Reviews of Pension Sarstein

Everything, view from the balcony was extraordinary beautiful the host charming dried our wet clothes couldn't do enough for you really enjoyed our stay highly recommended for anyone in this wonderful place

Just the pillow

Location - nit in the city center but very close Lovely staff Room cleaning Own kitchen Balcony with lake view Privat sauna Privat grassy beach - but everyone can see you from the street

The staff were very friendly and helpful, which we really appreciated. The view and location were great.

However, there was a significant issue with the parking information. It was not mentioned clearly in the booking details that guests must park outside the Old Town and either walk or use a shuttle service to reach the hotel. We were on a longer trip and therefore had multiple pieces of luggage, which made this arrangement quite inconvenient. To make things more difficult, we only received the detailed parking instructions one day before departure. It would be much better if this information were explained clearly in the booking description or sent by email immediately after booking, so guests can plan and pack accordingly.

Ideally placed a short walk away from the busy centre, very calm and quiet. Beautiful view of the lake from the balcony, spent all our evenings there. Very nice hosts.

Wifi in the room would have been nice.

Everything

Nothing

A priceless view of Hallstatt and great facilities such as saunas and water front garden.

Beautiful view. Amazing location. Bed was comfortable. Quiet room love it

The bathroom was not cleaned properly. They need to add a fridge in the room for the drinks and food. It’s a humidity place they should add also Air cond or fan.

Everything, the hosts were very kind and friendly. The rom was very cozy and with an AMAZING view. There were very nice amenities and loved how there was a very nice swimming area.

Nothing really, we enjoyed everything, I don't have any complaints other than the free Wi-Fi was very weak in our room.

Beautiful location, right on the lake

The bathroom was shared in the hallway. I think I should have booked the room with bathroom.

We cannot say enough good things about this hotel! The views from the room are out of this world. And Isabelle was so accommodating and helpful. Perfect location to wander into the town, but enjoy the peace.

Nothing-it was perfect!

The view was stunning, the facility was adorable and I felt safe and comfortable. The owners were very lovely and helpful.

The room was clean apart from the night stands. There were hairs on them when I arrived.

This was our favorite place to stay during our entire trip! The host is super sweet and accommodating! She gave us a full explanation of the facility, the town, and things to do (including asking us what we were interested in). The facility sauna and lake access were amazing! We could jump straight off the diving board into deep, clear water. I would stay here again in a heartbeat! I didn't want to leave!

Honestly the only 2 things I could wish for are an oven in our room (even a toaster oven) and AC. Although, even without AC, the hotel stayed relatively cool.

It was incredibly cool 🥰 The private beach, the room cleaning, the kindness of masters, the location... everything is even better that we could imagine

Great position on the lake, lovely to be able to sit and relax under an umbrella and take a cool dip in the lake especially on a hot day after lots of walking.

More of a suggestion than a dislike, but new (softer) towels and linen would have made this a 10/10.

Best view of the lake and in a quiet area. Hosts were very helpful and kind.

Breakfast was very simple for 12 Euros.

Loved the use of the sauna and direct access to the lake, in a quieter spot in Hallstatt.

No microwave usage. Found the eating out in the local area hard work and would have appreciated some independent cooking facilities at the property.

Great location & beautiful views of the lake from our bedroom window. Nice garden area for sun bathing or swimming. Lovely friendly helpful hosts who had our room ready as we arrived a little early. Great communication & information on how to get to the property. Lots of stairs to keep you fit & a beautiful breakfast room with kitchen facilities which we used to make our lunches. A lounge room with large windows & the most incredible view of the lake & where you can also access the internet.

Beautiful setting, with apartment overlooking the lake. It had everything we needed for a comfortable stay. The owner was really helpful & kindly got us some shopping in as we arrived on a Sunday. Also provided maps, summer pass & sightseeing suggestions. Made use of the garden & chairs provided but not brave enough to swim in the lake!

Nothing!

Great room with a great lake view. Owners were very friendly and helpful is all aspects!