Reviews of Pension Buchner

Close to the train station , city center and daily room cleaning service. The host appeared helpful.

Wifi service is no better than none, facilities is very basic. No electric kettle, coffee brewer, coffee, tea or water provided. No lift. Room was assigned on level 2, 36 stairs . It was not easily for seniors.

Possibility of bike storage, parking right in front of pension, very clean environment, location right in the center of city, yet very calm place (we had room leading to calm back street but some rooms are leading to crowded street full of bars and restaurants, those maybe could be noisy at night?)

Too soft bed, missing at least small kitchen to make breakfast or coffee, no fridge

Location – superb. It's 500 metres from the railway station and just 100 metres from the lake. The hotel is right in the middle of town, surrounded by cafes, restaurants, ice-cream shops and souvenir stores. I believe we had the biggest room in the hotel. It was clean, with decent storage space, and tastefully decorated. I could see a slice of the lake from the window. But what we liked most was the welcoming, helpful attitude of the owner. From the moment we booked until we checked out, he was attentive and accommodating to every need. In today's age of fully contactless hotels, he is a wonderful reminder of how nice it is to have direct access to the hotel owner or someone who manages the property.

As far as the Pension is concerned, we were happy with everything. Perhaps just two minor issues—mentioned only for the sake of completeness—but nothing significant. A mirror in the room and a charging point on both sides of the bed would have been convenient. There is a charging point on one side of the bed, but not the other. Still, there are other charging points in the room, so it wasn’t a major problem. However, a more significant issue was the behavior of the staff at the café where hotel guests can have breakfast. The lady running the café was extremely rude, which is completely unexpected in the hospitality industry. In all my years of travel, I haven’t encountered anyone as unprofessional and discourteous as her. It’s an independent café that rents a room in the hotel, so guests have the option to have breakfast there. I would strongly recommend NOT taking breakfast at this café, even if it seems cheaper (Euro 8). There is also very little variety—just a croissant, a slice of bread, butter, jam, cheese, ham, juice, and coffee. While it is filling, you have to eat the same breakfast every day. There are plenty of other places nearby where you can have breakfast if you don’t mind spending a little more

Very hood services extremely nice staff

Nice owner Very clean Very helpful Cleaner was excellent

Shared toilet

It’s a nice a cosy family run pension. Andrea is attentive, helpful and welcoming. An ideal location near bus stop to ski lifts, train station, restaurants. Perfect for a short stay.

Breakfast was too late for me as I like to be early on the slopes

The entrance was a bit hard to find at first, but location was great and super central right next to one of the main pedestrian streets. The room was clean & comfortable and the owner & staff were very friendly and welcoming. Breakfast at the nearby cafe was maybe a bit on the light side, but certainly adequate and quite pleasant.

Unfortunately, the WiFi was very poor in my room and there seemed to be a problem with the access point / router. When I spoke to the owner about it, he said that he was going to upgrade the network to be mesh based, which will likely make it a lot better.

Location was perfect. Staff/owners was very helpful! Would recommend!!!

Very clean, safe and comfortable in a great central location. The manager was extremely helpful.

Everything was clean, nice location

The same breakfast every day

The Pension Buchner exeded my expectations. I am very happy that I ended up booking this particular place. The location was great, near the lake, on the main street. The staff was friendly, and the owner was always ready to help. It was really the best location. I also liked it, that public areas and rooms had its own charm: lots of wooden furniture and hardwood floor. For me it was important that I had a shower and a sink in the room and using a bathroom on the floor turned out not to be an issue at all, it was always clean, and it was never a line or even occupied by someone.

Very friendly, great location

I didn't avail of the breakfast as it was only a ham and cheese roll with a small cup of coffee and asmall glass of orange juice

Pension was right in centre of Zell, a perfect location. Nice village feel to Zell. Narrow streets lent themselves to a cost atmosphere. Good selection of bars and restaurants.

Location was great, personal also. It was super clean even the shared toilets. Super comfortable

All perfect.

The property was kept very clean, room cleaned every day. Very good location, right next to all the pubs and restaurants. Five minutes walk to the City Xpress gondola. Breakfast next door was quite good, bread, butter, cheese, ham, tomato, jam, coffee or tea, juice, and water. Other things could be ordered at cost. You could just have cheese if vegetarian. Boot room for ski boots in basement, and locked room for ski storage at back of property. Staff really friendly.

Quite loud on nighttime because of central location, but if window kept closed all was fine.

We came for seven nights, the apartment was lovely! Everything was very pleasant and clean and the windows sealed most of the noise from outside. Andreas helped us with everything we needed, explained about the site and answered all of our questions patiently. The location is very central and close to all the bars and the restaurants and also to the ski bus and the cityexpress lift. Thank you Andreas! We will definitely come again.

The breakfast was at the café next door. Friendly staff and good coffee, however it was the same every morning, a variation of the breakfast had been nice.

No toilet at the room, but it worked fine anyway for us.

Owner of the pension was very helpful. Pension itself is a bit old, but everything was clean and tidy. Ski lift is within walking distance.

Breakfast was super minimalistic - 5mm thick slice of bread, few slices of cheese and ham. We had windows to the pedestrian zone, that was full of screams of drunks until morning...