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  5. Reviews of Hotel Künstleralm

Reviews of Hotel Künstleralm This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kesselfallstr. 57, 5710 Kaprun, Austria

#21 of 25 hotels in Kaprun

Guests' Choice

Review Score

Based on 34 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    7.7

  • Staff

    9.0

  • Value for money

    8.2

  • Free Wifi

    9.2

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Showing 1 - 25

  • Reviewed: April 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Opening time of sauna could be longer. But probably it was little bit out of season, despite it was Easter and hotel was sold out

    Short distance to skilifts

    Stayed in April 2025

  • Reviewed: April 13, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, friendly staff

    Stayed in April 2025

  • Reviewed: March 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very close to ski cableway

    Stayed in March 2025

  • Reviewed: February 18, 2025

    8.0
    Basic hotel with friendly staff, excellent dinners. Very conveniently located for Kitzsteinhorn gondola.
    • Leisure trip
    • Travelers with friends
    • Triple Room with Balcony or Terrace
    • Stayed 7 nights
    • Submitted from a mobile device

    Tiny bathroom with no shelving in the shower, nowhere to put shower gel, shampoo etc, no hook on bathroom door to hang dressing gown, only one small unheated bar for towels. Room very dark. Found tiny little silver coloured fish in bathroom 😳 Isolated location, last bus from Kaprun was around 5pm so would need to get taxi after.

    Ski bus stops right outside hotel and only two stops to Kitzsteinhorn gondola (takes about 5 mins), super convenient. Room nice and warm. Great 5 course dinners! Owners lovely. Great ski room.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    7.0
    Cozy
    • Leisure trip
    • Group
    • Triple Room with Balcony or Terrace
    • Stayed 5 nights
    • Submitted from a mobile device

    Blanket was small for the bed size, Not much facilities in the room other than bed and toilet. And no elevator if you are going to carry luggage.

    Breakfast was amazing, quiet at night, parking spaces available and discount at ski rental shops.

    Stayed in February 2025

  • Reviewed: March 20, 2023

    9.0
    Excellent stay! Very enjoyable and comfy. Highly recommended.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Would be good if they add fried eggs to their breakfast menu.

    Dinner was fantastic, 5 course meals for us as we opted for half board. Different courses for our 5 nights stay and not to forget, such delicious first class desserts. The rooms are huge and sauna is very good. It was very comfortable for 4 of us. It is just 5 minutes drive to nearest ski lift. The owners and staff are very friendly. They remembered small details of our preferences like our drinks which made it very personalised.

    Stayed in March 2023

  • Reviewed: March 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    The selection at breakfast was a bit low (especially not enough vegetables), although everything tasted good. Our bed was uncomfortable (too soft), and there wasn't enough light in the room - it was dim even with all the lamps switched on. The wifi was usually not working in our room only in the common area.

    Dinner was great! Overall Hotel Künstleralm is a good price for the value - nice sauna and a delicious dinner.

    Stayed in March 2023

  • Reviewed: February 14, 2023

    8.0
    A delightful week of snowboarding directly "under" the Kaprun glacier
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 7 nights

    The property is rather pedantic in communicating their house rules. While those sound restrictive, in reality there is sufficient flexibility to meet guest's needs. All a matter or presentation and communication, I guess.

    We had half-board with breakfast and dinner included. While breakfast options were compact but still adequate, dinner meals were varied, plentiful and exquisite. The chefs outdid themselves day after day. Jessy - the main waitress - is the soul of the place, striking conversation with all guests, being attentive to their needs and creating a cozy, familiar atmosphere. The other amenities - the heated ski room, the wellness area are well maintained and adequate.

    Stayed in February 2023

  • Reviewed: December 11, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Triple Room with Balcony or Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    Very happy and nice staff. Great dinner.

    Stayed in December 2022

  • Reviewed: November 24, 2022

    8.0
    Really good
    • Leisure trip
    • Group
    • Double Room with Balcony or Terrace
    • Stayed 2 nights

    Nothing

    Great location and very helpful staff

    Stayed in November 2022

  • Reviewed: November 23, 2022

    9.0
    Great location for skiing and delicious dinners
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights

    Nothing.

    The hotel is nice, adequate comfortable and clean. We had half-board and especialy the dinners were very delicious (5 course). The staff are nice people. Great location for skiing. Free parking. Ski room.

    Stayed in November 2022

  • Reviewed: January 4, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The location is perfect, the ski bus stops right in front of the hotel, two stops to Gletscherjet to Kitzteinhorn. Rooms are comfirtable and the staff really nice. You can purchase the ski passes at the hotel.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    1.0
    Avoid Hotel Kunstlearlm at All Costs!
    • Leisure trip
    • Couple
    • Triple Room with Balcony or Terrace
    • Stayed 7 nights
    • Submitted from a mobile device

    My stay at Hotel Kunstlearlm was one of the worst hotel experiences I’ve ever had. If you’re considering booking here, do yourself a favor and read the Google reviews first—you’ll thank me later. Here’s why this place is a complete disaster: 1. Terrible Check-In Experience The owner/manager was shockingly rude and unprofessional. We arrived at 7:01 PM, just a minute past the check-in window of 3-7 PM, along with another family. Instead of welcoming us, he barked, “What do you want?” When we said we were here to check in, he told us to wait because he was “busy.” We stood there for 20 minutes before he finally came over, and even then, there was no greeting, no smile—just cold, dismissive behavior. 2. False Advertising and Scamming Guests We paid for a triple room that was supposed to include a double/king bed and a single bed. This was clearly stated in our booking and cost more than the standard double room. But when we were shown to our room, it was a standard double—smaller and missing the extra bed. When we pointed this out and showed the owner/manager our booking, he rudely replied, “We don’t have triple rooms. If you don’t like your room, you can leave.” His blatant disregard for our concerns was appalling, and even the other family checking in was visibly shocked at his attitude. 3. Noisy and Unpleasant Room Location Our room was right in the hallway, meaning we heard every guest walking up and down, talking, and slamming doors all night and morning. Between skiers waking up early and other guests coming back late at night, it was impossible to sleep. 4. Infested with Silverfish The room was infested with silverfish—creepy, crawling insects that thrive in damp, poorly maintained conditions. We had to kill these pests daily, which was absolutely disgusting and made the stay even worse. 5. Glitchy Bathroom Light The bathroom light flickered constantly like a strobe light every time we turned it off.

    The Only Positive The only redeeming quality of this hotel is its proximity to the Kitzeinhorn Glacier, just two bus stops away. However, the location doesn’t make up for the horrendous treatment and unacceptable conditions.

    Stayed in January 2025

  • Reviewed: February 27, 2024

    10
    Great vacantion.
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony or Terrace
    • Stayed 5 nights

    Nothing

    The best price quality. Everything was very good, especially the dinner, 10 points for the chef :)

    Stayed in February 2024

  • Reviewed: February 25, 2023

    4.0
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony or Terrace
    • Stayed 6 nights

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: January 23, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Exceptional dining. Awesome wellness. Great location. Cosy staying. Friendly staff.

    Stayed in January 2023

  • Reviewed: January 8, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was good.

    Friendly staff. Close to ski lifts. Great food. Nice sauna.

    Stayed in January 2023

  • Reviewed: July 16, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: May 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

Showing 1 - 25

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