No kettle in the room, could only get coffee from a vending machine downstairs. Breakfast finished a bit early. Check in times quite restricted

Nice location, great views, good size room with comfortable bed

Stayed in August 2025

Very nice view, convenient location.

Stayed in August 2025

Delicious breakfast

Stayed in July 2025

Some hooks for clothes would be nice

Great view from the balcony, nice staff, good location,

Stayed in June 2025

A few minor downsides: — There are no mosquito screens on the windows, and since the hotel is in the forest, it was a bit tricky to leave the windows open. — There’s no kettle in the room or in the common area, which was a bit inconvenient. — The vending machines only accept coins, and you can’t pay by card, so if you don’t have coins, it’s hard to buy anything. Luckily, the staff helped us out again.

We had a wonderful stay at this hotel! First of all, I want to highlight the very friendly and helpful staff — they were always ready to assist with anything, which made our stay even more pleasant. The hotel is located in a beautiful natural setting, and the view from the shared veranda is absolutely stunning. There’s also great parking and delicious breakfasts and dinners – everything was fresh and thoughtfully prepared.

Stayed in June 2025

The TV only had a few channels and it was very slow. The hallway echoed all the talk and noises. No chair, had to use bed to watch TV.

The staff were great. The breakfast was extensive. The view from the front is excellent. The shower was brilliant.

Stayed in May 2025

Evening meals a little too early.

A kind offer of a free room change with a balcony view. Very plentiful breakfast and evening meal. Close to town centre. Lots of local information on forest walks

Stayed in May 2025

There was no kettle, and the fridge was only for kids’ food. Like, what? I can’t bring my own snacks? If you want to leave your bags, you must pay 5.5e for each.

You can see the ski lifts right out the window, the breakfast was good, the staff is understanding and polite.

Stayed in February 2025

Pillows and the bed were not so comfy. There were no shower cabin or curtain so we had to drag the water by ourselves

Perfect location Beautiful place Very clean place, great staff, all our requests were satisfied Very good value for money

Stayed in February 2025

The front desk is not occupied all the time even during the day so you need to wait for someone to arrive. We asked to store our luggage after checkout and apparently it costs. I don't know if that's common to Austria but it came a bit as a surprise to us.

Great place to stay. The room was spacious, comfortable beds. We had a room with a view to the mountains which was amazing! Breakfast was excellent as well with a lot of variety. The staff was very friendly and helpful and have us all the information we needed with great smile.

Stayed in January 2025

Very good location, near to the ski slopes, clean, friendly stuff, the breakfast was pretty good.

Stayed in January 2025

The pillows provided are not comfortable and they don't provide a good comfort level.

The staff is very nice and the hotel is located in a beautiful area. Breakfast was super nice. The cleanness of the room was great as well.

Stayed in November 2024

Truly a delightful stay.

Stayed in November 2024

Location, spaciousness, panorama

Stayed in August 2024

We missed a fridge in the room

The breakfast was excellent

Stayed in July 2024

The hotel is a bit old fashioned, some renovation (e.g. the windows, or some flooring) would definitely improve the experience. We were unpleasantly surprised by the staff's reminder on the last day about the timing of the breakfast, although we still had about 20 min left before its end. We were also asked to pay for the consumed drinks in the middle of the breakfast instead of afterwards or at check out (perhaps they had bad experience with other guests in the past).

Excellent location, only a few minutes by foot from the cabin lift station of Semmering. Splendid view from the common terrace, where one can enjoy a glass of wine or beer in a calm evening. Only about 15-20 rooms, so it was not crowded. The staff was generally kind and helpful. Several options to play board games or table football in the evenings or in bad weather. The breakfast was quite common (still sufficient) and the dinner was very tasteful, incl. cooked meals (no bread though in the evening). We had to get used to the rather early time of the breakfast (7-9 am) and especially dinner (5:30 - 6:30 pm).

Stayed in August 2024

Could do with Air conditioning in the roof as it go extremely hot during the night.

Hotel was clean and the family room was a decent size with a nice size balcony with decent views. Hotel reception is not 24h but staff stayed back to check us in. Feels more like a family run hotel than a chain.

Stayed in July 2024

My only complaint is that the pillows were very worn out.

Staff was very friendly and helpful. The views are breathtaking from the hotel and the breakfast was fantastic!

Stayed in June 2024

- Lack of facilities - Breakfast selection was limited - The cleaners did not do the beds during the 3-night stay

The staff were very good and tried to help in the best way possible. Even though check-in is till 6 pm the hotel director kindly came to check us in at 9 pm

Stayed in March 2024

The door if the room is very thick and cannot reduce any noise from the corridor and the bed was a little uncomfortable for us.

We stayed only one night. Good location and good value for the money. The breakfast was delicious.

Stayed in March 2024

We stayed in a room for 3 and it’s very small but was ok for 2 nights , The smell from the bathroom is very bad :( Also at the check out time the manager didn’t allow us to leave the car in the parking from the hotel (we went skiing) , I can’t understand why because is a big parking lot, it doesn’t make any sense :/

Breakfast is very good , wifi worked well , nice view from the room, locations is excellent, temperature of the room was very good , dinner was simple but very taste , nice hot shower.

Stayed in February 2024

- breakfast was great incl. nice mountain view - enough space for parking - location just next to the slope - hotel staff was very helpful

Stayed in February 2024

Nice, quite, clean comfortable hotel, very close to the ski centre. The breakfast was nice too.

Stayed in February 2024

Its not about property. Its about attitude in general in Europe, after living years in Dubai. We lost an access card and we had to pay 20E for it. Its again not about the money! Its about the attitude.

Location is very nice and close to ski lift.

Stayed in December 2023

Very nice and helpful staff! Excellent location, close to the slopes, parking at the hotel. Rooms spacious, cleanliness OK. Varied and tasty breakfast.

Stayed in January 2024