Reviews of Hotel Grüner Baum 4 stars
Sebastian-Hörl-Gasse 5, 5700 Zell am See, Austria

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewIt was rather noisy in the when the window were open from the restaurant below the room 146. All night the clatter and then some other works up the road in the morning would make it tough to sleep in.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation, Breakfast and parking is excellent!
Reception was a bit hot / cold, evening they said there was no milk or tea but then after asking to check came back with both...
Dear Guest, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed our central location, the breakfast, and the convenient parking facilities. At the same time, we are sorry to read about your mixed impression at the reception. Please rest assured that we will address this with our team to ensure a warmer and more consistent service experience in the future. We are glad that in the end we were able to provide you with both milk and tea, and we appreciate your understanding. We truly value your comments as they help us to improve, and we hope to welcome you back again soon for an even smoother stay. Kind regards, Your Grüner Baum Team
Dear Guest, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed our central location, the breakfast, and the convenient parking facilities. At the same time, we are sorry to read about your mix… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location, beautiful room, friendly staff, good breakfast!
Shame the elevator was not working and we had to carry our luggage up the stairs. Also, the room was warm even with the windy open and there was no air con.
Thank you very much for your kind feedback and for highlighting our central location, beautiful rooms, friendly team, and breakfast offer. We are delighted to hear you enjoyed your stay overall. We sincerely apologize for the inconvenience caused by the temporary elevator issue and the warm room conditions. Unfortunately, as our historic building does not have air conditioning, we understand that it can occasionally feel warmer in summer. We truly appreciate your understanding and your constructive comments, which help us improve. We would be very happy to welcome you back on a future visit to Zell am See. Kind regards, Your team at Hotel Grüner Baum
Thank you very much for your kind feedback and for highlighting our central location, beautiful rooms, friendly team, and breakfast offer. We are delighted to hear you enjoyed your stay overall. We sincerely apologize for the inconvenience… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewOur room was lovely and included a balcony with great view and super bathroom.
Staff could have been friendlier. Few smiles and pm staff offered little welcome.
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your room, the beautiful balcony view, and our bathroom facilities, as well as the breakfast selection. We are, however, sorry to learn that you did not feel as warmly welcomed by our team as we would wish. Friendliness and attentive service are core values for us, and we will address your comments with our staff to ensure every guest receives a genuinely warm and welcoming experience at all times. We hope to have the pleasure of welcoming you back to Hotel Grüner Baum in the future and to provide you with an even more enjoyable stay. Kind regards, Your Hotel Grüner Baum Team
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your room, the beautiful balcony view, and our bathroom facilities, as well as the breakfast selection. We are, however, sorry to learn that yo… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything, it was exceptional
Nothing, everything was perfect
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewNice room very clean Good breakfast Very close to old town
Thank you very much for your positive feedback and for taking the time to rate your stay with us. We are delighted to hear that you enjoyed the clean and comfortable room, as well as our breakfast offer. It’s also great to know that our central location near the old town contributed positively to your experience. We hope to welcome you back to Zell am See again soon! Kind regards, Your team at Hotel Grüner Baum
Thank you very much for your positive feedback and for taking the time to rate your stay with us. We are delighted to hear that you enjoyed the clean and comfortable room, as well as our breakfast offer. It’s also great to know that our ce… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThank you so much for your wonderful review and your kind words! We are delighted to hear that you enjoyed your stay with us and appreciated the combination of modern comfort and historic charm, as well as our central location and helpful team. It would be a pleasure to welcome you back to Hotel Grüner Baum on your next visit to Zell am See! Warm regards, Your Team at Hotel Grüner Baum
Thank you so much for your wonderful review and your kind words! We are delighted to hear that you enjoyed your stay with us and appreciated the combination of modern comfort and historic charm, as well as our central location and helpful … Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewQuality of suite. Staff very helpful 10/10
Nothing
Dear Peter, Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed the quality of your suite and that our staff made a positive impression on you. Warm regards, Your team at Hotel Grüner Baum
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewLocation Good size room, very clean Great check in Parking 17E
No Smart TV so no Netflix
Thank you very much for your great review and kind feedback! We’re delighted to hear that you enjoyed the location, the comfort of your room, and the smooth check-in process. Regarding the TV: It is indeed a Smart TV, but due to data protection regulations, streaming services like Netflix are unfortunately not enabled. We appreciate your understanding and thank you for pointing it out. We hope to welcome you back to Hotel Grüner Baum soon! Warm regards, Your team at Hotel Grüner Baum
Thank you very much for your great review and kind feedback! We’re delighted to hear that you enjoyed the location, the comfort of your room, and the smooth check-in process. Regarding the TV: It is indeed a Smart TV, but due to data prot… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewLocation in the centre of Zell, in the street with lots of restaurants and bars Room with balcony (i think all rooms have one), you can sit there in the evening and enjoy the view of mountains in the distance and busy street just below you (i visited in the summer, not sure if this would work during winter season :)
Nothing
Dear Michal, Thank you very much for your kind review! We're delighted to hear that you enjoyed our central location in the heart of Zell am See, surrounded by restaurants and lively summer atmosphere. It's great to know that you appreciated the balcony with its view of the mountains and the vibrant street below — a true summer highlight. And yes, you're right: most of our rooms do have balconies, and they offer a cozy retreat in every season, even in winter when the town transforms into a magical snowy landscape. We hope to welcome you back soon — whether in summer or winter! Warm regards, Your team from Hotel Grüner Baum
Dear Michal, Thank you very much for your kind review! We're delighted to hear that you enjoyed our central location in the heart of Zell am See, surrounded by restaurants and lively summer atmosphere. It's great to know that you … Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewVery central, breakfast excellent! Secure parking for our motorcycle!
No coffee in room.
Thank you very much for your wonderful review and for highlighting our central location, cleanliness, and especially our breakfast and staff – we truly appreciate your kind words! We're glad to hear that our secure parking was convenient for your motorcycle. Regarding your comment about coffee in the room – we understand this wish and would like to mention that we offer complimentary instant coffee and tea at the reception, available for you at any time. We hope to welcome you again soon in Zell am See! Team Grüner Baum
Thank you very much for your wonderful review and for highlighting our central location, cleanliness, and especially our breakfast and staff – we truly appreciate your kind words! We're glad to hear that our secure parking was convenie… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewNear the downtown
Room, space is very
Thank you for your feedback and for staying with us. We're happy to hear that you appreciated the parking and our central location. You booked a Superior Room with 23 m². If you prefer more space, we also offer other room categories: Our Junior Suites (36 m²) and Suite Comfort (42 m²) are available exclusively on our official website. Alternatively, our Living Suites (42 m²) can be booked through Booking.com. We’d be happy to assist you with selecting a more spacious option for your next visit and hope to welcome you back soon. Team Grüner Baum
Thank you for your feedback and for staying with us. We're happy to hear that you appreciated the parking and our central location. You booked a Superior Room with 23 m². If you prefer more space, we also offer other room categories: … Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe location was perfect, right in the city center.
Thank you so much for your excellent review! We’re thrilled to hear that you enjoyed our perfect location in the heart of the city center. It was a pleasure having you with us, and we would be delighted to welcome you back again soon! Team Grüner Baum
Thank you so much for your excellent review! We’re thrilled to hear that you enjoyed our perfect location in the heart of the city center. It was a pleasure having you with us, and we would be delighted to welcome you back again soon! Team… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewWhat a fantastic hotel. Easily one of the best I’ve stayed in. Superb location, clean, modern and a lovely room. The receptionist was so helpful too. Definitely recommended!
Dear Tim, Thank you so much for your wonderful review! We are delighted to hear that you had such a fantastic stay with us and that you enjoyed our central location, the modern and clean rooms, and especially our service. Your kind words about our receptionist truly mean a lot — we’ll make sure to pass them on to the team. It was a pleasure having you as our guest, and we would love to welcome you back again soon! Warm regards, Your team at Hotel Grüner Baum
Dear Tim, Thank you so much for your wonderful review! We are delighted to hear that you had such a fantastic stay with us and that you enjoyed our central location, the modern and clean rooms, and especially our service. Your kind words … Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewCentrally located
The price is too high compared to other hotels in the city and they don’t offer summer card which other hotels offered
Dear Sahil, Thank you very much for your feedback and for staying with us. We’re pleased to hear that you appreciated our central location. However, we regret to read that you found our pricing to be higher compared to other hotels in the area and that the inclusion of the summer card was missing. Please allow us to explain that our rates reflect the quality of service, the central location, and the amenities we offer, such as [insert unique offerings, e.g., complimentary breakfast, in-house spa, or room features]. While we currently do not include the summer card, we are constantly reviewing our offers and partnerships to enhance the guest experience and stay competitive. Your feedback is important to us and will certainly be taken into consideration in our future planning. We hope to welcome you again and have the opportunity to provide you with an even better experience. Warm regards, Karl Guest Relations / Hotel Grüner Baum
Dear Sahil, Thank you very much for your feedback and for staying with us. We’re pleased to hear that you appreciated our central location. However, we regret to read that you found our pricing to be higher compared to other hotels in the… Show more