Reviews of Grand Hotel Bregenz - MGallery Collection 4 stars
Platz der Wiener Symphoniker 2, 6900 Bregenz, Austria
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Dear Ebraheem, Thank you for your exceptional feedback! We are delighted to hear that everything met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back to Grand Hotel Bregenz. Best Regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator
Dear Ebraheem, Thank you for your exceptional feedback! We are delighted to hear that everything met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back to Grand Hotel Bregenz. Best Regards, Ah… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReception lady was very welcoming and made us feel at home. Location is amazing, especially for visiting Opera. Design, style, cleanliness of amenities and room. Comfortable bed. Breakfast variety was good.
Cleaning stuff knocked when sign “do not disturb” was on the door, asking us to leave the room at 10 am, even though checkout time is at 12. It was confusing. You can hear party noise at late hours (after opera) but it was not too disturbing.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLovely hotel near the lakeside. Clean and good amenities. Friendly and welcoming staff.
Booked a junior suite several months in advance which wasn’t available when we arrived. Gave us two interconnecting double rooms instead and mini bars in both rooms for free to make up for the inconvenience (and presumably the cost difference). No explanation as to why our booked room wasn’t available though. Parking was extra and quite high.
Dear Russell, Thank you for taking the time to share your experience at Grand Hotel Bregenz - MGallery Collection. We are delighted to hear that you found our hotel lovely and appreciated our friendly staff. We apologize for the inconvenience regarding the junior suite and the lack of explanation for the change. We strive to accommodate our guests' needs and appreciate your understanding in this matter. Regarding parking, we understand your concerns about the costs involved and will take your feedback into consideration. Warm regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator
Dear Russell, Thank you for taking the time to share your experience at Grand Hotel Bregenz - MGallery Collection. We are delighted to hear that you found our hotel lovely and appreciated our friendly staff. We apologize for the inconvenie… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery comfortable room, cozy beds, quiet and clean. The staff were very helpful and really nice. Coffee in the room, lots of light and space.
Everything was 💯
Dear Angela, Thank you for your kind words regarding our friendly staff and the comfort of your room. We are delighted to hear that you enjoyed your stay and found our facilities to your satisfaction. We look forward to welcoming you back in the future. We are looking forward to welcome you back in Grand Hotel Bregenz. Best Regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator
Dear Angela, Thank you for your kind words regarding our friendly staff and the comfort of your room. We are delighted to hear that you enjoyed your stay and found our facilities to your satisfaction. We look forward to welcoming you back … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEverything , spa, rooms and breakfast
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLocation is amazing
The smell upon arrival was unpleasant. Shower with a door that does not fit snugly to the floor. Therefore, after bathing, the whole bathroom is full of water and you can swim
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation and extremely helpful staff
Car park a little walk from the hotel
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in March 2025
Verified reviewThe location was convenient and the staff were polite and professional.
The reception area had a very unpleasant smell, almost like a dead mouse, which was really disturbing. On top of that, the pool was broken and unusable – which was especially disappointing since it was the main reason I booked this hotel.
Dear Mr. Lafargue, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the unpleasant odor you experienced in the reception area and for the inconvenience caused by the pool's unavailability. While I am pleased to hear that our location and staff met your expectations, we take your concerns seriously as maintaining a comfortable environment is our priority. Your comments will be addressed accordingly to improve our services for future guests. Best regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator
Dear Mr. Lafargue, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the unpleasant odor you experienced in the reception area and for the inconvenience caused by the pool's unavailability. While I a… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewIt was very convenient. Everyone was kind and helpful. The hotel is luxurious. Xx
Nothing.
Dear Harrison, Thank you for your kind words about your recent stay. We are delighted to hear that you found our hotel convenient and luxurious, and that our team provided you with helpful service. We look forward to welcoming you back soon. Warm Regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator
Dear Harrison, Thank you for your kind words about your recent stay. We are delighted to hear that you found our hotel convenient and luxurious, and that our team provided you with helpful service. We look forward to welcoming you back soo… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe hotel and the room were very clean. The room and bathroom were big enough and beds were comfy. Staff was very polite and friendly, we even got complementary drinks since it was my birthday. Location very close to the city and the lake. Air conditioning worked which was great since it was very hot outside. The hotel offers also paid outside parking but we chose to use the big public parking next to it which was cheaper.
Dear Mrs. Irina, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and appreciated the cleanliness and comfort of your room, along with our friendly staff. It’s also great to know that our location met your needs, and that you found the air conditioning effective during your visit. We hope you had a fantastic birthday celebration with us, and we look forward to welcoming you back in the future. Best regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator
Dear Mrs. Irina, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and appreciated the cleanliness and comfort of your room, along with our friendly staff. It’s also great to know that our location … Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewLocational
Nobody at reception, long wait
Dear Jeroen, Thank you for your positive feedback regarding our location. I sincerely apologize for the wait experienced at reception. We appreciate your understanding and will continue to strive for an improved experience for our guests. We are pleased to welcome you back to the Grand Hotel Bregenz. Warm Regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator
Dear Jeroen, Thank you for your positive feedback regarding our location. I sincerely apologize for the wait experienced at reception. We appreciate your understanding and will continue to strive for an improved experience for our guests. … Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe room was spacious and comfortable, breakfast was excellent, the staff friendly and helpful.
We would have liked a bit more of a view from the balcony - looked straight into a tree, saw only leaves. The weight machine in the gym seemed to not be working properly. The gym was very warm as the door to the swimming pool was almost always open.
Dear Mr. Paul, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the spaciousness of your room, our excellent breakfast, and the attentive service from our staff. We are pleased to welcome you back to the Grand Hotel Bregenz. Best regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator
Dear Mr. Paul, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the spaciousness of your room, our excellent breakfast, and the attentive service from our staff. We are ple… Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe thing that stood out for us at this hotel was the staff. They were very kind and cheerful. It was a special anniversary for us and they gave us an upgrade and a bottle of wine to help us celebrate. The whole experience was fantastic. It was beautiful right on the lake. We would highly recommend this hotel to anyone.
Dear Mr. Grimm, Thank you for your gracious feedback regarding your recent stay with us. We are delighted to hear that you found our staff accommodating and cheerful, and that you enjoyed the special touches for your anniversary. It is our utmost priority to create memorable experiences for our guests, and we are thrilled to know that you had a fantastic time by the lake. Your recommendation means a lot to us, and we hope to welcome you back for more special moments in the future. Best regards, Ahmad Al Assaf - Guest Relation & experience coordinator
Dear Mr. Grimm, Thank you for your gracious feedback regarding your recent stay with us. We are delighted to hear that you found our staff accommodating and cheerful, and that you enjoyed the special touches for your anniversary. It is our… Show more
Reviewed: 21 May 2025 · Stayed in March 2025
Verified reviewReviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe location was fantastic! The hotel restaurant was closed on the day we were there (Monday) but that was not a problem. We had planned to eat at Wirtshaus am See anyways and it did not disappoint! There was a super low key beach bar we had a few drinks at while our two boys played soccer. There is also a playground for smaller children, a putt putt course, paddleboat rental, etc… In the morning, the bike/pedestrian trail was perfect for a nice run (I knocked out a 10k and the trails just keep going and going). Breakfast was splendid. There were a ton of options; cheeses, leberkäse, breads, yogurts, juices, etc.. absolutely delicious! All four of us were happy!
Dear Mr. Brandon, Thank you very much for your kind feedback! We’re happy to hear that you and your family enjoyed your stay and had a great time exploring the area. It's also wonderful to know that our breakfast met your expectations. We truly appreciate your review and look forward to welcoming you again! Warm Regards, Ahmad Al Assaf - Guest Relation & experience coordinator
Dear Mr. Brandon, Thank you very much for your kind feedback! We’re happy to hear that you and your family enjoyed your stay and had a great time exploring the area. It's also wonderful to know that our breakfast met your expectations. We… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewRooms are spacious and the breakfast was very good. The location is perfect
Parking is away and we had to pay extra 8 Euro to park closer to the hotel due to luggage we had
Dear Mr. Milan, Thank you for your kind words and recommendations! We are delighted to hear you enjoyed your stay and found our location and breakfast to your liking. We acknowledge your feedback regarding parking fees and appreciate your understanding of our policies. We look forward to welcoming you back. Best Regards, Ahmad Al Assaf - Guest Relation & experience coordinator
Dear Mr. Milan, Thank you for your kind words and recommendations! We are delighted to hear you enjoyed your stay and found our location and breakfast to your liking. We acknowledge your feedback regarding parking fees and appreciate your … Show more
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified review