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Reviews of Hotel Mercure Graz City 4 stars

Lendplatz 36-37, Lend, 8020 Graz, Austria

#44 of 61 hotels in Graz

Guests' Choice

Review score

Based on 272 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 14 August 2025

    8.0
    Nice experience,
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Bed was a bit uncomfortable. Room furniture could be a bit more comfy and cosy.

    Kind staff, good location, great breakfast.

    Stayed in August 2025

  • Reviewed: 24 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Privilege Room
    • Stayed 1 night

    Price - I could have been lower.

    A decent hotel — nothing fancy, but it does the job. The place is a bit dated and clearly past its prime, but to be fair, it doesn’t try to present itself as a luxury option. I’d say it’s more of a budget-friendly, practical choice. The biggest advantage is definitely the location – very central and convenient. Another plus is the parking: as mentioned on the website, there’s a multi-storey parking facility nearby with plenty of available spaces. It’s not owned by the hotel, but it’s right next to it and seems reliable. When it comes to pricing, it’s hard to judge – I’m not fully familiar with hotel prices in this area of Austria. That said, considering the standard of the hotel, it might feel just slightly overpriced. Still, it may simply reflect the local market. Overall, a reasonable option if you're looking for a place to sleep in a good location and don't need anything too fancy.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    7.0
    Good hotel for one stay near Graz center.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was uncomfortable, and the pillows very soft. Some staff members were not so helpful and a bit rude. The location is close to the center but not very clean and the general area is not the most recommendable. The parking was quite expensive.

    The hotel is easy to access, and walking distance from the center. It was very clean, spacious room, well equipped. Some staff members were nice and helpful. Dogs are welcome at no extra fee. Parking on site at an extra fee. There is a bar and restaurant in the hotel although we did no try it. Reception is open 24/7.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge

    It was ok. Good location bed was ok showers bathroom is clean. We got slippers.

    Stayed in May 2025

  • Reviewed: 24 June 2025

    9.0
    Convenient hotel near old town with parking attached
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel should have told us that the entrance to the car park would be blocked by the Grazathon event on the day of our check-in. We couldn't access the car park when we arrived. Luckily, we found street parking not too far away.

    Excellent location to explore the city centre Quiet location with many eateries nearby Big room Newly renovated bathroom Carpark has direct access to the hotel

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    great hotel
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 2 nights
    • Submitted via mobile

    very good hotel, all clean, good bathroom, 5min walk to the mur island (old city).

    Stayed in June 2025

  • Reviewed: 25 May 2025

    9.0
    Recommend it:)
    • Leisure trip
    • Family with young children
    • Privilege Room
    • Stayed 2 nights
    • Submitted via mobile

    Easy check in and check out. Close to old town. Has a underground parking. Dogs are welcome! Thank you for our stay:)

    Stayed in May 2025

  • Reviewed: 24 May 2025

    9.0
    Enjoyed the stay and breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The standard bedroom we had was spacious. Breakfast was excellent. A lot of choices and plenty of seating. It was an easy 10 minutes walk from Graz main train station. Supermarket is just next door from the hotel. Plenty of eating places close by. There’s also a farmer’s market each morning. Only 2 minutes walk from the hotel.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 1 night

    Its ok for this price. Water could be free in the room.

    Good breakfast and loclistation. Parking garage near the hotel, good room standard and cleanliness.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy. Sound from cars.

    Close to center.

    Stayed in April 2025

  • Reviewed: 15 April 2025

    9.0
    Long weekend in Graz
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 3 nights
    • Submitted via mobile

    Leaving/entering the garage with car can be difficult / frustrating but staff was helpful regarding the situation i do not think that this is the hotel's fault. We got a card for the garage but it malfunctioned a couple of times (despite paying for the parking the machine said it is not a valid ticket). But it was convenient that we could park right under the hotel!

    Very good location close to the city center, helpful staff, very comfortable bed and good amenities in the room. I recommend this hotel.

    Stayed in April 2025

  • Reviewed: 25 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor fruits choice at breakfast

    Location

    Stayed in February 2025

  • Reviewed: 17 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    We enjoyed our stay. The room was clean and comfortable. The air conditioning worked well. The underfloor heating in the bathroom was very nice. The breakfast was varied and made with good quality ingredients. Parking is available directly in the hotel building.

    Stayed in February 2025

  • Reviewed: 25 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Expensive parking

    Location and breakfast were great

    Stayed in December 2024

  • Reviewed: 31 December 2024

    8.0
    Nice 3 star hotel next to city center
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    The cleanliness of the hotel room was okay at the time of check-in, but it did not seem to be cleaned very properly from then on. We agree that bedlinen must not be exchanged for a stay of 5 nights, but even the pillows were not shaken at least once. Front office staff said our booking was not to be found in their system, even though we had a confirmed booking via booking.com. However, they charged us a slightly higher price than initially confirmed - no big deal, but lots of discussions at time of check in and check out.. Front office staff did not advise that parking in the public garage should be managed via the front office to save money. For the first two days we paid 20 Euro instead of EUR 16 - no big deal either, but would have been nice to be informed pro-actively, when hotel is offering such a benefit

    good location, near the city center Good quality and variation of breakfast for a 3 star hotel We were upgraded to a room based on the Privelege floor - thank you!!

    Stayed in December 2024

  • Reviewed: 24 December 2024

    9.0
    A very comfortable family stay
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights

    - Sauna could have a plunge pool - No swimming pool - even a small one would be nice

    + Room was so spacious and comfortable (executive suite apparently), perfect for a 2+2 family + Comfortable sleep + Staff guided us well through the complex parking rules applicable (3 days parking x EUR 16 per day) + Breakfast buffet was high quality with plenty of choices

    Stayed in December 2024

  • Reviewed: 3 December 2024

    8.0
    A very decent hotel located right in the heart of the city.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Hotel is located right next to a very busy road, so it can get quite noisy. In the morning, the street cleaning added to the noise, which was a bit disruptive.

    The hotel is located in the center of Graz, just about a 10-minute walk to the main square. There’s a public garage beneath the hotel with an elevator that leads directly to the reception and rooms and parking is charged separately. The rooms are quite nice and reasonably spacious.

    Stayed in November 2024

  • Reviewed: 1 December 2024

    8.0
    Excellent
    • Leisure trip
    • People with friends
    • Privilege Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Good location Friendly and attentive staff Good variety breakfast Comfortable rooms

    Stayed in December 2024

  • Reviewed: 25 November 2024

    8.0
    Comfortable accommodation, good location, close to the city centre
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    A sauna would have been nice after a full day of sightseeing. The air in the room was very dry

    Very close to the city centre. We had a comfortable and clean room. The staff was also very nice. Breakfast was impeccable, continental style.

    Stayed in November 2024

  • Reviewed: 19 November 2024

    8.0
    This is a great hotel for those doing business or just seeking a weekend getaway in Graz.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    I didn't appreciate the bed.

    The location of the hotel is excellent and a short walking distance to all of the sites and shopping in the old town quadrant. The staff are extremely friendly and helpful. And finally the parking garage in this area of Graz is super.

    Stayed in November 2024

  • Reviewed: 18 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The two single beds to make a king size bed. They slid apart

    Clean, good amount of space in the room

    Stayed in October 2024

  • Reviewed: 22 September 2024

    7.0
    Good stay and value for money.
    • Business trip
    • Solo traveller
    • Privilege Room
    • Stayed 2 nights
    • Submitted via mobile

    Room cleanliness could be better, room size was small and outside view was not good

    Location and breakfast were good , room ambience and facilities were good, good cleanliness….overall good value for money.

    Stayed in September 2024

  • Reviewed: 17 August 2024

    7.0
    Too expensive for only 1night
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking underground and elevators

    Location convenient

    Stayed in August 2024

  • Reviewed: 11 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    A few problems with the hotel parking - quite tight for larger cars and no information about the availability of free spaces. We went down a few levels and it turned out that there were no spaces, and turning around with our large car was very inconvenient.

    Very good location of the hotel. Close to the old city center, various types of restaurants. Helpful service - really friendly people.

    Stayed in August 2024

Showing 1 – 25

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