Hodnocení – IntercityHotel Wien 4 hvězdiček

Dear Kristyna, Thank you for your feedback and for taking the time to share your experience. We're pleased to hear that you appreciated our central location, the convenient parking, and the flexibility with your early arrival. We regret to learn that your interaction with our front desk team did not meet your expectations. Please rest assured that we take such feedback seriously and will address this internally to ensure a more consistently welcoming experience for all our guests. We hope to have the opportunity to welcome you again in the future. Kind regards, Erik Englert* Front Office Manager

Dear Kristyna, Thank you for your feedback and for taking the time to share your experience. We're pleased to hear that you appreciated our central location, the convenient parking, and the flexibility with your early arrival. We regret t… Zobrazit více

Dear Guest, Thank you for sharing your impressions with us. We’re delighted to hear that you were satisfied with the location, breakfast, and cleanliness of our hotel. These are aspects we take great pride in. At the same time, we regret that certain amenities such as a minibar and a shoehorn were missing in your room. As a hotel with a focus on essential comfort, we do not offer all features found in more extensively equipped properties, but we understand that even small details can make a difference during a stay. Your feedback is appreciated and will be considered in our ongoing efforts to improve the guest experience. We hope to welcome you again on your next trip to Vienna. Best regards Erik Englert* Front Office Manager

Dear Guest, Thank you for sharing your impressions with us. We’re delighted to hear that you were satisfied with the location, breakfast, and cleanliness of our hotel. These are aspects we take great pride in. At the same time, we regret… Zobrazit více

Dear Kryštof, Thank you for your feedback. We are glad you appreciated our central location. We apologize for the issues with the air quality, noisy air conditioning, and uncomfortable bedding. Your comments will help us improve our services. We hope to welcome you again in Vienna. Kind regards, Erik Englert* Front Office Manager

Dear Kryštof, Thank you for your feedback. We are glad you appreciated our central location. We apologize for the issues with the air quality, noisy air conditioning, and uncomfortable bedding. Your comments will help us improve our servi… Zobrazit více

Dear David, Thank you for your feedback. We are delighted to hear that everything was to your satisfaction and that you enjoyed our breakfast. We hope to welcome you back for another great stay in the future. Kind regards, Oliver Constantin Schoppmann General Manager

Dear David, Thank you for your feedback. We are delighted to hear that everything was to your satisfaction and that you enjoyed our breakfast. We hope to welcome you back for another great stay in the future. Kind regards, Oliver Const… Zobrazit více

Dear Sandra, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your room assignment and the lack of sufficient towels and toiletries. This is certainly not the standard we aim to provide, and we will address these issues with our team to ensure better service in the future. We hope you will consider giving us another opportunity to offer you a better experience. Best regards, Oliver Constantin Schoppmann General Manager

Dear Sandra, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your room assignment and the lack of sufficient towels and toiletries. This is certainly not the standard we aim to provide, and we… Zobrazit více

Dear Daniela, Thank you for your kind feedback! We are delighted to hear that you enjoyed our excellent location and the quality of our breakfast. We hope to welcome you back for another great stay in the future! Kind regards, Oliver Constantin Schoppmann General Manager

Dear Daniela, Thank you for your kind feedback! We are delighted to hear that you enjoyed our excellent location and the quality of our breakfast. We hope to welcome you back for another great stay in the future! Kind regards, Oliver Con… Zobrazit více

Dear Martin, We really appreciate your positive comments about the location and services of our hotel. We are delighted that you found our accommodation comfortable for your short stay and that our noise and light protection was effective. It is pleasing that the hotel's proximity to the train station and a busy shopping street was beneficial to your visit. We strive to maintain our standards and your satisfaction is our best reward. We look forward to welcoming you back on your next visit to Vienna. Sincerely from Vienna, Oliver Constantin Schoppmann General Manager

Dear Martin, We really appreciate your positive comments about the location and services of our hotel. We are delighted that you found our accommodation comfortable for your short stay and that our noise and light protection was effective… Zobrazit více

Dear Veronica, i am glad you enjoyed our wide selection and coffee during your stay with us. We always try to provide our guests with the best. Regarding the missing kettle in the room, we do offer this facility, including tea and coffee cups, specifically in our superior category rooms. However, your feedback is greatly appreciated and we are always looking for ways to improve our guests' experience. We hope to have the pleasure of welcoming you again in the future, perhaps in one of our superior rooms where a kettle is included. Best regards from Vienna, Oliver Constantin Schoppmann General Manager

Dear Veronica, i am glad you enjoyed our wide selection and coffee during your stay with us. We always try to provide our guests with the best. Regarding the missing kettle in the room, we do offer this facility, including tea and coffee … Zobrazit více