Reviews of Hotel Herzoghof 4 stars

I loved everything about this hotel! It was an amazing experience, starting with the friendly receptionist and culminating in a very comfortable stay. The location was perfect, with wonderful views!

Nothing

Very good breakfast

Location

Run down 🤬 Fourstar hotel unmanned after 19h00 Coffee machine supplied without coffee pods for 3 days

The location was excellent. It was opposite the Casino Baden and the beautiful Kurgarten. From there it was easy to get to the city center and the Thermal Baths in few minutes.

All is perfect, amazing personal

Our stay was relaxing, we received all the necessary information about parking and entrance in advance, breakfast was as promised, breakfast room in a beautiful room. The surroundings of the hotel met our expectations, too - everything at hand: the park, old town streets, restaurants, etc., and yet, the atmosphere was peaceful, not as hectic and exhausting as in cities.

Lovely rooms with a great view at the park - the breakfast room is especially beautiful!

Nothing

Location central

At 1-3am, the ducks quaking , people shouting at the park, could not sleep

Great location opposite the park and the casino and 2 minutes from the centre of town. A nice old style hotel.

Not a great breakfast. The orange juice appeared almost diluted a few days. And reception was unmanned after 7 pm. I have no idea what would have happened in an emergency e.g. a lost key. a hotel should really be manned 24 hours. Or if it's not, it should be highlighted on the website for worriers like me.

The rooms were very nice and comfortable. Our window was looking at the beautiful park. It is a great location, and the breakfast was very nice. The hotel has its own ambiance.

Everything was OK.

Nice location with a charming view over Kurpark and Casino. Rooms with balconies are especially recommended for this purpose. Old-fashioned in a nice way with rooms furnished in my favourite Poirot style :) Comfortable, clean, and spacious room. With rather big bathtub. The hotel has its own nice cafe and bar. Cute and cosy. It's a pity they close rather early in the evening. Oh, and they even have their own cinema! With the possibility of "private movie seance" booking.

There was a little coffee machine in the room but no electric kettle to make tea. The fridge in my room didn't work but I suppose it'll be fixed soon.

Location is ok

Hostel-like experience. No service at the hotel even during the stated working hours. No water in the room, no WiFi

Wonderful location, across the Casino and the Park where you could spend hours walking. Nice central location to also walk through the central town area. The staff were very helpful when we arrived a little late and a really wonderful breakfast. All in all, really worth the stay.

Rooms were great and spacious. The gentleman who greeted us when we arrived was really friendly and helpful. We didn't have breakfast but coffee and tea were available in the rooms. highly recommend

NA

Thisnis was may be my 8th or 9th stay. Parking is nearby and either discount Location is central In the reception 2 girls were very very helpful and kind.

It is functional I guess, and I like rooms with bathtubs.

So it is considered a four star hotel, but: 1. Receptionist doesn't speak any English. That is incredibly unexpected. How can a four star hotel in such a modern town as Baden, one of the biggest towns in Austria, not speak English? 2. Internet was broken, and the solution was just a simple apology with no compensation other than "it works in the lobby", but even that wasn't true the whole night. 3. There is no bottled water in the room and no decaffeinated coffee, and in general basic amenities for a four star hotel, like no minibar and a small TV, and not so extravagant decoration. Overall it is disappointing, but I didn't pay much on the Sunday night I stayed. Never pay more than 80 euros for this hotel. Choose a different one.