Reviews of Pension Prantner 2 stars

Handy location close to several tram and bus routes into the centre, room was clean and maintained daily, included breakfast was a nice start to the day!

In very quiet area , good size of room, rich breakfast, nice staff.

There was not soap or shampoo in the shower.

It had ok transport connections.

I’m loathed to give bad reviews about a hotel because I understand how difficult the hospitality industry is. But this place - even for a 2 star - was not great. It stank of stale cigarettes (even the towels) and every measure had been made to be as cheap as possible. From 80s style body wash sachets for the shower, to no WiFi (I should have checked) to the most minimalist uncooked breakfast. An added treat was waking up every morning to cigarette smoke coming through my window. I also asked about the Innsbruck Welcome Card (free local travel and discounts on certain touristy things) as offered by pretty much every hotel in Innsbruck - including this hotel on the Innsbruck.info website! But no… they said they didn’t. I don’t expect much from 2 star hotels but every other I’ve stayed has at least made an effort around the soft touches. This is the first poor review I’ve ever left.

Adequate typical continental breakfast.

Needs to say doesn't partake in the Innsbruck welcome card

The breakfast was basic but I liked the warm bread buns. The cleaning of rooms was good.

If you skii and wants and early start, the breakfast opens little late on saturdays and sundays. 0800.

The bed, pillows and linen are excellent, the hotel is warm and has a great breakfast! The location is good considering it's next to a tram station

We arrived late at night and it was a bit difficult to find... the rooms still have keys with large key rings, a bit of a nuisance if you're going skiing and have a few things in your suitcase - but none of this should stop you from staying.

The fact that there was a real reception desk with someone present as well as staff at the breakfast made a huge difference compared to imporsonal, often complicated digital self check-in hotels. The particular 1980s feel of the establishment gives it the touch of a long tradition of hoasting guests. A hearty breakfast and secure parking makes it decent value for money. The house and rooms are meticelously clean.

The decor and facilities of the 80, may seem outdated for some but is a point of attraction to others.

It was clean. Bed and pollows very comfortable. Great parking. Acceptable breakfast.

The room smelled a little bit like mold

Probably only the location. And the parking.

Smells like people were smoking there for 10 years non-stop. No wifi. Neighbours who cough, grunt and smoke on the balcony late into the night and early in the morning.

Location and parking facilities are probably the only things good about this property.

The ambiance and Cleanliness of the property. Rooms stunk of cigarette smoke. The staff were unfriendly. The breakfast provided was disappointing. We frequently have to ask the staff to refill the bread etc and their response was not welcoming.

Staff, breakfast, room in general

The pillow was flat, very little soap in the shower (just one small package for one shower)

There was a balcony at my room :)

Remote from the city. Not cheap for the remote location.