8.3

Opiniones del Leonardo Hotel Vienna City West 4 estrellas

3-5 Graumanngasse, 15. Rudolfsheim-Fünfhaus, 1150 Viena, Austria

  • Romina

    Escrito en 4 de septiembre de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Júlia

    Escrito en 3 de septiembre de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Mauricio

    Escrito en 2 de septiembre de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    falta personalmente buena

    Respuesta del alojamiento:

    Dear Mauricio Berman, Thank you for your great review! We are pleased to hear that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

    Dear Mauricio Berman, Thank you for your great review! We are pleased to hear that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We… Mostrar más

    Leonardo Hotel Vienna City West
    3 de septiembre de 2025
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  • Carole

    Escrito en 2 de septiembre de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La habitación está muy bien, un pelin pequeña

    Recepción nadie hablaba español o francés...solo inglés y alemán

    Respuesta del alojamiento:

    Dear Carole, Thank you for your great review! We are pleased to hear that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

    Dear Carole, Thank you for your great review! We are pleased to hear that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look for… Mostrar más

    Leonardo Hotel Vienna City West
    3 de septiembre de 2025
  • Sandra

    Escrito en 31 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Habitaciones limpiar y buen tamaño

    El desayuno no era bueno, las frutas eran de lata, el Café bastante malo

    Respuesta del alojamiento:

    Dear Sandra Jessica, Thank you for your great review! We are glad that you enjoyed your stay, especially our clean and comfortable rooms. We take also note of your feedback regarding breakfast. We always strive to offer our guests a varied and high-quality selection. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

    Dear Sandra Jessica, Thank you for your great review! We are glad that you enjoyed your stay, especially our clean and comfortable rooms. We take also note of your feedback regarding breakfast. We always strive to offer our guests a varied … Mostrar más

    Leonardo Hotel Vienna City West
    3 de septiembre de 2025
  • Elisa

    Escrito en 29 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
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  • Eva

    Escrito en 27 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La ubicacion cerca del transporte publico

    Respuesta del alojamiento:

    Dear Eva Maria, Thank you for your great review! We are glad that you enjoyed your stay, especially the convenient location of our hotel. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

    Dear Eva Maria, Thank you for your great review! We are glad that you enjoyed your stay, especially the convenient location of our hotel. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were abl… Mostrar más

    Leonardo Hotel Vienna City West
    28 de agosto de 2025
  • Jtrigo16

    Escrito en 26 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La habitación estaba muy limpia y nueva. La cama era muy cómoda y al ser una habitación espaciosa no sientes esa sensación de agobio que puede dar una habitación de hotel.

    La ubicación. Aunque está muy bien conectado al centro en transporte, está retirado.

    Respuesta del alojamiento:

    Dear Jtrigo16, Thank you for your great review! We are glad that you enjoyed your stay, especially our clean rooms and comfortable beds. With regards to the location, it's true that while we're not located in the heart of the city, we are indeed well-connected via multiple transport options. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

    Dear Jtrigo16, Thank you for your great review! We are glad that you enjoyed your stay, especially our clean rooms and comfortable beds. With regards to the location, it's true that while we're not located in the heart of the city,… Mostrar más

    Leonardo Hotel Vienna City West
    27 de agosto de 2025
  • Joaquin

    Escrito en 25 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
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  • Johan

    Escrito en 24 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Muy buen personal, amable en todo el momento nos encanto ,10 de 10 en todo

    Respuesta del alojamiento:

    Dear Johan Sebastián, Thank you for your great review! We are glad that you enjoyed your stay. Your praise to our staff is very encouraging and motivates us to continue providing excellent service. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

    Dear Johan Sebastián, Thank you for your great review! We are glad that you enjoyed your stay. Your praise to our staff is very encouraging and motivates us to continue providing excellent service. We look forward to welcoming you back soon… Mostrar más

    Leonardo Hotel Vienna City West
    25 de agosto de 2025
  • Camilo

    Escrito en 21 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Precio asequible para ser Viena, cerca de una estación de metro

    Desayuno descartable

    Respuesta del alojamiento:

    Dear Camilo, It's great to hear you found our location convenient and appreciated the affordability of our hotel. Leonardo Vienna City West is indeed located strategically to provide easy access to public transportation for our guests. We understand from your feedback that our breakfast did not quite meet your expectations. We continually aim to provide a variety of options to start your day right and are always open to suggestions for improvement. Thank you for your valuable feedback and we hope to have the opportunity to welcome you back soon. Best regards, Milica Krojs Guest Relation Agent

    Dear Camilo, It's great to hear you found our location convenient and appreciated the affordability of our hotel. Leonardo Vienna City West is indeed located strategically to provide easy access to public transportation for our guests. … Mostrar más

    Leonardo Hotel Vienna City West
    22 de agosto de 2025
  • Conchi

    Escrito en 19 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    El trato del personal. Sobretodo el chico español de recepción.

    Respuesta del alojamiento:

    Dear Conchi, Thank you for your good review! We are glad that you enjoyed your stay. Your praise to our staff is very encouraging and motivates us to continue providing excellent service. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

    Dear Conchi, Thank you for your good review! We are glad that you enjoyed your stay. Your praise to our staff is very encouraging and motivates us to continue providing excellent service. We look forward to welcoming you back soon! With ki… Mostrar más

    Leonardo Hotel Vienna City West
    21 de agosto de 2025
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  • Adalberto

    Escrito en 14 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    La atención

    En realidad todo esta bien

    Respuesta del alojamiento:

    Dear Adalberto, Thank you for your great review! We are pleased to hear that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

    Dear Adalberto, Thank you for your great review! We are pleased to hear that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look … Mostrar más

    Leonardo Hotel Vienna City West
    19 de agosto de 2025
  • Juan

    Escrito en 14 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La ubicación cerca del metro

    Fue todo perfecto

    Respuesta del alojamiento:

    Dear Juan Carlos Soto, Thank you for your great review! We are glad that you enjoyed your stay, especially the convenient location of our hotel. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

    Dear Juan Carlos Soto, Thank you for your great review! We are glad that you enjoyed your stay, especially the convenient location of our hotel. We strive to provide a pleasant experience for each of our guests, and we are pleased that we w… Mostrar más

    Leonardo Hotel Vienna City West
    21 de agosto de 2025
  • Daniel

    Escrito en 13 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    La modernidad del hotel, muy cómodo y cerca del metro.

    La zona no es la mejor de Viena, pero vamos me la esperaba mucho peor.

    Respuesta del alojamiento:

    Dear Daniel Thank you for taking the time to share your impressions with us. We are delighted that you enjoyed our modern and comfortable hotel and that you highlighted our good connection to the subway. We are glad that your impression of the surroundings was ultimately better than expected—we are constantly working to offer our guests a pleasant stay, regardless of the location. We look forward to welcoming you back on your next visit to Vienna! Best regards Christine Leitner Front Office Manager

    Dear Daniel Thank you for taking the time to share your impressions with us. We are delighted that you enjoyed our modern and comfortable hotel and that you highlighted our good connection to the subway. We are glad that your impression o… Mostrar más

    Leonardo Hotel Vienna City West
    14 de agosto de 2025
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  • Miguel

    Escrito en 13 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    El personal estupendo El recepcionista Edu,muy profesional Nos ayudó en todo momento

    El metro más cercano Se veía un poco inseguro

    Respuesta del alojamiento:

    Dear guests, Thank you very much for your feedback on your stay with us. We are delighted that you enjoyed your stay with us and that our team—especially our colleague Edu—made a positive impression on you. We are happy to pass on your praise! Thank you also for your comment about the area around the nearby subway station. The safety of our guests is very important to us, and we take such feedback seriously. We are happy to provide you with tips on how to get around Vienna safely and comfortably at any time. We look forward to welcoming you back on a future visit! Best regards Christine Leitner Front Office Manager

    Dear guests, Thank you very much for your feedback on your stay with us. We are delighted that you enjoyed your stay with us and that our team—especially our colleague Edu—made a positive impression on you. We are happy to pass on your pr… Mostrar más

    Leonardo Hotel Vienna City West
    13 de agosto de 2025
  • Alba

    Escrito en 12 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • María

    Escrito en 9 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La habitación amplia

    El colchón nos ha partido la espalda , muy lejos del centro y rodeado de yonkis todo el tiempo , las almohada malas también , creo que la cadena no es mala pero este en concreto con los yonkis deja que desear , da un poco de cosilla

    Respuesta del alojamiento:

    Dear Maria, Thank you for taking the time to share your impressions. We are sorry to hear that some aspects of your stay, such as the mattress, pillows, and location, did not meet your expectations. Your safety and comfort are very important to us, and we take your comments regarding the surrounding area seriously. We will discuss these points internally to work on improvements. We hope you still had some positive moments during your stay and would welcome the opportunity to provide you with a better experience in the future. Best regards, Mattias Antosch Operation Manager

    Dear Maria, Thank you for taking the time to share your impressions. We are sorry to hear that some aspects of your stay, such as the mattress, pillows, and location, did not meet your expectations. Your safety and comfort are very importan… Mostrar más

    Leonardo Hotel Vienna City West
    11 de agosto de 2025
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  • Paula

    Escrito en 9 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Limpieza, comodidad

    La zona del hotel era poco recomendable aunque no tuve incidentes. La mampara de la ducha es muy corta y el agua mojaba el resto del habitáculo.

    Respuesta del alojamiento:

    Dear Paula, Thank you for your feedback. We’re glad to hear that you appreciated the cleanliness and comfort of our hotel. At the same time, we regret that the short shower screen caused some inconvenience. We take your comments seriously and will look into ways to improve the comfort in our bathrooms. We hope to welcome you again in the future. Best regards, Mattias Antosch Operation Manager

    Dear Paula, Thank you for your feedback. We’re glad to hear that you appreciated the cleanliness and comfort of our hotel. At the same time, we regret that the short shower screen caused some inconvenience. We take your comments seriously a… Mostrar más

    Leonardo Hotel Vienna City West
    11 de agosto de 2025
  • Manuel

    Escrito en 7 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    La habitación

    El baño

    Respuesta del alojamiento:

    Dear Manuel ank you for your message. We are very pleased to hear that everything is in order and that you are satisfied with the room and bathroom. Should you need anything else during your stay or have any questions, please do not hesitate to contact us at any time. We are happy to help! We wish you a pleasant stay! Sincerely

    Dear Manuel ank you for your message. We are very pleased to hear that everything is in order and that you are satisfied with the room and bathroom. Should you need anything else during your stay or have any questions, please do not hesita… Mostrar más

    Leonardo Hotel Vienna City West
    7 de agosto de 2025
  • Cristina

    Escrito en 23 de julio de 2025 · Se alojó en junio de 2025

    Comentario auténtico
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  • Imma

    Escrito en 23 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • Daniel

    Escrito en 22 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    En general muy bien, lugar tranquilo y las camas muy cómodas . Volvería a hospedarme en el mismo hotel

    Por poner alguna pega la ubicación no es demasiado buena. El distrito es un poco conflictivo pero aún así no tuvimos ningún problema

    Respuesta del alojamiento:

    Dear Daniel Thank you very much for your positive feedback! We are delighted to hear that you enjoyed your stay with us - we particularly appreciate the peaceful atmosphere and the comfort of our beds. We also take note of your comment about the location. We are aware that the district can be perceived in different ways, but we are glad that you felt safe and that you had a positive experience during your stay. It would be our pleasure to welcome you again on your next visit.

    Dear Daniel Thank you very much for your positive feedback! We are delighted to hear that you enjoyed your stay with us - we particularly appreciate the peaceful atmosphere and the comfort of our beds. We also take note of your comment abo… Mostrar más

    Leonardo Hotel Vienna City West
    23 de julio de 2025
  • Adalberto

    Escrito en 21 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Las instalaciones

    Nada

    Respuesta del alojamiento:

    Dear Adalberto Thank you very much for your Feedback. See you soon. Have a nice day

    Leonardo Hotel Vienna City West
    21 de julio de 2025
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  • Vera

    Escrito en 17 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    No es que no nos gustase, pero echamos de menos una pequeña nevera en la habitación para conservar comida durante la estancia.

    Respuesta del alojamiento:

    Dear Vera, It's good to hear that you generally had a positive experience at Leonardo Vienna City West. We value your feedback and understand your preference for having a refrigerator in the room. In an ideal scenario, we strive to provide an experience that suits all our guests' needs and preferences. It is certainly a delight when we can contribute to making your stay more comfortable and convenient. We look forward to hosting you again in the future and hope to make your next visit even more enjoyable. Best regards, Milica Krojs Guest Relation Agent

    Dear Vera, It's good to hear that you generally had a positive experience at Leonardo Vienna City West. We value your feedback and understand your preference for having a refrigerator in the room. In an ideal scenario, we strive to pro… Mostrar más

    Leonardo Hotel Vienna City West
    18 de julio de 2025
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