Opiniones del Leonardo Vienna Westbahnhof 4 estrellas

Dear Mar, Thank you for staying with us and we understand that comfort and clarity in terms of cost are crucial to a delightful stay. Our hotel offers a variety of room sizes to cater for different needs, and we aim to make each stay as comfortable as possible. We also strive to provide clear and accurate information about all our services and charges which are described overall. Your feedback is invaluable as it helps us identify areas where we can improve. We hope you enjoyed the hotel's location and its easy access to public transportation. Thank you for choosing Leonardo Hotels. We hope to have another opportunity to welcome you back. Best Regards, Your Team of the Leonardo Vienna Westbahnhof

Dear Mar, Thank you for staying with us and we understand that comfort and clarity in terms of cost are crucial to a delightful stay. Our hotel offers a variety of room sizes to cater for different needs, and we aim to make each stay as co… Mostrar más

Dear Alba, Thank you for your great review! We are glad that you enjoyed your stay, especially our modern room facilities and comfortable beds. Our location, though not central, is indeed conveniently located near the metro, making it easier for our guests to explore the city. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

Dear Alba, Thank you for your great review! We are glad that you enjoyed your stay, especially our modern room facilities and comfortable beds. Our location, though not central, is indeed conveniently located near the metro, making it easie… Mostrar más

Dear Encarna, Thank you for your good review! We are glad that you enjoyed your stay, especially the convenient location of our hotel. However, we are sorry to hear that the size of your room did not meet your expectations and regret any inconvenience this may have caused you. We look forward to welcoming you back soon! Best regards, Milica Kroja Guest Relation Agent

Dear Encarna, Thank you for your good review! We are glad that you enjoyed your stay, especially the convenient location of our hotel. However, we are sorry to hear that the size of your room did not meet your expectations and regret any in… Mostrar más

Dear Mariangeles, Your kind words, highlighting the friendliness of our staff and the comfort of our beds and pillows, are truly appreciated. At Leonardo Vienna Westbahnhof, we aim to provide a warm and welcoming environment for all of our guests. We understand your concerns about the room space and baby stroller. We believe in offering a comfortable and hassle-free experience. Please know, your feedback is important in helping us enhance our guest experience. We hope to welcome you and your family again in the future. Sincerely, Milica Krojs Guest Relation Agent

Dear Mariangeles, Your kind words, highlighting the friendliness of our staff and the comfort of our beds and pillows, are truly appreciated. At Leonardo Vienna Westbahnhof, we aim to provide a warm and welcoming environment for all of our … Mostrar más

Dear Julián, It's heartening to hear that you found our location convenient, making it easier to explore the beautiful city of Vienna. We're also glad that you found our double bed comfortable and spacious, and that our breakfast met your expectations. However, we regret to hear that the room size did not meet your preferences. We aim to provide a comfortable and satisfying experience for all our guests, and we're sorry if this aspect fell short of your expectations. We appreciate your observations and feedback. As for the hotel rating, it's based on a wide range of factors. While we understand that everyone's experience and perception can vary, we're committed to maintaining a high standard of service and comfort. Thank you for your feedback and for choosing Leonardo Vienna Westbahnhof for your stay. Best regards, Milica Krojs Guest Relation Agent

Dear Julián, It's heartening to hear that you found our location convenient, making it easier to explore the beautiful city of Vienna. We're also glad that you found our double bed comfortable and spacious, and that our breakfast me… Mostrar más

Dear Rafael, Thank you for your great review! We are glad that you enjoyed your stay, especially the cleanliness of our rooms. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

Dear Rafael, Thank you for your great review! We are glad that you enjoyed your stay, especially the cleanliness of our rooms. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomp… Mostrar más

Dear Francisca, It's delightful to hear about your positive experience at Leonardo Vienna Westbahnhof. We are glad that you found our staff kind and our location convenient for your city tours. Regarding room amenities, it's great to know you enjoyed our spacious rooms, comfortable beds, and well-equipped bathrooms. Your comfort is our priority, and we are pleased to learn that we met your expectations in this regard. Your feedback about the kettle has been noted. We strive for perfection and your comment will help us focus more on such details. Once again, thank you for sharing your experience with us. We hope to have the opportunity to welcome you back in the future. Best regards, Milica Krojs Guest Relation Agent

Dear Francisca, It's delightful to hear about your positive experience at Leonardo Vienna Westbahnhof. We are glad that you found our staff kind and our location convenient for your city tours. Regarding room amenities, it's great t… Mostrar más

Dear Martinezc, Thank you for your great review! It is our goal to provide our guests with a pleasant atmosphere and we are very pleased to hear that our excellent location and helpful staff contributed to your positive experience. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

Dear Martinezc, Thank you for your great review! It is our goal to provide our guests with a pleasant atmosphere and we are very pleased to hear that our excellent location and helpful staff contributed to your positive experience. We look … Mostrar más

Dear Eva Maria, We're happy to hear that you appreciated the convenient location of our hotel, with good transport connections and the shopping center right across the street. We're especially pleased that our friendly staff left a positive impression on you. We’re sorry to hear that you found the bathroom too small. Please know that we value your comment and will take it into consideration for future improvements. We would be delighted to welcome you back on your next visit to Vienna! Best regards, Mattias Antosch Operation Manager

Dear Eva Maria, We're happy to hear that you appreciated the convenient location of our hotel, with good transport connections and the shopping center right across the street. We're especially pleased that our friendly staff left a … Mostrar más

Dear Catalina, Thank you for your feedback and your honest impressions. We’re happy to hear that you found the reception team and dining room staff to be kind and welcoming — we’ll be sure to share your kind words with them. At the same time, we’re sorry to hear that your experience with one of our receptionists did not meet your expectations. We take such feedback seriously and will follow up internally to ensure consistent service quality across the entire team. We also appreciate your comments regarding the room’s lack of privacy and the view into the lightwell. For future stays, please feel free to let us know your room preferences in advance — we’ll do our best to accommodate them, depending on availability. We’d be happy to welcome you again and hope to provide you with a much improved experience. Best regards, Mattias Antosch Operation Manager

Dear Catalina, Thank you for your feedback and your honest impressions. We’re happy to hear that you found the reception team and dining room staff to be kind and welcoming — we’ll be sure to share your kind words with them. At the same tim… Mostrar más

Dear Pedro, Thank you for your kind review! We're delighted to hear that you enjoyed our clean room, good service, and convenient location near the train station and tram stop in a lovely neighborhood. We're especially pleased that you found our price-quality ratio excellent. We look forward to welcoming you again soon! Best regards, Mattias Antosch Operation Manager

Dear Pedro, Thank you for your kind review! We're delighted to hear that you enjoyed our clean room, good service, and convenient location near the train station and tram stop in a lovely neighborhood. We're especially pleased that … Mostrar más

Dear Maria Salud, Thank you for taking the time to share your review! We are glad that you appreciated the convenient location of our hotel. However, we're sorry to hear about the inconvenience caused by the bathroom door design. Our hotel rooms feature a unique layout, and we understand that it may not be to everyone's liking. We hope to welcome you back to our hotel very soon! Sincerely, Milica Krojs Guest Relation Agent

Dear Maria Salud, Thank you for taking the time to share your review! We are glad that you appreciated the convenient location of our hotel. However, we're sorry to hear about the inconvenience caused by the bathroom door design. Our ho… Mostrar más

Dear ISO, Thank you for your great review! We are pleased to hear that you enjoyed your stay, especially the convenient location of our hotel. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! With kind regards, Milica Krojs Guest Relation Agent

Dear ISO, Thank you for your great review! We are pleased to hear that you enjoyed your stay, especially the convenient location of our hotel. We strive to provide a pleasant experience for each of our guests, and we are pleased that we wer… Mostrar más

Dear Begoña, We're delighted to learn that you found our location at Leonardo Vienna Westbahnhof to be excellent and well-suited for exploring the city. Comfort is a top priority for us, and we're pleased to hear that you enjoyed your room. We understand that the dining experience did not fully meet your expectations. We strive to maintain a relaxed atmosphere, even during busy times. Your observations about the breakfast buffet and room layout are insightful and appreciated. We hope to have the opportunity to welcome you back and to exceed your expectations in the future. Best regards, Milica Krojs Guest Relation Agent

Dear Begoña, We're delighted to learn that you found our location at Leonardo Vienna Westbahnhof to be excellent and well-suited for exploring the city. Comfort is a top priority for us, and we're pleased to hear that you enjoyed y… Mostrar más

Dear FRANCISCO JAVIER, We're glad to hear that you found our staff friendly during your stay in to providing a warm and welcoming environment for our guests. We have noted your comments about the cleaning and the breakfast selection. We continuously strive to meet the expectations of our guests in all areas of our service. We hope to have the chance to serve you again in the future. Best regards. Your Leonardo Vienna Westbahnhof Team

Dear FRANCISCO JAVIER, We're glad to hear that you found our staff friendly during your stay in to providing a warm and welcoming environment for our guests. We have noted your comments about the cleaning and the breakfast selection.… Mostrar más