Reviews of HEINhotel vienna airport 4 stars
Mannswörther Straße 94, 2320 Schwechat, Austria
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewBreakfast buffet was excellent. Had so many options.
We got the last parking space in the lot Because we arrived late. Fortunately they let us block the electric car charging space for the night.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClose to airport, free parking, comfortable bed, quiet, great breakfast
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI like the location, staff are friendly, helpful, professional. The hotel and room were clean. Breakfast is nice. I'll definitely stay again. Close proximity to train station, about 15-20 minutes.
The only thing I've noticed is when using the shower, water waste is not running off straight away, so it builds up and runs towards toilet and sink floor.
Dear Guest, thank you so much for your kind words and for taking the time to share your experience with us. We are very happy to hear that you enjoyed our convenient location, the cleanliness of the hotel, the quality of our breakfast, and especially the service provided by our friendly and professional staff. It means a lot to us that you plan to stay with us again — we truly appreciate your trust and loyalty! Thank you also for pointing out the issue with the shower drainage. We sincerely appreciate your feedback, and we will have our maintenance team look into this immediately to ensure everything is working properly for future stays. We look forward to welcoming you back soon! Best regards, the HEINhotel Team
Dear Guest, thank you so much for your kind words and for taking the time to share your experience with us. We are very happy to hear that you enjoyed our convenient location, the cleanliness of the hotel, the quality of our breakfast, and … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewSuper clean, amazing staff, very helpful and kind.
Dear Guest, thank you for your wonderful review! We are so happy to hear that you found everything super and that our staff made a positive impression with their helpfulness and friendliness. We truly appreciate your feedback and hope to welcome you back soon! Kind regards, the HEINhotel Team
Dear Guest, thank you for your wonderful review! We are so happy to hear that you found everything super and that our staff made a positive impression with their helpfulness and friendliness. We truly appreciate your feedback and hope to we… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClose to the ariport, studio has full kitchen
This family studio is in a separate building, not part of the main hotel, so you don't really have access to any of the hotel amenities. There is no dedicated parking — you can park by the hotel which is farther away or on the street, but street parking is not free. There is also no A/C in the studio (which was mentioned in the hotel description), which made it very hot at night during our stay. We would have appreciated knowing in advance that this unit is outside the main hotel. In addition, we experienced some ants in the property.
Dear guest, thank you for your feedback. We are sorry to hear that your experience did not fully meet your expectations. We would like to clarify a few points for future reference and for other guests. The Family Studio is indeed located in a separate building just a few steps from the main hotel, and this is clearly mentioned in the description on Booking.com. It is also stated there that the Family Studio does not have air conditioning. It is possible there was a mix-up with our in-house apartments, which are located within the main hotel building and do feature air conditioning. If there is ever any confusion or issue with your booking, please do not hesitate to contact us directly—we are always happy to help and clarify anything before or during your stay. Regarding the ants, we apologize for this and will make sure our cleaning and pest control team addresses the issue promptly. We appreciate your comments and hope to welcome you again under better circumstances. Warm regards, the HEINhotel Team
Dear guest, thank you for your feedback. We are sorry to hear that your experience did not fully meet your expectations. We would like to clarify a few points for future reference and for other guests. The Family Studio is indeed located in… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewThe breakfast buffet was excellent and highly recommended. It was a nice clean hotel close to the airport. Very quiet, it was exactly what we were looking for.
The only problem is it is pretty far from the train station, a 20 minute walk. When we went into the city the next day, it was a hike.
Dear guest, thank you for your positive review! We are glad you enjoyed the excellent breakfast buffet and found our hotel clean, quiet, and close to the airport. We appreciate your feedback about the distance from the train station. Next time, if the walk feels too long, we would be happy to arrange a taxi for you to make your trip into the city more comfortable. We hope to welcome you again soon! Warm regards, the HEINhotel Team
Dear guest, thank you for your positive review! We are glad you enjoyed the excellent breakfast buffet and found our hotel clean, quiet, and close to the airport. We appreciate your feedback about the distance from the train station. Next … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, smooth check-in, reserved a shuttle for airport through them and was very convenient and prompt
Nothing
Dear Guest, thank you for your kind review! We are glad you enjoyed the convenience, value for money, and our friendly staff. It is great to hear the check-in and airport shuttle went smoothly. We hope to welcome you again! Warm regards, the HEINhotel Team
Dear Guest, thank you for your kind review! We are glad you enjoyed the convenience, value for money, and our friendly staff. It is great to hear the check-in and airport shuttle went smoothly. We hope to welcome you again! Warm regards, th… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation to Vienna Airport
The apartment was extremely hot but the hotel it self not bad
Dear Guest, thank you for your feedback. We are pleased to hear that you appreciated our convenient location near Vienna Airport and that overall you found the hotel to be good. We would like to mention that our apartments are equipped with air conditioning for the comfort of our guests. We are sorry if this was not clear during your stay. We hope to have the chance to welcome you again on your next visit to Vienna! Kind regards, the HEINhotel Team
Dear Guest, thank you for your feedback. We are pleased to hear that you appreciated our convenient location near Vienna Airport and that overall you found the hotel to be good. We would like to mention that our apartments are equipped with… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewComfortable, good location, great staff
Dear Guest, thank you so much for your great review! We are delighted that you were fully satisfied with your stay. Your kind feedback is a great motivation for our entire team. We look forward to welcoming you back again soon! Kind regards, the HEINhotel Team
Dear Guest, thank you so much for your great review! We are delighted that you were fully satisfied with your stay. Your kind feedback is a great motivation for our entire team. We look forward to welcoming you back again soon! Kind regards… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewGreat location for Airport. Perfectly clean, modern room. Nice bar for drinks and snacks. Friendly staff.
everything was great.
Dear Guest, thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay and found everything clean, modern, and comfortable. It is especially great to know that this was already your second visit – we truly appreciate your loyalty and are very happy to welcome you back anytime. Looking forward to seeing you again on your next trip! Warm regards, the HEINhotel Team
Dear Guest, thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay and found everything clean, modern, and comfortable. It is especially great to know that this was already your second visit – we tr… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff. Room was clean and they provided a baby cot, free of charge.
Dear Guest, thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location near Vienna Airport, the friendliness of our team, and the cleanliness of your room. We are also glad that the complimentary baby cot made your stay more comfortable. It was our pleasure to host you, and we look forward to welcoming you and your family again soon! Warm greetings, the HEINhotel Team
Dear Guest, thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location near Vienna Airport, the friendliness of our team, and the cleanliness of your room. We are also glad that the complimen… Show more