The location is not the best. Although it is close to one of the ski lifts and funicular, it is set by this main road which makes the rooms to the front very exposed to the heavy traffic noise. Also, the internet WiFi signal is very poor throughout the facility, specially in the bedroom, so, if like me, you are using your holidays to make some work planning or just want to access your Netflix account to watch a movie than it is not ideal.

Good facilities! The spa area was very well setup, good fitness suite and the restaurant served really great food.

Stayed in August 2025

The shower over a very high bath

Really liked the spa facilities, excellent! Breakfast altough seemed a lot, because we dont eat pork or ham based products we could not have any meat in our omelettes or no sausages etc Room - we had major internet problems on the first two days but then it seemed sorted, i asked for a room with a walk in shower, my colleague had just died a week before from a fall, i have bursitis and was told i need to pay another 1000 pounds for another room, which i could not do. So because i did not indicate at the beginning there was nothing they were willing to do other than me pay a lot of more money to stay. this was very disappointing for sucha hotel. The bath is very high and hence i could not get into the bath to shower without my husbands help, which is really not acceptable at all. This was very disappointing.

Stayed in August 2025

Our room was with a "mountain view". It was located one floor up to the personal and delivery entrance, so in the morning 8-11 it was too loud- delivery cars and waste container collecting- couldn't sleep and got headache.

Pools and spa zone was amazing.

Stayed in August 2025

WiFi was unstable at times.

Excellent spa facilities and very modern charming restaurant area with a beautiful view of the mountains. Staff were very personable and enhanced the stay with their kindness and humour.

Stayed in August 2025

Old hotel rooms.

Really nice option for this amount of money! Perfect spa with extra zone 16+. Mountain views😍

Stayed in May 2025

No AC

Great value for breakfast, pool and sauna very nice as well. Kind and helpful staff

Stayed in July 2025

The room interiors are very old and run down with red carpets and beige furniture; the washroom were small; there were no frills in the room, there was no room service; the lunch option in Hotel was very limited.

The suite was large and comfortable. The spa is the highlight of the Hotel

Stayed in June 2025

Very plush, food was fantastic and the spa was amazing

Stayed in June 2025

The spa area was the best part of it. Plenty of options from sauna, gym, yoga and meditation room.

Stayed in May 2025

outdated and weirdly decorated rooms

spa, food, and friendly staff

Stayed in May 2025

The pool closed quite early at 20.00 would be better if it would close a little later

Breakfast was really tasty and the room was nice and clean

Stayed in May 2025

The staff was great, professional and courteous, the hotel has a homely feel with amazing food, highly recommended

Stayed in March 2025

Nice location, great facilities, friendly staff, and tasty food.

Stayed in May 2025

Nothing

Great service, kind and friendly staff, good facilities, delicious food, stunning views. Highly recommend this great hotel.

Stayed in May 2025

It felt a bit like "mass tourism" and most of the restaurant staff is unmotivated and has no clue about allergens. Little to no effort was made to accommodate a food intolerance.

Breakfast was great, sauna and gym were fabulous

Stayed in May 2025

Some sort of evening entertainment would have been nice even if it’s simply background music. The place is pretty much silent after 9 pm.

Great spa, tasty food, very friendly staff. It was our second time and I am sure we will be back again.

Stayed in May 2025

The breakfast was very nice, with wide range of options. The spa was huge and very well organized. The bar with the mountain view was stunning.

Stayed in April 2025

The part of the restaurant where half board was served was very hot and it was unbearable to have your dinner.

Stayed in March 2025

The restaurant: at 9 in the morning and in 20:00 in the evening you have to eat the rest without a big choice of dishes that you have at 8:00 and 19:00 the breakfast is served till 10:00 and the dinner till 21:30) The room: All night there was a pounding in the heating radiators The personal: I forgot the charger for my laptop in the room, called the hotel and waiting for their call back 2 days long. We did not put a tip on the bill in the restaurant, expecting to leave a tip when checking out of the hotel for the entire time. What was the surprise when at check-out in the bill for 1 dinner not my hand was written in the tip of 3 euros (to obviously round up the bill). It's such a small thing, but speaks about not very good

The hotel itself is huge, wonderful, has a very good location . The food is fresh. Spa-zone is really amazing . The room for 1 person is really big, the balcony is long with a lovely view. Massage in the beauty centre is fantastic

Stayed in April 2025

The spa area is amazing!

Stayed in January 2025

We loved everything and will definitely be back! The spa, the food, the staff, all amazing….thank you!

Stayed in March 2025

Nothing

The property is stunning,rooms beautiful,food delicious,staff so friendly,perfectly located for the ski lift,defo returning 👍

Stayed in March 2025

nothing

everything was amazing place

Stayed in February 2025

The only thing I didn't like about the hotel was the pillows. If they change the pillows we could have a much more comfortable sleep.

Stayed in February 2025