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Reviews of IntercityHotel Graz 4 stars

Finkengasse 2, Gries, 8020 Graz, Austria

#21 of 61 hotels in Graz

Guests' Choice

Review score

Based on 752 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 5 September 2025

    10
    Amazing value for money.
    • Leisure trip
    • Family with young children
    • Business Twin Room
    • Stayed 1 night

    Can't find a fault.

    This hotel is like a well-oiled machine and makes Austrian business traveler (but not only) hospitality industry proud. Everything just works, fit and finish to a very good standard, professional and courteous staff always ready to help, great breakfast, parking right in underground location and the hotel is literally 5-10 mins walk from city centre. From all the mattresses I tried in 3 or 4 star hotels while on a trip, the ones in this hotel gave me the best sleep.

    Stayed in September 2025

  • Reviewed: 5 September 2025

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    We found this to be a nice basic hotel perfect for a one-night stay with our dog. The breakfast was fine, although a little bit crowded. The location of the hotel is also good, especially if you arrive on Sunday - you can always buy groceries at the railway station, which is just two steps away.

    Stayed in August 2025

  • Reviewed: 2 September 2025

    8.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    The property location was very good, the size of the disabled room was very nice. Breakfast was very ok. Staff was good

    Stayed in August 2025

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Business Twin Room
    • Stayed 1 night

    everything was great.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    If we ever return to Graz, we will definitely choose to stay at this hotel again!
    • Business trip
    • Family with young children
    • Business Double Room
    • Stayed 6 nights

    The cleanliness of the room floor was disappointing, as it seemed like it hadn’t been mopped for quite some time. For guests who prefer not to wear shoes indoors, a clean floor is essential. In addition, the hotel lobby was rather small, making it difficult to spend much time there. We did not include breakfast with our stay, as the hotel’s breakfast option was quite expensive. Room service was also almost non-existent.

    The location of the hotel was excellent—just a couple of minutes from Graz train station, with all the main historical sites within walking distance. The staff were very friendly and helpful, even allowing us to check in 4 hours earlier than scheduled. The hotel offered free Wi-Fi, which was quite fast. The room was super quiet when the windows were closed, and the AC worked perfectly. The water temperature and pressure in the shower were also excellent.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night

    The check-in process took longer than usual since only one staff member was assisting guests. I had to wait about 15 minutes in line. Additionally, the room floor could have been cleaner.

    Overall, the hotel was very good, with an excellent location and great facilities.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night

    A very pleasant stay, the room was spacious and comfortable. The hotel staff was exemplary, the breakfast was delicious, highly recommended.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    9.0
    Excellent value
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    Apart from a bit of train noise, nothing, it was very good value for money.

    It was a good-sized and comfortable room, nice bathroom with a huge shower, good linen, everything was provided as advertised and it had a nice modern feel. Some good design touches. Breakfast was very good and in a very light, airy space. The hotel is well-located just by the station, although that does mean a trade-off with trains going past being a bit noisy. Staff were friendly and helpful, breakfast was filled up constantly and tables were cleared efficiently. Bikes could be stored in the underground car park (accessed via the hotel lift) which was good for our peace of mind.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Business Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfy bed, modern, clean and spacious room, good breakfast. Little bit of walk to the old town centre but right next to main railway station.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Twin Room
    • Stayed 2 nights

    Location, garage, breakfest, city center very close

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Excellent inexpensive accommodation conveniently located for travellers.
    • Leisure trip
    • Family with young children
    • Business Twin Room
    • Stayed 2 nights

    Nothing.

    Very clean comfortable inexpensive modern hotel a short distance from the railway station and within walkable distance of the historic centre.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Great stay, money/comfort wise, walking distance straight to center
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Amazing big room equipped with kitchenette and fridge, a little far from center but very convenient to reach, shopBilla nearby, Aldi. Per friendly which is important in our case. Parking is possible on the street with 3/3/3/2 hours max payment during day 20:00-09:00 is free. Overall on the way to Tirol great place to stay and I will back again.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Business Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom has a glass Window to the room,so If you have to go to the bathroom at night and ise the light, you Will light up also the bedroomarea.

    Location great, personal super Nice, room BIG and has a fridge and airconditioning.good breakfast. Beds very comfortable.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    efficient for a couple coming by car or train to visit Graz for 2-3 days
    • Leisure trip
    • Couple
    • Business Twin Room
    • Stayed 2 nights

    The room was ok. The breakfast was diversified.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is excellent, beds are very comfy. The room is nicely designed.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Pleasant short stay
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    The reception girl was slow...have never been waiting for 30 minutes to get the room.

    Location, comfortable beds.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    -

    Great location if you are traveling by train, good breakfast, dog friendly

    Stayed in July 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    Everything was great, good breakfast

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Great location, spotless, and very kind staff.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Business Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    —-

    Like everything and breakfast

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Business Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The water leaks a bit beneath the shower door, fixing this would make the place 10/10

    Location, cleansines, comfort, good value, big shower with strong water stream

    Stayed in July 2025

  • Reviewed: 13 August 2025

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Business Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was a bit sad. Not many choices and some things that were supposed to be kept warm were cold (beacon en eggs).

    Everything was good. One of the best hotel beds. The room was clean and it came with complementary water (that doesn’t happen often anymore). Staff was really friendly and we had an overall good experience.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    Pleasant hotel in a quiet area close to the center
    • Leisure trip
    • Couple
    • Business Twin Room
    • Stayed 1 night

    Pleasant hotel close to the center, clean rooms with comfortable beds, courteous stuff. Nice breakfast.

    Stayed in July 2025

  • Reviewed: 12 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Business Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking fee.

    Comfortable bed, excellent breakfast. Undetground parking.

    Stayed in August 2025

Showing 1 – 25

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