Skip to main content
  1. Hotel reviews homepage
  2. Austria hotel reviews
  3. Salzburg B&B and inn reviews
  4. Kaprun B&B and inn reviews
  5. Reviews of Pension Heidi

Reviews of Pension Heidi

Nikolaus-Gassner-Str. 14, 5710 Kaprun, Austria

#13 of 18 B&Bs and Inns in Kaprun

Guests' Choice

Review score

Based on 52 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    9.7

  • Value for money

    9.0

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 4 May 2025

    10
    Such lovely hosts!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    I thought the staff were lovely and the breakfasts were great too.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    9.0
    Great stay close to Kaprun center
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    It's rather a personal issue due to my hight, but I do not enjoy enclosed bed (heads on both sides) so much. Small people or people used to it will find absolutely no issue at all :)

    Great location, just on the bus/skibus stop. Close to the center of Kaprun. Very friendly owners, great breakfast. All in all great experience.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    9.0
    Superb
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Great location with ski bus stop directly outside, friendly staff, good breakfast and room cleaned every day. It was perfect for my needs.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Friendliness of the owners. Second time I have stayed here, nice family feel. Lovely people.

    Stayed in March 2025

  • Reviewed: 20 February 2025

    10
    great location, very pleasant stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    nothing

    Hotel location was excellent

    Stayed in February 2025

  • Reviewed: 20 February 2025

    10
    Great stay. Thanks
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The toilet was in a very narrow spot.

    Great stay as always. This was my third time and I'll certainly come back again

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    friendly, clean and comfortable hotel with a good breakfast
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    wish the sauna was open every day!!

    Clean and comfortable property right next to the ski bus stop

    Stayed in February 2025

  • Reviewed: 28 March 2024

    10
    Great staff, great location and great value for money.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    There was nothing to fault with the hotel. The Sauna was temporarily out of service but my family had no intention of using the sauna so this was not at all a problem.

    Outstanding value for money. This hotel far exceeded expectations. Owner|Manager was very friendly and helpful. Hotel is ideally located in the town with restaurants and ski rental a very short walk in either direction. The ski bus stops directly at the hotel, 0m away. Great breakfast, good selection and regularly topped up to cater for the hungrier guests.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Great base for Kaprun
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Superb location in Kaprun, friendly & helpful staff, communal areas tastefully decorated, excellent breakfast

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Missing a common room or any place where you can sit down with friends and play cards.

    Skibus station directly behind the pension. And a very tasty breakfast.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Comfortable single room
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Wellness area was out of service

    Friendly staff makes you feel at home Nice breakfast buffet Bus stop to and from Kitzsteinhorn ski area is literally in front of the pension.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Great location, good price/quality and nice people!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Very friendly hosts, room was great as well as the breakfast. Bus stop is in front of the hotel, which takes you to the Kitzsteinhorn glacier in ~8 minutes. Perfect for a couple of days of skiing.

    Stayed in February 2024

  • Reviewed: 9 January 2024

    8.0
    The great location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The first day when we arrived the heating was turned off and both rooms were cold. In one of the rooms we easily turned on but in second we had trouble to do it. I have called the owner (about 7 pm) but no one answer the phone. This made bad the first impression. After several attempts we succeed in the turn on the heating in the second room.

    The great location, near to central square, in the front of the hotel is bus station for both ski points. It's good value for money. There is also free parking place.

    Stayed in January 2024

  • Reviewed: 4 December 2023

    8.0
    Nice place, would recommend.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights

    The Pension has no elevator, was a little bit difficult to carry the luggage up to the third floor.

    Excellent location,right in the middle of the town. Breakfast good, staff very friendly. Very good heating of the room, bathroom ok. also balcony. Nice view from the room, you could see the mountains and the stream. Bus station for ski resorts just outside the pension, in both ways.

    Stayed in December 2023

  • Reviewed: 29 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Location

    Stayed in August 2023

  • Reviewed: 21 April 2023

    10
    A lovely, peaceful and friendly stay. Would definitely be back!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Having a kettle in the room would have been a bonus so that we could make a cup of tea however it wasn’t a massive problem as we could ask for hot water at the reception : )

    We had the most lovely time! Brigitte and her husband were the most wonderful hosts and incredibly helpful. We felt very looked after. Our room had a balcony overlooking at the river, which we found really relaxing. The location was within a walking distance from everything. The little sauna / spa area was a great touch and relaxing after a day spent on the slopes. Breakfast was great.

    Stayed in March 2023

  • Reviewed: 17 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    The bathroom smelt of sewer. The sauna is not open on Tuesday and Friday, of course we wanted to use it on Tuesday...

    Good price/value, great hosts, good breakfast.

    Stayed in March 2023

  • Reviewed: 16 March 2023

    9.0
    Perfect stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    The room was a bit outdated and the bathroom is quite small but it didn’t really bother us too much.

    Friendly and helpful staff, excellent location and delicious breakfast. Ski bus departs right outisde of the front door. Plenty of parking space available for guests.

    Stayed in March 2023

  • Reviewed: 2 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location with parking place, fantastic breakfast. Clean accomodation and kind owner.

    Stayed in February 2023

  • Reviewed: 25 February 2023

    9.0
    Had a great stay. Daily breakfast could be improved with more variety; delicious hot chocolate!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    NA

    Located near to centre of town. Bus-stop right in front of property.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    10
    Great stay, we would definately come back during summer ❤️
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Best location in Kaprun. Lovely staff.

    Stayed in February 2023

  • Reviewed: 12 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    on the 3rd floor WiFi signal is weak, also lacks a lift

    location and hosts

    Stayed in February 2023

  • Reviewed: 15 January 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great, from owners, room, breakfast. Really priceless. We will come again.

    Stayed in January 2023

  • Reviewed: 5 December 2022

    9.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Very good value for money. The furniture is a bit rustic but practical and the bed was pretty comfortable. The check-in was done in 30 seconds, and the hotel is located closed to the center (shops and restaurants).

    Stayed in December 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: