Dinner was inconsistent in quality. The first night was terrible, the second night was good, but not amazing. Kaprun is very boring at night

Nice facilities Comfortable rooms Great wellness center Lovely staff The free summer card was awesome Amazing value for money

Stayed in August 2025

Parking in the hotel was a bit costly.

Very nice dinner with the half-board package; different every day, creative and delicious. Lovely spa, quiet and big. Facilities are spacious. Rooms are comfortable, with all necessary details and beautiful decoration.

Stayed in July 2025

Pillows were to soft and no kettle in room

Lovely staff and nice accommodation

Stayed in August 2025

No free parking

Location

Stayed in July 2025

nothing

all perfect. good kichen.

Stayed in July 2025

Nothing

Very good location, parking place and indoor pool.

Stayed in May 2025

The food .. and the food hall was so crowded

Clean and friendly

Stayed in July 2025

No air conditioning

Good location. Spacious well presented rooms. Excellent staff

Stayed in July 2025

Stunnigs Vista

Stayed in July 2025

Parking is not cheap.

The hotel is in a great location, We booked a room with breakfast and an evening meal included. Parking is an extra and is in an underground car park. There were only a few spaces left when we arrived. The staff were great and very friendly ,especially at dinner service. Breakfast was really good, and we will return in the future.

Stayed in June 2025

Nothing

Friendly staff , very good food thanks for Mr.Amro , amazing location , excellent facilities

Stayed in June 2025

I liked everything

Like everything!!! Excellent staff super friendly, felt at home!!! Great facilities, very well connected with Public Transport. Amazing Breakfast and even more amazing Dinner. To top it ally super friendly staff!!!

Stayed in June 2025

Staff and location

Internet WIFI is too weak

Stayed in June 2025

Wellness area looks great.

Stayed in March 2025

The food was very tasty from breakfast to the dinner.. the staff easy communication and location.. the room very good..so many shops around

Everything was excellent the staff all from front desk to restaurant are well trained they are there for you when ever you need anything.. thank you very much had wonderful stay .. keep it up

Stayed in May 2025

Nothing

Location was good to enjoy surrounding areas. It was nice to have breakfast and dinner included in our stay which was what we chose. There was a good selection of food to choose from the buffet at both meal times and the dinner main was a selection from the menu which varied each day, all of our choices were delicious. Staff were friendly and helpful. There was parking onsite but for a fee, free parking was around the block. The pool facilities looked lovely but we didn’t have a chance to use them.

Stayed in May 2025

The water in the indoor spa pool was very cold.

Stayed in May 2025

Hardly anything comes to mind

All of it, room - spa - dining - bar - skiing..... It's also quite understandable why people come here during summertime. I'll try that too.

Stayed in February 2025

Staff were just ok. We did have any problems, maybe they were tired after the winter season but they were not very nice.

Hotel has a great location. Room we stayed in was nice, spacious and clean. Breakfast that hotel served is ok, nothing special. Dinners are much better and in my opinion very well prepared. You have a large variety of appetizers, salads and soups to choice and then you can choose the main course, which were amazing and very tasty. Location of the property can’t be better, easy access for ski bus or the lover tram station and it is in Kaprun city center. Garage parking is excellent, it is tight, we had a SUV and had no problems parking. Spa are pool area are excellent.

Stayed in April 2025

There were cockroaches in the room. The vegetarian alternatives at dinner were of quite poor quality.

The pool was great for the kids. The stafff was very friendly and helpful.

Stayed in April 2025

The bar in the hotel for after-dinner drinks was a really big disappointment. We stayed for 4 nights and every evening we waited very long and eventually had to go and ask the staff if we could order a drink, even then it took quite long before we could order and before we finally got what was ordered. There were only one or two staff members, which was really inadequate considering the number of guests at the bar every night we were there. The staff of the bar was also not very friendly. Even ordering drinks at the restaurant during dinner took a long time. We really didn't expect this to be a problem in a 4-star hotel.

The hotel is overall very nice and cosy very good location near the ski lift the pool and spa area was great, comfy, and clean food was amazing - especially the breakfast buffet

Stayed in April 2025

I loved everything, rooms are so comfortable and clean, location is just in the center of Kaprun, staff are amazing and super friendly. I will come again for sure

Stayed in April 2025

Well located, good food, good vegetarian options.

Stayed in February 2025

Nothing.

Very comfortable room. Lovely ambience. Good food.

Stayed in March 2025