Reviews of Ibis Wien Mariahilf 3 stars
Mariahilfer Gürtel 22-24, 06. Mariahilf, 1060 Vienna, Austria
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewA waffle maker might be a relatively small addition that could significantly improve customer satisfaction and loyalty. Ibis had that in past which we missed this time.
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGood location near underground station
None
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewRooms, in general, are comfortable in any sense,
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI stayed at Ibis Wien Mariahilf and was very satisfied. The hotel has a truly strategic location: just a short walk from Westbahnhof train station and the shopping street Mariahilferstraße, making it easy to get around both on foot and by public transport. The rooms, although simple in style, are very clean, quiet, and equipped with everything you need for a comfortable stay. The staff was always friendly, helpful, and ready to provide useful tips about the city. Breakfast is varied and plentiful, with fresh products that give you a great start to the day. The value for money is excellent, especially considering the central location. I would definitely recommend this hotel to anyone visiting Vienna who is looking for a practical, welcoming, and reliable place to stay.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery, very friendly and helpful staff Clean and close to everything you would want to see in Wien
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBreakfast including coffee and pancakes.
Rooms and bathroom are a little bit tired but there was everything you need for a couple of days stay in Vienna.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGood property, comfortable room.
The elevator was shaking like crazy. We were scared.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe staff was incredibly welcoming and everything was just as expected. The location is great, and I warmly recommend this place to anyone looking for a pleasant experience.
The hairdryer was a bit weak, but that’s just a minor detail.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewPosition, price, services, car parking and more
Dear Guest, Thank you so much for your wonderful rating and for describing your experience as "Exceptional"! We are truly delighted to hear that you appreciated our convenient location, competitive pricing, quality of service, and the availability of car parking. Your kind words motivate our entire team to continue providing the highest level of hospitality. We’re so glad we could contribute to a memorable stay, and we would be honored to welcome you back again soon! Warm regards from Vienna Your Team ibis Wien Mariahilf
Dear Guest, Thank you so much for your wonderful rating and for describing your experience as "Exceptional"! We are truly delighted to hear that you appreciated our convenient location, competitive pricing, quality of service, and the avai… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation is great, clean rooms, good wi-fi, nice bar.
We stuck in the elevator, the staff was not quite ready to handle this situation. They didn't even ask if we're okay. They were handling the situation too casually.
Dear Guest, thank you very much for your positive rating and kind words about our location, cleanliness, Wi-Fi, and bar — we truly appreciate it! However, we’re very sorry to hear about your experience with the elevator and, most importantly, how the situation was handled by our team. Please accept our sincerest apologies. Your safety and comfort are our top priorities, and it is clear we fell short in this instance. We hope to have the opportunity to welcome you back and provide the seamless experience you deserve. Warm regards from Vienna Your Team ibis Wien Mariahilf
Dear Guest, thank you very much for your positive rating and kind words about our location, cleanliness, Wi-Fi, and bar — we truly appreciate it! However, we’re very sorry to hear about your experience with the elevator and, most importan… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe accessibility to the center of Vienna
The dark colors of the room
Dear guest, Thank you very much for your positive review and for taking the time to share your experience with us. We’re pleased to hear that you appreciated our central location and the ease of reaching Vienna’s city center. We’re sorry to hear that the dark colors of the room did not meet your personal preferences. We hope to welcome you back again soon! Warm regards from Vienna Your Team ibis Wien Mariahilf
Dear guest, Thank you very much for your positive review and for taking the time to share your experience with us. We’re pleased to hear that you appreciated our central location and the ease of reaching Vienna’s city center. We’re sorry … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery good location, near the underground, also shopping street Mariahilfestrasse is very close, many possibilities for foods and drinks or supermarkets. Hotel is OK for that price for Vienna, I stayed only one night and that was OK. We had no breakfast so I can't tell anything to this service. Staff for the check-in and check-out was prompt and helpful.
Dear Guest, Thank you very much for taking the time to share your feedback. We're pleased to hear that you appreciated our convenient location near the underground and the popular Mariahilfer Straße, as well as the nearby dining and shopping options. We’re also glad that you found our staff to be prompt and helpful during check-in and check-out. While you didn’t try our breakfast this time, we hope to welcome you again in the future so you can experience it as well. Thank you for choosing our hotel for your short stay in Vienna. Best regards from Vienna Your Team ibis Wien Mariahilf
Dear Guest, Thank you very much for taking the time to share your feedback. We're pleased to hear that you appreciated our convenient location near the underground and the popular Mariahilfer Straße, as well as the nearby dining and shoppi… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNo mini fridge No telephone to contact room service No iron Carpets are very dirty Receptionist are not friendly
Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. We regret that certain amenities such as a mini fridge, telephone, or iron were not available in your room. Please note that if you need to store items in a fridge, our reception team is happy to assist you. Additionally, irons are available at the front desk and can be borrowed for a small refundable deposit. We also sincerely apologize for the condition of the carpets. This does not reflect our usual standards. Regarding your experience with our reception staff, we are very sorry to hear that you did not feel welcomed. Providing friendly and helpful service is a top priority for us! Thank you again for your feedback. We hope you might consider giving us another chance in the future to provide you with a better experience. Kind regards from Vienna Your Team ibis Wien Mariahilf
Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. We regret that certain amenities such as a mini fridge, telephone, or iron were not available in your ro… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified review