot so arriving early is recommended.

    Breakfast buffet was excellent

    Stayed in May 2024

  • Reviewed: 13 March 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Outdated decor, bed creaky

    Location

    Stayed in March 2024

  • Reviewed: 7 February 2024

    8.0
    Good option if you need to stay in this part of Vienna
    • Business trip
    • Group
    • Budget Double Room
    • Stayed 3 nights

    There are a lot of small LEDs that we can't turn off at night, and that are quite bright. The layout of the room is a bit wierd, with a not fully separated bathroom. Very far from the city center

    Nice big rooms, with private bathrooms. There was a kettle (no tea, though). The bed is very comfortable.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    6.0
    Standard hotel, everything as it should be. It's our second time there.
    • Business trip
    • Group
    • Budget Double Room
    • Stayed 2 nights

    Standard hotel, everything as it should be. It's our second time there.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Budget Single Room
    • Stayed 2 nights

    Standard hotel, everything as it should be.

    Stayed in January 2024

  • Reviewed: 7 December 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights

    beds are very hard, one very small pillow. smell of smoke in the hallway and elevator entrance.

    location was very convenient, breakfast was very good

    Stayed in December 2023

  • Reviewed: 15 October 2023

    8.0
    Very good
    • Business trip
    • Group
    • Budget Single Room
    • Stayed 2 nights

    Breakfast was very good, internet connection in my room was very very bad.

    Stayed in October 2023

  • Reviewed: 3 August 2023

    8.0
    God value helpful staff
    • Business trip
    • Group
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All okay

    Good location

    Stayed in June 2023

  • Reviewed: 27 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, just fine as a sole traveller

    The rooms were clean, spacious, and had air conditioning. Breakfast was basic but fine. I came here to walk and watch football for which the hotel was perfect.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Great value for money
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night
    • Submitted via mobile

    Quick check in Breakfast

    Stayed in May 2023

Showing 1 – 25

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