Reviews of ALPHAtauern Health Resort - Adults Only 15 plus
Ringstraße 4, 5562 Obertauern, Austria

Loading
Guests also reviewed these properties:
Isla, Spain
Paraty, Brazil
Sainte-Foy-Tarentaise, France
Baranów Sandomierski, Poland
Maenclochog, United Kingdom
Saluzzo, Italy
Miami Beach, United States
Hua Hin, Thailand
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewGreat breakfast and dinners, excellent location next to ski hire shop and slopes. Owners always present, sit down for same meals. Excellent variety of saunas and spa facilities.
Would have loved a log fire in a comfortable room to relax in after skiing and dinner.
Dear Simon, thank you so much for your review. We are really happy that you have enjoyed your stay with us. Hope to see you again, best regards from Obertauern. Your hosts, Daniela & Bernhard-Sebastian Lürzer
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewThe food was exceptional.
No shower rail.
Thank you so much for your review, we are really haapy that you have enjoyed your stay. Kindest regards from Obertauern, your hosts, Daniela & Bernhard-Sebastian Lürzer
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThe food and staff are lovely. The location of the hotel is good too!
The beds are quite hard (we did not book an updates room though)
Thank you so much for your review, we are happy you enjoyed your stay. Hope to see you again! Kindest regards from Obertauern, your hosts, Daniela & Bernhard-Sebastian Lürzer
Reviewed: 27 February 2025 · Stayed in January 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewExcellent food, with good variety on the menu from day to day. A spacious room with a good mountain view, with plenty of cupboard storage. The in-room sauna was an unexpected bonus!
It would be good if the spa area had a hot tub.
Dear Andrew, thank you so much for you review. Hope to see you again, kindest regards from Obertauern. Your hosts, Daniela & Bernhard-Sebastian Lürzer
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewNice, big breakfast.
Rooms a little bit small.
Thank you for your review. We also have bigger room and suites, please let us know next time. Kind regards from Obertauern, your hosts, Daniela & Bernhard-Sebastian Lürzer
Reviewed: 9 February 2025 · Stayed in December 2024
Verified reviewAmazing stuff. Super friendly. Superior food - breakfast and dinner were amazing. Everybody helpful and kind and supportive… great selection of food. Great sauna wellness. Ski room with drying for ski boots. Close to ski slopes… great…
Inside garage would be fine, but also parking space was available for free and as we did not have snowing days it did not matter at the end…
Thank you so much for your review, we are really happy that you have enjoyed your stay. Hope to see you again soon. Kind regards, your hosts, Daniela & Bernhard-Sebastian Lürzer
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewThe location of the hotel is good, close to the slopes, shopping and health care. The food is very good, 5 courses every night. Morning buffet is good and variations very good. The spa is not that big, but well heated saunas although only one of them is real size, the other ones are pretty small. Take note that the spa area is nude, textile free area as they said, here i am thinking that towels are textiles. The staff is lovely and the locker rooms for the ski equipment nice.
Well, the pictures on booking are not true, at least not in our case. Very old room in need of some fixing up and some modern touches. Bathtub shower...not comfortable. Probably they are fixing up old rooms one by one, but for the price it is not acceptable. I was in need of healthcare and i did know more about the service provided in the area with a small google trip than the staff.
Thank you for your feedback on your stay with us. We would have been very happy if you had shared your criticisms personally. We were in contact every day. We are a bit surprised that your group was staying with us at the hotel for the second time. Why did you come back? Nevertheless, we would like to thank you for the feedback, which we take very seriously. Your hosts, Daniela & Bernhard-Sebastian Lürzer
Thank you for your feedback on your stay with us. We would have been very happy if you had shared your criticisms personally. We were in contact every day. We are a bit surprised that your group was staying with us at the hotel for the seco… Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewEverything was amazing....food staff ....room ....Thank you....no complaints...
Nothing
Thank you so much for your review. We are really happy that you enjoyed your stay with us! Hope to see you again, best regards from Obertauern. Your hosts, Daniela & Bernhard-Sebastian Lürzer
Reviewed: 5 January 2025 · Stayed in December 2024
Verified reviewThe breakfast service is optimal for the price range of the facility. The after-ski snack included in the offer is a really nice touch. The served dinner was really exceeding expectations, especially the one for the Christmas eve.
Unfortunately, the first contact with the staff was really something you would like to forget. We have booked the room for tree persons but there are no such rooms in the hotel so we were offered one single room with balcony and one standard room with window and mountain view. When we came, they put us in the two rear rooms without a balcony and just subterranean view to the yard behind the hotel. No balcony in either room. I know what is overbooking and how the spare rooms in the hotels look like so that was the case. After I tried to argue with the hotel manager about that, he tried to persuade me hat this is what I booked. When I didn't want to accept that, he even slammed the door in my face. that I considering rude even for third world countries an specially in Austria that is well-known for hospitality. Later I manage to get two adjacent rooms with the balcony and side view that was not optimal but sufficient for our needs. I have two messages: 1: Don't book through the booking because the prices in this hotel are much lower if you book directly. 2. Be careful what the mountain view and standard room means in this hotel.
Thank you for your feedback. Of course, we are also a hospitable hotel, as you can read in other reviews. Only the sound makes the music and if you treat us snooty, don't let us finish and constantly interrupt, you can't solve any problem. All of our rooms are correctly published with photos and descriptions and what you book is what you get. Kind regards.
Thank you for your feedback. Of course, we are also a hospitable hotel, as you can read in other reviews. Only the sound makes the music and if you treat us snooty, don't let us finish and constantly interrupt, you can't solve any p… Show more
Reviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 3 April 2024 · Stayed in March 2024
Verified reviewReviewed: 31 March 2024 · Stayed in March 2024
Verified reviewThe food was very good. The staff in the restaurant were very good.
The room was dated not enough light quite small
Reviewed: 1 March 2024 · Stayed in January 2024
Verified reviewBreakfast was brilliant. Dinner likewise. Lovely food and attentive friendly staff and a good selection of wines.
Reviewed: 10 February 2024 · Stayed in February 2024
Verified reviewThe hotel was excellent, great food, bedrooms comfortable and the spa perfect. The staff were all very efficient, friendly and worked hard. The food was excellent at all meals. Any queries we had were efficiently dealt with and we enjoyed our stay.
Nothing!! We really enjoyed our stay.
Reviewed: 10 February 2024 · Stayed in February 2024
Verified reviewVery close to the slopes.Hotel staff are friendly and helpful.cleaning ladies clean the rooms every day.Foods were delicious.Specially dinners menu feeling you like you come to the decent restaurant.Special thanks to the chef and the waiters of the restaurant section. I recommend Spa was good enough!
Nothing!
Reviewed: 31 January 2024 · Stayed in January 2024
Verified reviewSuperb place, great facilities and lovely very friendly and helpful staff. A big thank you from us.
Room was quite hot and difficult to get it cool, but was manageable
Reviewed: 15 January 2024 · Stayed in January 2024
Verified reviewGood location, quiet, food was amazing. Free parking.
It is billed as a spa resort but much to our surprise the sauna was only open from 3:30 to 8:00 pm. The facilities there are nice but limited. Nothing special. Had I known more I would probably have booked elsewhere - many places not labelling themselves a spa resort had many mire facilities.
Reviewed: 6 January 2024 · Stayed in January 2024
Verified reviewGreat location, delicious food, nicely served, nice staff
The room looks better in the photos..., uncomfortable pillow
Reviewed: 2 January 2024 · Stayed in January 2024
Verified reviewEverything! Extra kind and helpful all staff, extra level of caring, super clean, location is great, really close to ski lifts, easy to get there, salad bar every evening, absolutely amazing food both for breakfast and dinner (cooks are really the artists!), comfortable, fantastic ski room with lockers, containing warming ski-boots hangers, everything was absolutely amazing!!! Clean and relaxing 3 saunas… Paradise!
Everything was absolutely great!!! Maybe to add extra pillows in the room in case someone needs higher pillow. But they can get it if they ask at the reception. So really absolute perfection.
Reviewed: 24 December 2023 · Stayed in December 2023
Verified review