Reviews of Holiday Inn Vienna City by IHG 4 stars
Margaretenstraße 53, 05. Margareten, 1050 Vienna, Austria
#104 of 397 hotels in Vienna
Guests' ChoiceReview score
Based on 694 hotel reviews
8.8Score breakdown
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Cleanliness
9.1
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Comfort
9.0
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Location
9.0
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Facilities
8.7
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Staff
9.4
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Value for money
8.6
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Free WiFi
8.9
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Reviewed: 21 August 2025
Stanimira
Bulgaria50 reviews10 helpful votes10“Excellent hotel!”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 3 nights
Everything was perfect!
We enjoyed our stay in Holiday Inn very much! A cozy, well designed hotel. We were welcomed very warmly upon our arrival after 10 pm by a young guy (I am sorry I did not remember his name) and he was very polite and hearty. He gave us a precious piece of advice about the pubs nearby. The room was big enough, very clean, very quiet and surprisingly cool when it was about 35 degrees outside even though we did not use the air conditioning. We highly appreciated their green policy regarding room cleaning! Plus fresh tap water from the Alps and morning coffee. It is very close to the city centre and all the major museums and sights to visit, we only walked on foot (about 20 minutes to the Opera). This is the place where we will stay next time when we go to Vienna :)
Stayed in August 2025
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Reviewed: 17 August 2025
Noam
Israel53 reviews9 helpful votes9.0“Great place, great location (off touristy center)”- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 3 nights
not strong water pressure, small TVs, sofa beds not very comfortable
Big room, clean, comfortable main bed, several types of pillows, very good breakfast, great location
Stayed in August 2025
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Reviewed: 14 August 2025
Ka
Poland2 reviews9.0“Nice and clean room and bathroom, very nice and helpful staff.”- • Leisure trip
- • Family with young children
- • Premium King Room - Attic
- • Stayed 1 night
I would appreciate to be informed in advance to use car park outside the hotel (located close to the hotel)
Stayed in August 2025
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Reviewed: 7 August 2025
Ela
Israel5 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
The location is not very central, most restaurants and cafes close early in the evening, so there aren't many options for going out at night. There's an electric kettle and tea/coffee in the room, but no milk pods, so we had to get our coffee outside. One of the beds had a somewhat lopsided mattress, not so comfortable.
The room was air conditioned and spacious, the staff was super friendly and helpful with recommendations for dining and what there is to see in the area. After check out we could put our luggage in storage and go rent a car. There is a short term parking bay right at the door, which makes for easy loading and unloading, very helpful.
Stayed in August 2025
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Reviewed: 3 August 2025
Debopam
Finland13 reviews9.0“A very nice and enjoybable stay!”- • Business trip
- • Family with young children
- • King Suite with Courtyard View and Sofa Bed
- • Stayed 5 nights
Air conditioning in room, no smart TVs
Nice location, good breakfast, great service
Stayed in August 2025
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Reviewed: 1 August 2025
Conor
Ireland16 reviews9.0“Great hotel to stay in with lovely staff”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Location was good, within walking distance to the centre. Breakfast was good
Stayed in July 2025
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Reviewed: 31 July 2025
Rocco
Spain4 reviews10“All the staff, especially Elisabeth, Scarlet and Robin at front reception, made my stay outstanding”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
Quiet position very close to the center of the city (by walk), very welcoming and nice staff that helped me with every details with kindness and a smile. My room booked online was close to the inner garden (beautiful and chilling space inside the hotel) very nice, but I was looking for something quieter, and they arrange me on a same category, a beautiful 7th-floor single cozy room with stunning view over the neighbourhood roofs. All the staff and especially Elisabeth, Scarlet and Robin at front reception, made my stay excellent with an outstanding hospitality. The breakfast was not included, but when I saw the delicious, fresh and quality food they were serving for just €17 (29-07-20025), I decided to have it every day since. That was a huge deal, compared with the prices you can find around the city (random bar Cappuccino + plain croissant = around €6). A huge deal if you consider the comfort and the excellent staff attending your stay and needs.
Stayed in July 2025
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Reviewed: 28 July 2025
Andrea
Switzerland45 reviews8.0“Very nice”- • Leisure trip
- • Solo traveller
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Clean and efficient
Stayed in June 2025
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Reviewed: 12 July 2025
Dale
France6 reviews9.0“I'd be happy to return.”- • Business trip
- • Solo traveller
- • Standard Queen Room - Backside
- • Stayed 5 nights
Work on changing locks on doors was loud. Airconditioning was not working when I arrived.
The staff was cheerful and helpful. Greatly appreciated.
Stayed in July 2025
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Reviewed: 8 July 2025
Morag
United Kingdom8 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Air-conditioning wasn't working but was given a discount and staff were great explaining from the start
Arrived early and staff were amazing, found me a room straight away. All staff were super friendly
Stayed in July 2025
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Reviewed: 8 July 2025
Brendan
United States1 review9.0“Perfect option close to the city center”- • Leisure trip
- • Solo traveller
- • Standard King Room Gardenwing
- • Stayed 5 nights
- • Submitted via mobile
Great air conditioning
Stayed in June 2025
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Reviewed: 5 July 2025
Andri
Cyprus1 review9.0Superb- • Leisure trip
- • Family with young children
- • Standard King Room with Garden View
- • Stayed 4 nights
- • Submitted via mobile
Nothing bad to say
The hotel was very clean and the staff was very friendly. Breakfast was very nice! I will definitely stay again in the future!
Stayed in July 2025
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Reviewed: 4 July 2025
Kalaivanan
Canada7 reviews9.0“Great stay and enjoyed the hotel.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
A bit away from the train station.
Good setup with wonderful breakfast. Great staff who were very helpful.
Stayed in July 2025
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Reviewed: 23 June 2025
Walter
United Kingdom12 reviews2 helpful votes9.0“When in Wien we will always stay at this Hotel.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 3 nights
This is just a personal pref. not to have carpet in the rooms. Slippers may be collected at reception.
we have stayed at this hotel before. The staff are really wonderful, helpful, happy to greet on arrival. A little info if one arrives by train.... the 13a bus from the Hauptbahnhof stops almost outside 3min walk. A visit to the Vienna woods is a must, ask the Lady in reception. check the Restaurant and Bar area, so trendy, love all the stripes.
Stayed in June 2025
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Reviewed: 16 June 2025
Peter
United Kingdom8 reviews8.0“Overall very good, rooms particularly well equipped.”- • Leisure trip
- • Group
- • Premium Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Limited choice of cooked items
Stayed in June 2025
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Reviewed: 15 June 2025
Dusica
Serbia16 reviews1 helpful vote9.0“Our expectations were met. Very good quality.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Garagge: very hard to get in and out, hard to navigate to the parking spot.
Good location. Good breakfast. Kind and helpful staff. Clean.
Stayed in June 2025
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Reviewed: 8 June 2025
Hideo
Japan26 reviews3 helpful votes9.0Superb- • Business trip
- • Group
- • Standard Queen Room
- • Stayed 4 nights
About 10 minutes walk to the subway station and 5 minutes to the bus stop. Close to the city center and very convenient with public transportation. Breakfast is very good.
Stayed in June 2025
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Reviewed: 4 June 2025
Leyla
Azerbaijan3 reviews8.0Very good- • Family with young children
- • Standard Queen Room
- • Stayed 5 nights
- • Submitted via mobile
Location is close to the old town and shopping area
Stayed in June 2025
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Reviewed: 31 May 2025
Derrick
Hong Kong4 reviews9.0“Will come again”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
Helpful and courteous front desk. Excellent location Easy check-in and check-out
Stayed in May 2025
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Reviewed: 26 May 2025
Okechukwu
Italy4 reviews1 helpful vote9.0“Awesome”- • Leisure trip
- • Family with young children
- • King Suite with Courtyard View and Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Great customer service.
Stayed in April 2025
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Reviewed: 21 May 2025
Anne
United Kingdom23 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted via mobile
Outside hotel.light shone in room at night.
Friendly staff Comfy bed Location Little extras e.g cake in lounge, tissues and fridge in room. Clean room Quiet area Lots of places to eat nearby
Stayed in May 2025
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Reviewed: 5 May 2025
Dejan
Serbia17 reviews8 helpful votes8.0“Nice city stay”- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted via mobile
Small 32' no smart TV, small bathroom
Cleanliness, great stuff, location, service
Stayed in May 2025
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Reviewed: 4 May 2025
Lolita
Israel14 reviews2 helpful votes9.0“Nice hotel in Vienna.”- • Leisure trip
- • Couple
- • Standard King Room Gardenwing
- • Stayed 3 nights
- • Submitted via mobile
All was great instead of one thing: the garden room with the windows to the garden is very nice, but in the evening people sitting and smoke there, close to the windows, so the room is full of the smell of cigarettes. Morning is also not so quite - the staff is cleaning the outside tables...near the windows. I understand, that's the necessary procedure and it's just OK. But a little noisy. :)
Very nice hotel, I'll say in good location. Very friendly and helpful staff. Big, silent, nice and clean garden room with all the facilities. Rich European breakfast, wide choice of dishes and drinks.
Stayed in May 2025
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Reviewed: 2 May 2025
Murenaite
Lithuania2 reviews1 helpful vote9.0“Amazing stay, would definitely come back”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 5 nights
- • Submitted via mobile
Thin walls, could hear everything
Very clean, perfect breakfast, good location
Stayed in April 2025
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