8.4

Opiniones del NH Wien Belvedere 4 estrellas

Rennweg 12a, 03. Landstraße, 1030 Viena, Austria

  • Juan

    Escrito en 2 de septiembre de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Excelente ubicación con repsecto a estación de tren y al centro de la ciudad

  • 7.0 Bien
    Hélios

    Escrito en 2 de septiembre de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • Portolés

    Escrito en 30 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La habitación es amplia y silenciosa.

    El baño necesita actualizarse, poner cortinas opacas en la habitación, y mejorar el sistema de apagado y encendido de las luces, están debajo de una repisa y sólo accesibles desde un lado de la cama. Mejorar la calidad de las almohadas y ofrecer camas de 1,80 cm.

    Respuesta del alojamiento:

    Dear Portolés Reparaz, It's wonderful to hear that you found the room to be spacious and quiet during your stay. We understand how important it is to have a peaceful and comfortable room, and it's great to know we met your expectations in this regard. We've taken note of your feedback about the bathroom and curtains. We always strive to maintain our facilities to the best standards, and we appreciate your suggestions on areas we can improve. Your comments about the lighting and the positioning of the switches have also been noted. Comfort and convenience are key for our guests and we're sorry to hear that the placement of these items caused you inconvenience. Furthermore, your comments about the pillows and bed dimensions are indeed insightful. We understand that a good night's sleep is paramount and we are committed to providing the best sleeping conditions. Please know that we value your input as it aids us in understanding our guests better. Feedback such as yours is invaluable and helps us continually improve our services and facilities. Thank you for choosing to stay with us and we look forward to welcoming you back in the future. With kind regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Portolés Reparaz, It's wonderful to hear that you found the room to be spacious and quiet during your stay. We understand how important it is to have a peaceful and comfortable room, and it's great to know we met your expectations in … Mostrar más

    NH Wien Belvedere
    1 de septiembre de 2025
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  • Ivo

    Escrito en 29 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • 7.0 Bien
    Michel

    Escrito en 21 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Luis

    Escrito en 19 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La ubicación y tranquilidad del hotel

    Los cuartos de baño muy limpios pero antiguos

    Respuesta del alojamiento:

    Dear Luis Javier, Your feedback is greatly appreciated, and it's heartening to note that our hotel's location and tranquility contributed positively to your experience. Our endeavor is to offer a serene and peaceful environment, allowing our guests to truly relax and unwind during their stay with us. We noted your comments about our bathrooms. It's comforting to learn that you found them to be immaculately clean, as we take our hygiene standards very seriously. However, we understand that the aesthetics of the bathrooms may not have lived up to your expectations due to their age. Our team is constantly working to enhance our guests' experience, and your feedback, which is vital to our continual improvement process, will be taken into account. Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back in the near future. Best Regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Luis Javier, Your feedback is greatly appreciated, and it's heartening to note that our hotel's location and tranquility contributed positively to your experience. Our endeavor is to offer a serene and peaceful environment, allowing o… Mostrar más

    NH Wien Belvedere
    20 de agosto de 2025
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  • Paloma

    Escrito en 19 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Marc

    Escrito en 16 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Rosario

    Escrito en 16 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
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  • Anónimo

    Escrito en 16 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Miguel

    Escrito en 12 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Rosario

    Escrito en 10 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La ubicación y el desayuno

    Quizás a veces el personal era muy serio

    Respuesta del alojamiento:

    Dear guest, We are glad to know that you enjoyed our prime location and the breakfast we offer. These are aspects we always strive to maintain at the highest level. Regarding your perception of the staff, we regret that you felt some members of our team seemed a bit too serious. We want to assure you that we value kindness and cordiality as a fundamental part of our service philosophy. Your experience reminds us of the importance of always displaying an open and friendly attitude. Once again, thank you for sharing your experience. We hope to have the opportunity to welcome you again in the future. Sincerely, Anne Gerstmann NH Wien Belvedere

    Dear guest, We are glad to know that you enjoyed our prime location and the breakfast we offer. These are aspects we always strive to maintain at the highest level. Regarding your perception of the staff, we regret that you felt some memb… Mostrar más

    NH Wien Belvedere
    13 de agosto de 2025
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  • Juan

    Escrito en 9 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La ubicación perfecta,y la cama de diez

    Respuesta del alojamiento:

    Dear Juan, Your positive comments regarding your recent stay at our hotel are very much appreciated. It's delightful to hear that our location was perfect for your needs. We understand that the convenience of location can greatly enhance the overall experience. Equally, we're glad that you found the bed to your liking. Comfort is one of our top priorities and we invest significantly in quality bedding to ensure a good night's sleep for our guests. Your feedback is invaluable to us as we strive to continually improve our guest's experience. We hope to have the opportunity to welcome you back in the future for another enjoyable stay. Best Regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Juan, Your positive comments regarding your recent stay at our hotel are very much appreciated. It's delightful to hear that our location was perfect for your needs. We understand that the convenience of location can greatly enhance t… Mostrar más

    NH Wien Belvedere
    10 de agosto de 2025
  • Marta

    Escrito en 9 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Muy limpio, céntrico y muy fácil de hacer todo el check in y el check out

    Respuesta del alojamiento:

    Dear Marta, It is heartening to hear that your experience at our hotel met your expectations. Cleanliness and ease of processes are at the core of our service, and we're glad to know that you found these elements satisfactory. Our central location indeed offers our guests the luxury of convenience, and it's wonderful to know that you've enjoyed this aspect. We strive to provide our patrons a seamless experience right from their arrival to departure, and it is gratifying to know that you found our check-in and check-out procedures effortless. We look forward to hosting you again in the future, and continue providing you with the service that you have come to expect from us. Best regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Marta, It is heartening to hear that your experience at our hotel met your expectations. Cleanliness and ease of processes are at the core of our service, and we're glad to know that you found these elements satisfactory. Our central… Mostrar más

    NH Wien Belvedere
    9 de agosto de 2025
  • Jaime

    Escrito en 8 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Habitación triple inmensa Ubicación

    Faltaba cafetera en la habitación doble

    Respuesta del alojamiento:

    Dear Jaime, It's delightful to learn that you appreciated the spaciousness of our triple room as well as our strategic location. We understand how these aspects can greatly enhance the comfort and convenience of your stay. On the other hand, we acknowledge your concern regarding the lack of a coffee maker in the Standard double room. The availability of amenities is something we continually review to ensure the utmost satisfaction of our guests, therefore please be assured that all of our Superior and Family rooms are equipped with a coffee maker. Your comfort is our top priority and we always strive to offer the best experience to our guests. We will certainly take your feedback into consideration as we continually strive to improve our services. We look forward to welcoming you back soon for another enjoyable stay. Best regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Jaime, It's delightful to learn that you appreciated the spaciousness of our triple room as well as our strategic location. We understand how these aspects can greatly enhance the comfort and convenience of your stay. On the other ha… Mostrar más

    NH Wien Belvedere
    9 de agosto de 2025
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  • Carmen

    Escrito en 6 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Paulino

    Escrito en 2 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    El personal y la ubicación

    Nada

    Respuesta del alojamiento:

    Dear Paulino, We are delighted to hear that you had a wonderful experience with us, particularly with regards to our dedicated staff and the advantageous location of our establishment. Our team is committed to providing exemplary service to ensure that each guest has a memorable stay. Your commendation of their efforts is greatly appreciated and serves as a powerful motivation for them to continue going above and beyond. Furthermore, the strategic location of our hotel is indeed one of the aspects we are proud of. It's wonderful to hear that you could take full advantage of this during your stay. It is truly heartening to receive confirmation that we have succeeded in creating a pleasant experience for you. Your satisfaction is our top priority and it brings us immense joy to know that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future. Kind regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Paulino, We are delighted to hear that you had a wonderful experience with us, particularly with regards to our dedicated staff and the advantageous location of our establishment. Our team is committed to providing exemplary service… Mostrar más

    NH Wien Belvedere
    4 de agosto de 2025
  • 7.0 Bien
    Jorge

    Escrito en 1 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    La ubicacion y personal muy atento.

    Las instalaciones y muebles estan anticuados. No se parece nada a otros NH

    Respuesta del alojamiento:

    Dear Jorge, It is heartening to learn that you found our location to be convenient and our staff attentive. These are two aspects we take great pride in, as we understand how they can significantly enhance our guests' experience. Your kind words are truly appreciated. On the other hand, your comments regarding the facilities and furnishings have been noted. While we aim to maintain a unique and comfortable atmosphere in all our properties, we understand that individual preferences may vary. As such, we genuinely value your feedback as it helps us see our hotel from a different perspective. We would like to assure you that we are constantly exploring ways to enhance the comfort and satisfaction of our guests. Our goal is to provide an experience that combines the charm of our hotel's history with the expectations of modern travellers. Once again, thank you for choosing to stay with us. We hope to welcome you back in the future and strive to exceed your expectations. Kind Regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Jorge, It is heartening to learn that you found our location to be convenient and our staff attentive. These are two aspects we take great pride in, as we understand how they can significantly enhance our guests' experience. Your kind… Mostrar más

    NH Wien Belvedere
    1 de agosto de 2025
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  • Nacho

    Escrito en 29 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Agua de bienvenida. Gimnasio. Y cercanía al centro.

    Precio/calidad

    Respuesta del alojamiento:

    Dear Nacho, It is delightful to read that you appreciated the welcome water, our gym facilities, and our advantageous location close to the city center. These elements are indeed part of the experience we strive to offer to our guests. We appreciate your feedback and look forward to welcoming you back to our hotel in the future. Best Regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Nacho, It is delightful to read that you appreciated the welcome water, our gym facilities, and our advantageous location close to the city center. These elements are indeed part of the experience we strive to offer to our guests. W… Mostrar más

    NH Wien Belvedere
    29 de julio de 2025
  • Cristian

    Escrito en 24 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    El hotel está Justo al lado del museo Belvedere, a unos 20 minutos del centro en un paseo bonito, se llega súper fácil en tren desde el aeropuerto hay una estación a unos 4 minutos . Habitaciones grandes. Personal amable y atento.

    Almohadas incómodas, colchones duros. La ventana tiene cortinas pero no son de las que quitan la luz, y amanece pronto y te entra bastante luz.

    Respuesta del alojamiento:

    Dear Cristian, Your detailed feedback is greatly appreciated. It is delightful to know your experience with our prime location, spacious rooms, and dedicated staff met your expectations. Our team strives to deliver a seamless and enjoyable stay for all our guests and it's encouraging to hear that you found the ease of access from the airport and proximity to the Belvedere Museum convenient for your travel needs. We are sorry to hear about your discomfort with the pillows, mattresses, and the curtains in your room. It is our aim to provide the most comfortable and satisfying experience and we regret that certain aspects of your room did not meet your preference. Regarding our mattresses and pillows, we are glad to offer a variety of difference to meet the demand of your guest. Our reception will be glad to assist you anytime. Your comfort is our topmost priority and we continuously aspire to improve the quality of our services. Once again, we appreciate your valuable feedback. It is through insights from our guests that we can enhance our services to meet the diverse needs of our esteemed guests. We look forward to the pleasure of welcoming you back, hoping to provide you with an even better experience. Best regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Cristian, Your detailed feedback is greatly appreciated. It is delightful to know your experience with our prime location, spacious rooms, and dedicated staff met your expectations. Our team strives to deliver a seamless and enjoyabl… Mostrar más

    NH Wien Belvedere
    26 de julio de 2025
  • Joseph

    Escrito en 19 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Al hotel le falta bastante mantenimiento. Está viejo las alfombras manchadas, el hall está oscuro con las luces apagadas, las camas muy pequeñas y en mi habitación había ruido de agua que hacía imposible poder dormir tranquilo, no es un hotel ni que recomendaría ni al que volvería. La atención del Personal si fue muy buena

    Respuesta del alojamiento:

    Estimado cliente, Lamentamos mucho leer que su experiencia en nuestro hotel no ha sido a la altura de sus expectativas. La comodidad y satisfacción de nuestros huéspedes son siempre nuestra máxima prioridad. Nos alegra saber que valoró positivamente la atención de nuestro personal. Se esfuerzan por ofrecer un servicio excepcional a todos nuestros huéspedes. Apreciamos sus comentarios y tomamos nota de ellos para seguir mejorando. Nos encantaría tener la oportunidad de darle la bienvenida de nuevo en el futuro para que pueda disfrutar de una experiencia más satisfactoria. Atentamente. Anne Gerstmann NH Wien Belvedere

    Estimado cliente, Lamentamos mucho leer que su experiencia en nuestro hotel no ha sido a la altura de sus expectativas. La comodidad y satisfacción de nuestros huéspedes son siempre nuestra máxima prioridad. Nos alegra saber que valoró po… Mostrar más

    NH Wien Belvedere
    19 de julio de 2025
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  • Zapa

    Escrito en 12 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    todo

    Respuesta del alojamiento:

    Estimado huésped, Es un placer saber que su experiencia con nosotros ha sido completamente positiva. En nuestro hotel, nos esforzamos por hacer que la estancia de todos nuestros huéspedes sea memorable. Esperamos poder darle la bienvenida una vez más en el futuro. Un saludo cordial. Anne Gerstmann NH Wien Belvedere

    Estimado huésped, Es un placer saber que su experiencia con nosotros ha sido completamente positiva. En nuestro hotel, nos esforzamos por hacer que la estancia de todos nuestros huéspedes sea memorable. Esperamos poder darle la bienvenida … Mostrar más

    NH Wien Belvedere
    15 de julio de 2025
  • Carlos

    Escrito en 7 de julio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Las instalaciones en general y la habitación que están muy bien. El silencio del entorno.

    El personal no fue todo lo amable que uno hubiese esperado.

    Respuesta del alojamiento:

    Dear Carlos Eduardo, Firstly, it's delightful to hear that you found our facilities, including your room, to your liking. Our team works diligently to provide a comfortable and relaxing environment for our guests, and it brings us immense satisfaction knowing we have achieved this during your stay. Your comments about the tranquil surroundings are also very much appreciated. We believe that a quiet, serene environment forms an integral part of a relaxing stay, and we're pleased that you enjoyed this aspect of our hotel. However, it's regrettable to read about your less than satisfactory experience with our staff. Our goal is always to provide a warm and welcoming atmosphere, and it's disheartening to learn that this was not reflected during your interaction with our team members. We strive for the highest standards in hospitality, and we understand the pivotal role our staff plays in delivering this. We hope to have the opportunity to serve you again in the future, striving to provide an experience that aligns more closely with our commitment to excellence in hospitality. Best Regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Carlos Eduardo, Firstly, it's delightful to hear that you found our facilities, including your room, to your liking. Our team works diligently to provide a comfortable and relaxing environment for our guests, and it brings us immense … Mostrar más

    NH Wien Belvedere
    8 de julio de 2025
  • María

    Escrito en 6 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico
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  • Jose

    Escrito en 6 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    El personal, las instalaciones y la ubicación, muy recomendable

    Respuesta del alojamiento:

    Dear Jose Antonio, Your kind words are truly appreciated. It's delightful to hear that you found our staff, facilities, and location to your liking. This is exactly what we aim for - to provide an exceptional experience for our valued guests such as yourself. We're thrilled that we've earned your high recommendation and hope to see you again soon. Best Regards, Ivetta Front Office Manager NH Wien Belvedere

    Dear Jose Antonio, Your kind words are truly appreciated. It's delightful to hear that you found our staff, facilities, and location to your liking. This is exactly what we aim for - to provide an exceptional experience for our valued gues… Mostrar más

    NH Wien Belvedere
    6 de julio de 2025
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Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

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