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Reviews of Kaiser Max Design Appartements

Herzog-Friedrich-Straße 23, Innenstadt, 6020 Innsbruck, Austria

#120 of 242 Holiday rentals in Innsbruck

Guests' Choice

Review score

Based on 539 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Perfect location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very noisy to sleep, matress and pillows were not so comfortable

    Location , easy check in

    Stayed in August 2025

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    I was able to cook proper meal, but it could have a few more pots, lids, and fry pans.

    The apartment was in the city center's pedestrian zone and had two bedrooms, a living room, and big windows with a view of the main street and mountains. It was clean, and the fans were enough in August, so I didn't miss AC. Check-in was easy. Parking was a 5-minute walk away and cost 17 euros a day. I had to drag my luggage on arrival, but I could bring my car to the hotel for checkout before 10 am. Apartment had a lift

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Well maintained, beautifully located flat.
    • Leisure trip
    • Group
    • Family Apartment
    • Stayed 1 night
    • Submitted via mobile

    The bunkbed setting for 2 adults (we were 4 adults and 2 adults could share a king bed, 2 had to use the bunk beds). That was disappointing. Also didn’t like that tea bags and/or instant coffee were not supplied. We arrived in the evening and needed to dash for supplies before shops closed (and shops close early!). We weren’t keen on the bathtub in the bedroom either but that’s just our personal preference.

    Space, light, high ceilings and it was in the centre of Innsbruck I.e. very good access to shops/bakeries/transport. Restaurant below offered fabulous food. A 10-15 min walk to the train station. Communication from the team was great.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    7.0
    The location is really good but experiance wasnt that great considering the non availability of essential things mention
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    We visited second week of August. It was really hot weather and apartment wasnt having AC. It was really uncomfortable. Secondly, having the experience staying in other apartments throughout Europe, it was surprising to see that staff did not kept basic things like salt, sugar,oil and cleaning cloth in the kitchen.

    Location

    Stayed in August 2025

  • Reviewed: 12 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Car park was a long way from accommodation and very expensive

    Location was great and rooms were clean

    Stayed in July 2025

  • Reviewed: 4 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It is very noisy. You hear the noise from the street until very late in the night, so you are constantly woken up by people partying the night away.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Amazing property.
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    There was small stuff, like kitchen faucet is very loose, no AC, not smart tv.

    Amazing property, you can’t find better location, beautiful balcony, large well designed room.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    7.0
    Old building, nice location and staff good for young adults.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No AC, the parking very far from the apartment, entrance in the middle of bar

    In the middle of the city, nice staff

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Clean, spacious, central.
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Staff not interested in helping with anything. A bar/restaurant directly below the hotel where staff and locals hangout and smoke all day which drifts up the central stairwell to floor above. Units are warm without AC and need to keep windows open at night if you like it cool.

    Very clean and comfortable. Well equipped kitchen. Great central location. Rooms on the courtyard away from the street aren’t too loud at night.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Wonderful apartment in the old town
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The curtains don’t cover all windows and so it’s very bright very early and into the evening of a summer. It also means the room will heat up during the day if it’s hot, sunny weather as there isn’t any air-conditioning. As of July 2025 there was construction going on next door (not the hotels fault at all I must stress) so there was some construction noise from about 6:30am for an hour or so. Once the initial set up (we assume) was completed the noise died down again so it’s only a minor inconvenience.

    The apartment was on the top floor and it was large and well decorated. The bed was very comfortable and the bathroom was a good size. The room was full of light and with the windows open it was very comfortable (we had very mild weather for summer). The balcony has some lovely views and we spent an enjoyable evening having drinks on it and admiring the mountain view.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Good value for the price. Location was wonderful!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Could have had a bit more furnishings, more comfort items to help enjoy the stay. Definitely needed more fans for air flow. One bedroom with bunk beds was extremely small. No places for clothing or bags. Kitchen was sufficient. Not super well stocked but enough to get by.

    Fairly easy to find. Time limits on arrival check ins made our travel more difficult to ensure we arrived to get keys, but once there it was quick and easy. Great location in center of town!

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    This is a superb apartment in a great location.
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 4 nights

    The room was very hot. There were a couple of fans but weather was very hot. Could do with a small portable air conditioning unit.

    This is a superb apartment in a great location. Bed was very comfortable and plenty of spare bedding if required. The patio area and views of the mountains were superb.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    8.0
    Great place in central Innsbruck
    • Business trip
    • Group
    • Superior Apartment
    • Stayed 5 nights
    • Submitted via mobile

    No A/C. Very hot in Innsbruck during our stay so would have been nice to have A/C. One fan in bedroom and open windows helped a lot though.

    Very nice and clean. Well equipped. Easy access.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The is construction / renovation around main square and the is a lot of noise from it and we were not informed about it when we were making our reservation. The room has no air con and we had to open all windows and listen to all that noise...

    Location

    Stayed in June 2025

  • Reviewed: 26 June 2025

    7.0
    Everything would have been great if it had air conditioning.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t get much sleep. Construction next door started 5:30 in the morning, street sweepers and trash collection at 5 AM. Street noise until 1 - 2 AM. No Air Conditioning so couldn’t close windows. Given two fans, one didn’t work. One bedroom is a large closet with a double bed against three walls you crawled into from the end. No windows. Hot.

    Everything was great if there were air conditioning.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    9.0
    Good central location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    At night there was some noise from the bars downstairs/outside. But not too bad.

    Right in the center of town. Pedestrian zone. Comfortable beds. Good staff. Kitchen with coffee maker.

    Stayed in June 2025

  • Reviewed: 19 June 2025

    8.0
    The staff was very helpful, loved being in the Old City.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Location!

    Stayed in June 2025

  • Reviewed: 6 June 2025

    9.0
    Almost Perfect Stay in the Heart of Innsbruck
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    However, there are two minor areas where improvement could elevate the experience to perfection. First, installing proper blackout curtains would greatly enhance sleep quality by blocking out early morning light. Second, during warmer months, having air conditioning or at least better ventilation would help prevent the room from feeling stuffy or suffocating. Overall, it's a fantastic place to stay in Innsbruck, and with just a couple of tweaks, it would be flawless.

    Our stay in Innsbruck was truly memorable, thanks to this well-located and thoughtfully maintained hotel. Everything—from the location to the amenities—was spot on. Situated within easy reach of public transport, restaurants, and major attractions, it made exploring the city effortless. The room was clean, well-equipped, and comfortable, with attention to detail evident throughout the property.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    none

    nice and clean . Great location

    Stayed in June 2025

  • Reviewed: 1 June 2025

    9.0
    Great location in the old town and convenient to everything.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Everything. Restaurant downstairs was great and was a great resource for info into the area.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    9.0
    Great location in the heart of the old town.
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Might be very warm when the sun is shining all day , which it did when we were there, but if you open the window in the evening it cooled down enough.

    Next to the city tower , yet very quiet even though they were working in the street! We had the top floor at the back Great view from the terrace on the mountains and the city tower. Very open space which we like. Also very close to the station to go to the top of Innsbruck at 2300m

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    It was a satisfactory stay but, in the next time in Innsbruck, we will chose another place!
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    That parking place was to far from the apartment. The staff only made the necessary and didn’t provided us with information about the new rules of traffic in the city during our stay! It was stressful to get to the apartment!

    Into the historical center of the city

    Stayed in May 2025

  • Reviewed: 4 May 2025

    7.0
    The location is central and accesible to everything
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There was no coffe, and you can hear the noise from outside, the windows are not isolationg the outside boise at all

    Good, clean and spatious

    Stayed in April 2025

  • Reviewed: 2 May 2025

    7.0
    Good place but staff behaviour needs lot of improvement
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 1 night
    • Submitted via mobile

    Staff was rude

    Good location

    Stayed in April 2025

Showing 1 – 25

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