8.8

Reviews of ALPHAtauern Health Resort - Adults Only 15 plus

Ringstraße 4, 5562 Obertauern, Austria

  • James

    Reviewed: 4 April 2025 · Stayed in March 2025

    Verified review
  • Simon

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    Great breakfast and dinners, excellent location next to ski hire shop and slopes. Owners always present, sit down for same meals. Excellent variety of saunas and spa facilities.

    Would have loved a log fire in a comfortable room to relax in after skiing and dinner.

    Property response:

    Dear Simon, thank you so much for your review. We are really happy that you have enjoyed your stay with us. Hope to see you again, best regards from Obertauern. Your hosts, Daniela & Bernhard-Sebastian Lürzer

    ALPHAtauern Health Resort - Adults Only 15 plus
    1 April 2025
  • Desislav

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review
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  • Marine

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review

    The food was exceptional.

    No shower rail.

    Property response:

    Thank you so much for your review, we are really haapy that you have enjoyed your stay. Kindest regards from Obertauern, your hosts, Daniela & Bernhard-Sebastian Lürzer

    ALPHAtauern Health Resort - Adults Only 15 plus
    16 March 2025
  • Annelies

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review

    The food and staff are lovely. The location of the hotel is good too!

    The beds are quite hard (we did not book an updates room though)

    Property response:

    Thank you so much for your review, we are happy you enjoyed your stay. Hope to see you again! Kindest regards from Obertauern, your hosts, Daniela & Bernhard-Sebastian Lürzer

    ALPHAtauern Health Resort - Adults Only 15 plus
    11 March 2025
  • Ivan

    Reviewed: 27 February 2025 · Stayed in January 2025

    Verified review
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  • Andrew

    Reviewed: 11 February 2025 · Stayed in February 2025

    Verified review

    Excellent food, with good variety on the menu from day to day. A spacious room with a good mountain view, with plenty of cupboard storage. The in-room sauna was an unexpected bonus!

    It would be good if the spa area had a hot tub.

    Property response:

    Dear Andrew, thank you so much for you review. Hope to see you again, kindest regards from Obertauern. Your hosts, Daniela & Bernhard-Sebastian Lürzer

    ALPHAtauern Health Resort - Adults Only 15 plus
    12 February 2025
  • Jacobus

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review

    Nice, big breakfast.

    Rooms a little bit small.

    Property response:

    Thank you for your review. We also have bigger room and suites, please let us know next time. Kind regards from Obertauern, your hosts, Daniela & Bernhard-Sebastian Lürzer

    ALPHAtauern Health Resort - Adults Only 15 plus
    10 February 2025
  • Boris

    Reviewed: 9 February 2025 · Stayed in December 2024

    Verified review

    Amazing stuff. Super friendly. Superior food - breakfast and dinner were amazing. Everybody helpful and kind and supportive… great selection of food. Great sauna wellness. Ski room with drying for ski boots. Close to ski slopes… great…

    Inside garage would be fine, but also parking space was available for free and as we did not have snowing days it did not matter at the end…

    Property response:

    Thank you so much for your review, we are really happy that you have enjoyed your stay. Hope to see you again soon. Kind regards, your hosts, Daniela & Bernhard-Sebastian Lürzer

    ALPHAtauern Health Resort - Adults Only 15 plus
    10 February 2025
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  • Haukur

    Reviewed: 8 February 2025 · Stayed in February 2025

    Verified review

    The location of the hotel is good, close to the slopes, shopping and health care. The food is very good, 5 courses every night. Morning buffet is good and variations very good. The spa is not that big, but well heated saunas although only one of them is real size, the other ones are pretty small. Take note that the spa area is nude, textile free area as they said, here i am thinking that towels are textiles. The staff is lovely and the locker rooms for the ski equipment nice.

    Well, the pictures on booking are not true, at least not in our case. Very old room in need of some fixing up and some modern touches. Bathtub shower...not comfortable. Probably they are fixing up old rooms one by one, but for the price it is not acceptable. I was in need of healthcare and i did know more about the service provided in the area with a small google trip than the staff.

    Property response:

    Thank you for your feedback on your stay with us. We would have been very happy if you had shared your criticisms personally. We were in contact every day. We are a bit surprised that your group was staying with us at the hotel for the second time. Why did you come back? Nevertheless, we would like to thank you for the feedback, which we take very seriously. Your hosts, Daniela & Bernhard-Sebastian Lürzer

    Thank you for your feedback on your stay with us. We would have been very happy if you had shared your criticisms personally. We were in contact every day. We are a bit surprised that your group was staying with us at the hotel for the seco… Show more

    ALPHAtauern Health Resort - Adults Only 15 plus
    9 February 2025
  • Zoltan

    Reviewed: 16 January 2025 · Stayed in January 2025

    Verified review
  • Roman

    Reviewed: 11 January 2025 · Stayed in January 2025

    Verified review

    Everything was amazing....food staff ....room ....Thank you....no complaints...

    Nothing

    Property response:

    Thank you so much for your review. We are really happy that you enjoyed your stay with us! Hope to see you again, best regards from Obertauern. Your hosts, Daniela & Bernhard-Sebastian Lürzer

    ALPHAtauern Health Resort - Adults Only 15 plus
    12 January 2025
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  • Zarko

    Reviewed: 5 January 2025 · Stayed in December 2024

    Verified review

    The breakfast service is optimal for the price range of the facility. The after-ski snack included in the offer is a really nice touch. The served dinner was really exceeding expectations, especially the one for the Christmas eve.

    Unfortunately, the first contact with the staff was really something you would like to forget. We have booked the room for tree persons but there are no such rooms in the hotel so we were offered one single room with balcony and one standard room with window and mountain view. When we came, they put us in the two rear rooms without a balcony and just subterranean view to the yard behind the hotel. No balcony in either room. I know what is overbooking and how the spare rooms in the hotels look like so that was the case. After I tried to argue with the hotel manager about that, he tried to persuade me hat this is what I booked. When I didn't want to accept that, he even slammed the door in my face. that I considering rude even for third world countries an specially in Austria that is well-known for hospitality. Later I manage to get two adjacent rooms with the balcony and side view that was not optimal but sufficient for our needs. I have two messages: 1: Don't book through the booking because the prices in this hotel are much lower if you book directly. 2. Be careful what the mountain view and standard room means in this hotel.

    Property response:

    Thank you for your feedback. Of course, we are also a hospitable hotel, as you can read in other reviews. Only the sound makes the music and if you treat us snooty, don't let us finish and constantly interrupt, you can't solve any problem. All of our rooms are correctly published with photos and descriptions and what you book is what you get. Kind regards.

    Thank you for your feedback. Of course, we are also a hospitable hotel, as you can read in other reviews. Only the sound makes the music and if you treat us snooty, don't let us finish and constantly interrupt, you can't solve any p… Show more

    ALPHAtauern Health Resort - Adults Only 15 plus
    15 January 2025
  • Mkovacic

    Reviewed: 18 December 2024 · Stayed in December 2024

    Verified review
  • Osborne

    Reviewed: 3 April 2024 · Stayed in March 2024

    Verified review
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  • Andrew

    Reviewed: 31 March 2024 · Stayed in March 2024

    Verified review

    The food was very good. The staff in the restaurant were very good.

    The room was dated not enough light quite small

  • Richard

    Reviewed: 1 March 2024 · Stayed in January 2024

    Verified review

    Breakfast was brilliant. Dinner likewise. Lovely food and attentive friendly staff and a good selection of wines.

  • Iain

    Reviewed: 10 February 2024 · Stayed in February 2024

    Verified review

    The hotel was excellent, great food, bedrooms comfortable and the spa perfect. The staff were all very efficient, friendly and worked hard. The food was excellent at all meals. Any queries we had were efficiently dealt with and we enjoyed our stay.

    Nothing!! We really enjoyed our stay.

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  • Tolga

    Reviewed: 10 February 2024 · Stayed in February 2024

    Verified review

    Very close to the slopes.Hotel staff are friendly and helpful.cleaning ladies clean the rooms every day.Foods were delicious.Specially dinners menu feeling you like you come to the decent restaurant.Special thanks to the chef and the waiters of the restaurant section. I recommend Spa was good enough!

    Nothing!

  • Andrew

    Reviewed: 31 January 2024 · Stayed in January 2024

    Verified review

    Superb place, great facilities and lovely very friendly and helpful staff. A big thank you from us.

    Room was quite hot and difficult to get it cool, but was manageable

  • Penny

    Reviewed: 15 January 2024 · Stayed in January 2024

    Verified review

    Good location, quiet, food was amazing. Free parking.

    It is billed as a spa resort but much to our surprise the sauna was only open from 3:30 to 8:00 pm. The facilities there are nice but limited. Nothing special. Had I known more I would probably have booked elsewhere - many places not labelling themselves a spa resort had many mire facilities.

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  • Tamás

    Reviewed: 6 January 2024 · Stayed in January 2024

    Verified review

    Great location, delicious food, nicely served, nice staff

    The room looks better in the photos..., uncomfortable pillow

  • Anamarija

    Reviewed: 2 January 2024 · Stayed in January 2024

    Verified review

    Everything! Extra kind and helpful all staff, extra level of caring, super clean, location is great, really close to ski lifts, easy to get there, salad bar every evening, absolutely amazing food both for breakfast and dinner (cooks are really the artists!), comfortable, fantastic ski room with lockers, containing warming ski-boots hangers, everything was absolutely amazing!!! Clean and relaxing 3 saunas… Paradise!

    Everything was absolutely great!!! Maybe to add extra pillows in the room in case someone needs higher pillow. But they can get it if they ask at the reception. So really absolute perfection.

  • Maruška

    Reviewed: 24 December 2023 · Stayed in December 2023

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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