Everything was excellent, location, facilities, staff. The girl at the reception , IRO , was perfect.

Stayed in August 2025

I think 21 euros is a little steep for breakfast, but not out of line with the competition. The restaurant prices were also relatively steep. I suppose that’s the price you pay for excellence.

This hotel has it all; location, facilities, service & ambience. From the moment I arrived the service was excellent and authentic. The parking solution is perfect, especially so close to the Central Park and Old Town. That location could not be better. You get all the advantages of proximity without the disadvantages usually associated with being in the old center. The hotel combines old world charm with a modern infrastructure. Everything works and then there’s an aesthetic touch that adds some indefinable je ne sais quoi that in combination with a strong team is the source of that ambience.

Stayed in August 2025

Old world charms

Stayed in July 2025

Indeed, a traditional luxury hotel in center of Graz!

Stayed in July 2025

chess selection and variety were the best and the crossiant was perfect

Stayed in July 2025

Very nice staff , close to the city and Altstadt Restaurant and bar are good Breakfast is very good

Stayed in July 2025

Above our room a guest start walking every morning 5:30am, and we heard every step of her/his. This is not a Hotel fault. But the room soundproof is not enough. Also the tram is travelling next to the hotel - app. 2m - and we heard in our room even with the window is closed.

The Hotel is very close to the Jakomini sqaure - you can easy reach from this square any places in the city. Spa is good, especially the pool.

Stayed in July 2025

That we couldn't spend more time there.

Rooms are beautiful, cosy, comfortable and very clean. All the hotel has got a really very pleasant atmosphere. Perfect gym and spa, everything is really clean. Private car park was perfect for us. Breakfast was tasty, everything fresh and the staff very kind and helpful (especially Laurel). Perfect cafe with perfect coffee and cakes. We will come back in the future as we really enjoyed our short stay.

Stayed in July 2025

I got room nr 405 near the spa entrance, where people constantly came and went, filling the air with noise and chatter.

The hotel receptionist was very friendly and welcoming, making the check-in experience smooth and pleasant. She spoke my language, so was a plus. The hotel room was clean, comfortable, and beautifully furnished, making it a very pleasant place to stay. The breakfast was amazing, one of the best so far.

Stayed in July 2025

N/A

Beautiful, Elegant , Spotless. Best surprise. Undisputed Best Breakfast and Quality. Simply Amazing.

Stayed in June 2025

n. a.

Location Space in the room

Stayed in June 2025

Unfortunaty the hotel restaurant was fully booked when we stayed so we were unable to eat there, however that means we will have to go back sometime

This hotel ouses old school luxury evrything is in the classic style the breakfast area is large and spacious and the rooms are large as was the bed and well equipped.

Stayed in June 2025

You can feel the history and attention to detail. I truly regret that we stayed for just one night. There is also a lovely restaurant in the inner courtyard. I would especially like to thank you for allowing pets. I was genuinely impressed by the way they are treated — bowls and mats were thoughtfully prepared in the room in advance. Thank you!

Stayed in June 2025

Nothing

Location, room, spa facilities, great garden restaurant , car park

Stayed in June 2025

It was perfect!

Beautiful hotel! As soon as you enter you feel like you are traveling back in time. A hotel with history, clean, with very convenient parking on site. The staff is very polite and discreet, and the restaurant is sophisticated, with incredible food but not expensive. I strongly recommend!

Stayed in June 2025

Nothing

Lovely older hotel that was clean and well cared for with wonderful rise garden/patio.

Stayed in June 2025

You need to walk up stairs , but I was helped with the luggage.

Location and good Organisation.

Stayed in May 2025

Breakfast buffet was not properly and timely refilled at 09.00 on Sunday morning

Location, Spa, parking, room space

Stayed in April 2025

Its history, the spa and the lounge areas

Stayed in April 2025

Breakfast was lacking fruit.

Nice romantic hotel with a lot of charm. Great pool and spa. Excellent location.

Stayed in February 2025

Excellent service at front desk Excellent food

Stayed in March 2025

Room far too hot!! Hard to sleep as no air

Location, pool and sauna facilities

Stayed in February 2025

Slippers could be included. Too quiet atmospfere at the dinner.

Comfortable and clean rooms with amazing beds, bathrobs included, nice hotel bar, relaxing spa, excellent breakfast with great service. Fine dinning dinner. Professional and kind personnel. Peacefull but nice atmospfere.

Stayed in January 2025

I like everything The little refrigerator in the room would be nice

I love this hotel!!!

Stayed in November 2024