Not a compliant, but maybe a vending machine on the premise could be nice, just for some late night snacks

My room had a great view of the football grounds and mountains beyond. Breakfast was well managed and had enough options. The host was very welcoming and friendly. Location was convenient to all the attractions in kaprun, and zell am see by public transport. Room was clean and tidy.

Stayed in August 2025

The room could be a bit better maintained, some things seem a bit worn down and used. Maybe a refresh would also be ok for how things look. Initially we made a booking for 2 adults, assuming that if our 6year old travels with us and sleeps with us, that is fine (we of course would pay extra for breakfast). This is how things work so far in Hungary, Transylvania, Slovakia, Croatia and Slovenia, for all our travels let it be summer or winter). However we were told that this is not the case and actually we should have made a reservation for 3 people. To some degree the room upgrade was good and we also received an extra "summer card" for the child, but it's still a bit confusing, as the booking policy states on their page: "Children 15 years and above will be charged as adults at this property." But there is no mention about where are the different gaps between ages, as for example a 4 years old cannot be compared to a 14years old. So maybe more details about policy regarding children and different age groups would be great in the future.

We mostly got what we expected. We also did a room upgrade, as we were traveling with our 6years old child and the double room was quite small. Nice location, excellent communication and good parking options. It's extremely useful that with the accommodation you get "summer cards" included, as these grant you free or discounted access to several activities and locations, while you explore the area.

Stayed in August 2025

One thing, in booking we pay everything put when arrive we pay tax, I think better 1 time pay not when we arrive we pay something else

Everything excellent, Mrs. Varena she's very kind

Stayed in July 2025

breakfast could be a liiiiittle bit better with wholegrain Brötchen, but this is only if you try hard to find minuses :)

Nice room, new and super clean bathroom, balcony, view, super nice and friendly staff (Thank you, Verena:))

Stayed in June 2025

This is a beautiful property with cozy, spacious rooms and stunning scenic views. The rooms are clean, very comfortable, and easily accommodate plenty of luggage. Its close proximity to bus stops makes commuting convenient and hassle-free.

Stayed in July 2025

Perfect location and a tastefull breakfast. We will definitely come back.

Stayed in March 2025

The carpet in the room was dirty in places, but it didn't bother me. One morning the water pressure in the shower was low. I guess this is difficult to help because it is possible that the water consumption in the area around the guesthouse was also high. The bathroom extractor fan didn't work one morning and I noticed it wasn't working on other days. It wasn't connected to the light switch so it must be centrally controlled. I think it would run from 6am to 10am, then shut off when guests weren't in the property, then come back on from 6pm to around 11pm.

There was a large selection at breakfast. The breakfast was plentiful and very delicious. The room view was beautiful.

Stayed in April 2025

Very friendly staff with a comfy room that has spectacular mountain views all at a great cost! What more could you ask for? I have friends looking to bring their families to the area for holiday, and I’ve recommend they stay here!

Stayed in April 2025

The hotel is maintained very well. 10/10 for cleanliness. Breakfast had all healthy options. The staff were very friendly. I highly recommend this place if you are looking for a friendly stay :)

Stayed in April 2025

I had a great experience during my stay. Monika was very warm and helpful, always ready to assist with anything i needed. The room was clean and comfortable, and the location was perfect — close to everything but still quiet. Highly recommend this place for anyone visiting the Kaprun !

Stayed in April 2025

Kitchen lacked some utensils, and basic herds oils vinegar that people often leave behind, there was a big rolling cabinet for just this propose that was comply empty, being a chef this was frustrating.

The Monika was ideal place, nice easy transport to lifts, we ski for 5 days visited the waterfalls you need a car here, and i would say its far cheaper the using taxi. We booked two rooms our teenage girls had there own room to escape, with ground floor additional room with dinning and kitchen. with breakfast... Beds were very comfortable too.

Stayed in April 2025

I personally found the pillow a bit too soft with not enough filling, so it wasn’t the most comfortable for sleeping.

Our host, Verena, was incredibly responsive and kind from our first contact to the last. As vegans, we truly appreciated that she went the extra mile to arrange additional vegan options for breakfast—such a thoughtful gesture! The breakfast selection is excellent for non-vegans as well. We stayed in a spacious apartment that was very comfortable. The kitchen is fully equipped, allowing us to prepare our meals easily, and we enjoyed dining at our own separate table in the dining room. The large terrace was perfect for getting some fresh air, and we can only imagine how amazing it must be in the summertime! The location is ideal—peaceful surroundings, a grocery store just 300 meters away, and conveniently situated between two bus stops, both within a short walking distance. The apartment is right on the bus line leading to one of the two Kitzsteinhorn ski lifts, making it an excellent choice for skiers. Overall, a fantastic stay! We would definitely return.

Stayed in March 2025

Morgenmaden var simpel, men god

Stayed in February 2025

Nothing

The location was fantastic and felt safe being a solo female traveler

Stayed in January 2025

No such thing

Everything was perfect, private parking, breakfast was also great! Personal is super kind and helpful. Location is also 10/10, Kitzsteinhorn is 5 min by car or bus free of charge.

Stayed in January 2025

Nothing

The owner was very kind and supportive she made you feel like your home. Really I like her hotel. The nearest to the hotel is an Arabian restaurant, supermarket, and the road to reach the top of the mountain.

Stayed in September 2024

I liked everything the view room the place was soooo quiet if you compare it the other hotels in kaprun and zell am see , everything is close the river and restaurants or mini market and coffee shops , And the best part was the staff they were so kind and helpful one of my best stays ever and if am coming back to kaprun am never staying anywhere but this hotel i wish good luck for all of you ❤️ I wish theres more than 10 starts 👍🏻

Stayed in September 2024

View from room was stunning, location of pension is perfect. Monika was very kind and willing, so we will definitely come back. Summer card was great bonus, with which you will enjoy your stay even more.

Stayed in August 2024

Nothing. It was all fabulous!

Verena was extremely helpful before we arrived and gave us good advice when we missed our train connection. She was very friendly and accommodating, getting gluten-free bread for my daughter and providing me with an extra pillow. Verena's mum was also very friendly. They both spoke excellent English. The guesthouse was extremely clean, the breakfasts were delicious and substantial and the bus stop was only 3 minutes' walk away. From there, we could get the free bus to the bottom of the gondola up the glacier.

Stayed in February 2024

Prefect breakfast, coffee as many we want, not just a cup. Close skibus stops, easy to reach the gletsher for ski The center of Kaprun - 7 min walk.

Stayed in February 2024

The staff, the breakfast was fulfilling.

Stayed in January 2024

Amazing hospitality! Good location for Kitzsteinhorn Gletschers. Only 15 minutes from the Kaprun center. The room was comfy and nice.

Stayed in December 2023

The classical austrian breakfast.

Quiet location, clean and neat.

Stayed in December 2023

The host was lovely!

Stayed in September 2023