Reviews of Haus Arnold by Châtel Reizen
Dorfstraße 118, 6450 Sölden, Austria
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Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewLocation was perfect, right in the heart of town and in between the two main gondolas. The room was comfy. The staff members at the property were very friendly and accommodating.
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Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 March 2024 · Stayed in March 2024
Verified reviewLocation was great, staff very friendly, building homely.
Slightly dated although still had plenty of charm.
Thank you for your feedback! We're glad to hear that you highly recommend the place for budget travelers and that you appreciated the great location, friendly staff, and homely atmosphere. While the building is slightly dated, it's great to know that it still had plenty of charm. We hope you had a wonderful stay and would love to welcome you again in the future!
Thank you for your feedback! We're glad to hear that you highly recommend the place for budget travelers and that you appreciated the great location, friendly staff, and homely atmosphere. While the building is slightly dated, it's … Show more
Reviewed: 24 March 2024 · Stayed in March 2024
Verified reviewThe hosts wear very kind and made an excellent breakfast, the bathroom was nice and the room was tidy
Thank you for your feedback! We're delighted to hear that you had a great experience with the kind hosts and enjoyed the excellent breakfast. It's also wonderful to know that you found the bathroom nice and the room tidy. We hope to welcome you again in the future!
Thank you for your feedback! We're delighted to hear that you had a great experience with the kind hosts and enjoyed the excellent breakfast. It's also wonderful to know that you found the bathroom nice and the room tidy. We hope to… Show more
Reviewed: 13 March 2024 · Stayed in February 2024
Verified reviewHaus Arnold by Châtel Reizen was great! The rooms were clean, it was in a great location, and the staff was very friendly and extremely helpful with answering any questions we had.
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience at Haus Arnold. It's fantastic that you found the rooms clean, the location excellent, and the staff friendly and helpful. We hope you had a fantastic stay and would love to welcome you again in the future!
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience at Haus Arnold. It's fantastic that you found the rooms clean, the location excellent, and the staff friendly and helpful. We hope you ha… Show more
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewThe hosts Mijntje and Jan-Pieter were super nice, we couldn’t have asked for better! The property was also very clean and the location was perfect. I can definitely recommend it and would stay again if I went back to Sölden.
Thank you so much for your kind words! We're thrilled to hear that our staff made your stay so enjoyable and that you appreciated their hospitality. It's great to know that the property was very clean and the location was perfect for you. We truly appreciate your recommendation and would love to welcome you back if you return to Sölden!
Thank you so much for your kind words! We're thrilled to hear that our staff made your stay so enjoyable and that you appreciated their hospitality. It's great to know that the property was very clean and the location was perfect fo… Show more
Reviewed: 24 February 2024 · Stayed in February 2024
Verified reviewPerfect location for a ski weekend in Sölden. Central to town + ski lifts, fantastic breakfast and the hosts are amazing. Would definitely come again !!
Pillows weren’t great, otherwise no complaints
Thank you for your great feedback! We're delighted to hear that you enjoyed the perfect location for a ski weekend in Sölden, with easy access to the town and ski lifts. It's also wonderful to know that you loved the fantastic breakfast and found the hosts amazing! We appreciate your note about the pillows and will take it into consideration. Other than that, we're glad everything met your expectations. We’d love to welcome you back again in the future!
Thank you for your great feedback! We're delighted to hear that you enjoyed the perfect location for a ski weekend in Sölden, with easy access to the town and ski lifts. It's also wonderful to know that you loved the fantastic break… Show more
Reviewed: 16 February 2024 · Stayed in February 2024
Verified reviewThe couple that host are an example of Dutch hospitality with thier enthusiasm and asked and unasked tips
At one point the bed that was taped together broke. Also the description if there is a balcony or not is tricky. Ours did not.
Thank you for your feedback! We're glad to hear that you enjoyed the Dutch hospitality and the enthusiasm of the hosts, along with their helpful tips. We apologize for the issue with the bed breaking and appreciate you bringing it to our attention. We also take note of your comment regarding the balcony description and will make sure the details are clearer in the future. We're grateful for your honesty and hope that, despite these issues, you had an enjoyable stay. We'd love to welcome you again in the future!
Thank you for your feedback! We're glad to hear that you enjoyed the Dutch hospitality and the enthusiasm of the hosts, along with their helpful tips. We apologize for the issue with the bed breaking and appreciate you bringing it to ou… Show more
Reviewed: 5 February 2024 · Stayed in February 2024
Verified reviewReviewed: 26 February 2023 · Stayed in February 2023
Verified reviewgreat location, very helpful staff and good breakfast. rooms were clean. would definitely stay here again 👍
Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the great location, the helpful staff, and the good breakfast, and that the rooms were clean. We truly appreciate your kind words and would be thrilled to welcome you back in the future!
Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the great location, the helpful staff, and the good breakfast, and that the rooms were clean. We truly appreciate your kind words and would be thrilled to wel… Show more
Reviewed: 20 February 2023 · Stayed in February 2023
Verified reviewStaff and breakfast were good and the location great
Our small double room was a small single with a double bed. You could not move around at all. This place felt like a youth hostel,full of groups of drunk people making lots of noise. It was very tired looking and everything well past it’s best. This was not a cheap place but certainly not worth the money.
Thank you for your feedback, you have booked a 'small double room', we describe this as best as possible with photos and description on the booking page. We are sorry to hear that you have experienced inconvenience from other (noisy) guests, according to our house rules it must be quiet in the house from 11 pm.
Thank you for your feedback, you have booked a 'small double room', we describe this as best as possible with photos and description on the booking page. We are sorry to hear that you have experienced inconvenience from other (nois… Show more
Reviewed: 11 January 2023 · Stayed in January 2023
Verified reviewThe haus is exactly in between the two cable cars and next to the inclined elevator. The staff is easy and welcoming, breakfast is not bad and has all the necessary.
The room, the bath and the structure in general are not the most brand new.
Thank you for your feedback, Simone! We’re glad to hear that you appreciated the location, being perfectly situated between the two cable cars and next to the inclined elevator. We’re also happy that you found the staff welcoming and the breakfast satisfactory with all the essentials. We understand that the room, the bath, and the overall structure are not the most modern, and we appreciate your honest comments. We’ll consider these points for future improvements to enhance the guest experience. We hope you had an enjoyable stay and would love to welcome you again in the future!
Thank you for your feedback, Simone! We’re glad to hear that you appreciated the location, being perfectly situated between the two cable cars and next to the inclined elevator. We’re also happy that you found the staff welcoming and the br… Show more
Reviewed: 3 January 2023 · Stayed in January 2023
Verified review