Reviews of NOVAPARK Flugzeughotel Graz
Fischeraustraße 22, 8051 Graz, Austria
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in June 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNice concept, clean, good food
Upon arrival one of the reception staff was weird- only willing to talk to her colleagues, not to the guests…
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe breakfast and spa were highlights
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSuper interesting concept, game room and big parking.
The cleanliness could be improved in the rooms and common areas.
Dear Patrycja, thank you very much for the great feedback! We are delighted to have welcomed you on board. We apologize for the inadequate cleanliness and will increase our checks in this area - thank you for your help. Kindest regards, your NOVAPARK Flugzeughotel team
Dear Patrycja, thank you very much for the great feedback! We are delighted to have welcomed you on board. We apologize for the inadequate cleanliness and will increase our checks in this area - thank you for your help. Kindest regards, you… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWhile everything in general was clean both in the hotel and in the room,, the floor in the room was fairly dirty/dusty
Dear Zdanko, thank you very much for your feedback! We were delighted to welcome you on board. We are very sorry that the floor in your room was not cleaned properly and apologize for this. We have already passed on your comment. Kindest regards from Graz, your NOVAPARK Flugzeughotel team
Dear Zdanko, thank you very much for your feedback! We were delighted to welcome you on board. We are very sorry that the floor in your room was not cleaned properly and apologize for this. We have already passed on your comment. Kindest re… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious with modern furniture. The bed was very comfortable. The plane restaurants are very cool and have a fantastic vibe. The family spa part is small, but good :)
The restaurants and some of the services are not available or open every day. The spa has a textile-free and a textile section, but they are essentially the same, separated by only a cord. :(
Dear Tamas, thank you very much for your feedback! We are glad you stayed with us. It's true, we are a little unusual :-) During your visit, you saw the beautiful city of Graz and enjoyed a special stay at the same time. We recommend that our guests check the opening hours on our website in advance—you will find all the important information there—or give us a call. Kindest regards, your NOVAPARK Flugzeughotel team
Dear Tamas, thank you very much for your feedback! We are glad you stayed with us. It's true, we are a little unusual :-) During your visit, you saw the beautiful city of Graz and enjoyed a special stay at the same time. We recommend th… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat place, spa and swiming pool (indoor) open until 10:00pm (can be nude one as you see in pictures), delicious breakfest, nice airplane integrated in the hotel exterior design, good view from the spa place, great overall
Beds were a bit too soft for us, just so you know
Dear Lucian, thank you very much for the great feedback! We were delighted to welcome you on board. See you next time, your NOVAPARK Flugzeughotel team
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewInteresting hotel, unique experience
Staff made out stay a headache! The first day they called us to pay even though we paid over the booking. In the afternoon, after 10min debate and providing them a proof we have paid over the booking, they said finally it is ok and system showed it’s paid. The morning upon check out them came again with a statement it is not paid and we cannot leave the hotel until we do the cash payment. We were in hurry and lost 45min as they did not want to contact the booking but we had to spend another money on international call in roaming to reach booking and solve their problem. Problem can happen but the way staff treated us and not willing to fix their problem by themself was a terrible experience
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe staff at the reception. Very professional and kind. The breakfast. The possibility to check out by 12. I did not use all facilities in the spa.
When booking I did not realize that AC was not there. Big problem for this time of the year and for such a small room. This makes the price expensive fof the type of room.
Dear Sean, thank you very much for your feedback! We will gladly pass on your compliments to our crew. We regret that you did not see when booking that only rooms in the Business category and above have air conditioning. This information can be found on Booking.com and on our website. Kindest regards, your NOVAPARK Flugzeughotel team
Dear Sean, thank you very much for your feedback! We will gladly pass on your compliments to our crew. We regret that you did not see when booking that only rooms in the Business category and above have air conditioning. This information ca… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewI loved the planes on the top, all the staff from reception, to cleaners to bar staff were super friendly. The room was spacious, and having a balcony is always appreceated. Breakfast was fabulous!!!
It really is a smoker friendly hotel, i guess i am just not used to that anymore. A bit of modernizing would do the hotel good.
Dear Susanne, thank you very much for your feedback! We are glad you were able to join us. We will be sure to pass on your praise to our crew. See you soon and kindest regards from the NOVAPARK Flugzeughotel Graz.
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery nice quiet place
There was no fan it was hot but other room we taken there was a fan.
Dear Islamuddin, thank you for your feedback! Our rooms from the Business category upwards are equipped with air conditioning. Kindest regards and see you soon, your NOVAPARK Flugzeughotel team
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewUnfortunately you need to pay attention who's is at the front desk this time the Receptionist gave me a lower type or room (much smaller and not sitting area no sofa no table) even if I booked A FUSSINESS PLUS ROOM!
Was necessarily to ASK TO SPEAK WITH THE MANAGER BUT FUNNY SHE TOLD ME 'ALL ROOM LOOKS DIFFERENT' ... I JUST WATED THE ROOM I PAYED FOR! THE ROOM THEY SHOWED ME in THE PICTURES WHEN I VE BOOKed! I the end my problem was fixed CORECT SIZE ROOM BUT DIFFERENT FURNITURE! Still no sofa
Dear SJA, thank you for your feedback! Our colleague gave you the correct information. Our rooms in the same category look different – you can find the features on Booking.com. This includes information that SOME rooms have a sofa and are 20 m² or larger. Please read all the information carefully before accusing our crew of giving you the wrong room. Even if mistakes do occur in our back office when allocating rooms, you can always talk to the reception desk and we will find a solution. Kindest regards, your NOVAPARK Flugzeughotel team
Dear SJA, thank you for your feedback! Our colleague gave you the correct information. Our rooms in the same category look different – you can find the features on Booking.com. This includes information that SOME rooms have a sofa and are 2… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReally liked the breakfast and the swimming pool. Friendly staff.
The wellness spa on the 4th floor was not in use whilst I was there
Dear Abhimanyu, thank you for your feedback! We inform our guests about the annual spa renovation, as it will remain closed during this time. Otherwise, all information can be found on the homepage. See you soon! Kindest regards, your NOVAPARK Flugzeughotel team
Dear Abhimanyu, thank you for your feedback! We inform our guests about the annual spa renovation, as it will remain closed during this time. Otherwise, all information can be found on the homepage. See you soon! Kindest regards, your NOVAP… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewthe persenal at this hotel are amazing special sophie if i say her name rigjt she is awsame wonderfull loce to help poeple he apens almost 2 hours to help me out. how ever one thing i came a day early i made a mistake so the receptionist would i whant his en thet 2 days parking insteed of one just to be sure ask for a ticket what you pay for so if sombody made a mistake you can easy fix.
there is a mistake made by paying it confused me like i have to proof one says i dint pay it other say it dint as the perosn dint work atm. when you pay pls get thet in writting for a beter future
Dear Can, thank you very much for your great feedback! We will gladly pass on your praise to our crew. We regret that an error occurred during billing. We assume that a parking ticket you paid for was not booked correctly and the next colleague then thought that it had not been paid. We apologize for the misunderstanding. Kindest regards from Graz, your NOVAPARK Flugzeughotel team
Dear Can, thank you very much for your great feedback! We will gladly pass on your praise to our crew. We regret that an error occurred during billing. We assume that a parking ticket you paid for was not booked correctly and the next colle… Show more