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Reviews of Hotel Herzblut - Joker card included in summer 4 stars

286 Bärenbachweg, 5753 Saalbach Hinterglemm, Austria

#71 of 95 hotels in Saalbach Hinterglemm

Guests' Choice

Review score

Based on 125 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.7

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 4 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Later hours for the sauna in the evening.

    Breakfast was amazing! Great location that is easy to walk. I think it was very reasonably priced.

    Stayed in September 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    You need to pay for parking.

    Good location, nice breakfast, comfy bed.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I personally prefer a firm bed and a firm pillow and there was a soft bed with one soft pillow.

    Great location. Loved that it included the joker card, which we used to take a ski lift and go hiking. The room was big and both of us could open our suitcases on those benches (many rooms have only one space). There was a shared balcony. The breakfast was quite good. There’s a sauna, which is always nice. Unfortunately we didn’t get around to use it. Ample parking (not free)

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    Overall it is good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    There no fridge, kettle or tea and coffee in the room.

    The room is big and breakfast is good.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    One of the staff was rude and pushing me away from breakfast area before 0730 (it was 0715, and I was only having a cup of coffee). The front desk already agreed my family can have breakfast few minutes earlier but somehow she did not get this message . Even though she apologised after I said it was already approved by receptionist, it just takes away the mood.

    Came for summer weekend. Free joker card is a plus. Everything is in walking distance. Nice view of mountain. Front desk very helpful. Sauna and gym is a plus!

    Stayed in August 2025

  • Reviewed: 9 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The cost for charging your car is almost prohibitive. We specifically looked for hotels with car charger and this is one of the reasons we chose this particular hotel. When we arrived we realized that the cost was 0.1 euro per minute for charging. The lady at the reception was very helpful and explained that it was a third-party charger (not the hotel’s), but still, we did not manage to charge our car during our stay there. Moreover, it takes some time to find the parking spots allocated to hotel guests.

    Clean room, but…

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee/tea making facilities in room

    Rooms were spacious, hotel clean, staff friendly and breakfast excellent

    Stayed in August 2025

  • Reviewed: 9 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Strangely, the hotel lobby smells of people smoking. Also strange is that the balcony connects all the rooms so that people can just walk around, there is little privacy in the room (unless you close the curtains)

    The hotel is in a lovely valley; the staff was very welcoming and friendly; the hotel has good gym; the breakfast was rather good albeit not spectacular.

    Stayed in July 2025

  • Reviewed: 17 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Value for money.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Great hotel on a great location.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    We never like when one of our kids needs to sleep on an extra bad (not the normal one). But this is how hotels on a budget operate.

    We came for biking in a bike park. Great location, spacious rooms, nice and friendly staff. Delicious breakfast.

    Stayed in June 2025

  • Reviewed: 6 April 2025

    9.0
    I use weelchair , and it is not many hotels in this region how fit so well for weelchair as this.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights

    I have nothing to complain about

    It was a perfect european breakfast .

    Stayed in March 2025

  • Reviewed: 13 March 2025

    8.0
    A good find of a hotel.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    My only criticism was the pillows on the bed could have done with replacing due to lack of filling and the shower gel was not replaced in the shower after running out despite removing the container to highlight this.

    It was well positioned , very clean , a good breakfast , large spacious bedroom , plenty of places to hang ski gear and the staff were super friendly and helpful especially Kiril.

    Stayed in March 2025

  • Reviewed: 27 December 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    paid parking

    Breakfast

    Stayed in December 2024

  • Reviewed: 2 September 2024

    8.0
    Good location with a cheap price.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited front office hours. No fridge in room. Wifi were slow, not usiable to stream a movie.

    It was very cheap. Joker card with attractions like outdoor swim pool and cabel cars included. Breakfast (very basic) was incl. in the price as well. Location was top and easy parking.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    8.0
    Gutes Preis/Leistungsverhältnis
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was average...nothing was missing but also nothing special

    The room was very large

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Too bad that there wasn't a fridge in the room. And the "laptop" sized safe is for small laptops. Mine didn't fit in.

    Nice location, close to a pool that's free to use. Friendly staff. Nice breakfast

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights

    A little kettle or fridge in the room, for a cold drink in the evening.

    Clean, nice location. Good breakfast, friendly staff.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    A good stay
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 3 nights

    The balcony is common for all the rooms on one side of the floor which is quite unpleasant. Daily room cleaning is much too early, sometimes wake you up at 9:00 am and very summary sometimes just arranging the blanket. The parking is possible if space is available even if paid.

    The rooms were big and clean. Breakfast was very good and a large selection for everything: fruits, vegetables, milk products, bread, indeed everything you can think about for breakfast.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Nice location, very kind stuff 😃👍

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    Super stay for those who does not need stable internet
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Internet connectivity was terrible. Basically unstable.

    The room was perfect. The breakfast was rich.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Better than I expected !

    Stayed in August 2024

  • Reviewed: 2 August 2024

    7.0
    Hotel is very clean they charge for the car park which shouldn’t happen and the male guy in the reception is not friendl
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff are unfriendly and they don’t smile to guests.

    Location and it was clean

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    Good hotel for the price
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 3 nights

    The breakfast was rather basic, not the top quality of ingredients. The hotel room lacked kettle or even a little fridge, which was really disappointing and we would expect from a 4star hotel to have such amenities included. Also the balcony is not private but shared with several other rooms on the floor, so we had other people's kids running in front of our windows. Really not sure why the balconies cannot be separated by some wall like in any other hotel. Also there weren't even any chairs or table on the balcony.

    The hotel has a great location, just a few minutes away from the cableways, which are free thanks to the joker card. You can also visit the pool across the street, again for free thanks for the joker card. The room was super spacious, with great views. The staff were really friendly and helpful!

    Stayed in July 2024

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The location is great. The rooms are big. There is parking in the hotel. The breakfast is great!

    Stayed in June 2024

Showing 1 – 25

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