Reviews of Hotel Goldener Greif 4 stars
Schulgasse 3/Hinterstadt, 6370 Kitzbühel, Austria

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Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLovely hotel and excellent staff
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and felt well cared for by our team. We would be very happy to welcome you back to Kitzbühel soon! Warm regards, Elena Feichtinger, Hotel Director
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and felt well cared for by our team. We would be very happy to welcome you back to Kitzbühel soon! Warm regards, Elena Feichtinger, Hotel Dire… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel in center of Kitzbuhel. Room was clean, staff were excellente.
Room was very tiny, but it was comfortable. I didn't like that there was no fridge it the room, and no electric kettle, but staff opened bar earlier so I can get my coffee. I also didn't like that room was on the side where bars are, so had trouble with geting to sleep.
Thank you very much for your kind review! We’re glad to hear that you found your room comfortable and that our team could make your stay enjoyable. You’re right – our rooms are cozy, and some of the historic charm of our building means certain modern features like a fridge are not standard. Upon request, we’re always happy to provide a kettle in the room and store your things in our fridge. We also appreciate your understanding regarding the room’s location near the bars; during the rare lively nights, it can be a bit noisy, but our team always tries to ensure a comfortable stay. We would be delighted to welcome you back to Kitzbühel! Warm regards, Elena Feichtinger, Hotel Director
Thank you very much for your kind review! We’re glad to hear that you found your room comfortable and that our team could make your stay enjoyable. You’re right – our rooms are cozy, and some of the historic charm of our building means cer… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery friendly team led by Elena.Nice breakfast offer and excellent location. I look forward to returning.
Aircon would be nice.The weather was very warm and I had to leave the window open at night.
Thank you so much for your kind review! It’s wonderful to hear that you enjoyed your stay – and I’m especially happy about your words for our team. You’re right, during the hot weeks in Kitzbühel, air conditioning would be a welcome extra. While our historic house doesn’t have it, we’re always happy to provide fans to make the rooms more comfortable. We’d love to welcome you back on your next trip to Kitzbühel! Warm regards, Elena Hotel Director
Thank you so much for your kind review! It’s wonderful to hear that you enjoyed your stay – and I’m especially happy about your words for our team. You’re right, during the hot weeks in Kitzbühel, air conditioning would be a welcome extra.… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located in the city center, so restaurants, shops, and other attractions are all within walking distance. The staff are friendly and always happy to help with any questions or requests. Our stay at the hotel was extremely positive, and we truly enjoyed the welcoming atmosphere. We will definitely be returning in the future.
Thank you so much for your wonderful review! We’re thrilled to hear that you felt so welcome and enjoyed your stay. Your kind words mean a lot to our team, and we look forward to having you with us again in the future! Warm regards, Elena Feichtinger, Hotel Director
Thank you so much for your wonderful review! We’re thrilled to hear that you felt so welcome and enjoyed your stay. Your kind words mean a lot to our team, and we look forward to having you with us again in the future! Warm regards, Elena … Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe hotel pre-dates tourism and symbolises Kitzbuhel’s historic importance as a city and former border trading post. That aside, a great room and a fabulous breakfast buffet. Friendly staff as well.
Thank you so much for your lovely review! It’s wonderful to hear that you felt the charm of our historic house – and that your room, the breakfast, and our team made your stay so enjoyable. We’d be very happy to welcome you back soon! Warm regards, Elena Feichtinger, Hotel Director
Thank you so much for your lovely review! It’s wonderful to hear that you felt the charm of our historic house – and that your room, the breakfast, and our team made your stay so enjoyable. We’d be very happy to welcome you back soon! War… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewStaff, location, rooms and breakfast were all excellent
I liked everything
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and all met your expectations. Your kind words are a great motivation for our entire team. We’d be thrilled to welcome you back again soon! Warm regards, Elena Feichtinger, Hotel Director
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and all met your expectations. Your kind words are a great motivation for our entire team. We’d be thrilled to welcome you back aga… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewAir conditioning would have helped, but they were kind enough to give us a small fan
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewI was holding my parking was reserved but it hadn't which led me to have to park elsewhere.
Dear Sir, thank you for your kind review. I am sorry to hear that you didn't get your parking slot. We had several parking slots available during your stay so I will definitely speak to my team as this had to be a big misunderstanding. Nevertheless, we hope that you enjoyed your stay with us and that we will be able to welcome you again soon. Kind regards, Elena Feichtinger, Hotel Director
Dear Sir, thank you for your kind review. I am sorry to hear that you didn't get your parking slot. We had several parking slots available during your stay so I will definitely speak to my team as this had to be a big misunderstanding.… Show more
Reviewed: 12 May 2025 · Stayed in February 2025
Verified reviewWent for a ski trip so I wanted something close to ski lifts and to be close to the centre. Beautiful hotel, nice and clean, staff very helpful, breakfast had a very good selection and the best was a beautiful Mountain View from the room. Definitely would come back
Reviewed: 10 April 2025 · Stayed in February 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewThe breakfast was excellent. A lot of choices, great food.
The rooms got a little hot, we had to sleep with the window open.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewPerfect service and facilities, close to slope and village. Will definitely be back.
Reviewed: 26 March 2025 · Stayed in January 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewPerfect location with a beautiful view ! Andrea was incredible!! From the time we walked into the hotel until we left, she was genuinely the nicest person I’ve ever met. All of the staff were amazing and so accommodating! Rooms are so unique with amazing views and such a close walk to the gondolas. Loved it!
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Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with us. We’re especially happy that Andrea made such a positive impression on you – she truly is a gem, and we’ll be sure to pass along your kind words to her. Our team strives to provide a welcoming and memorable experience, and it’s great to hear that you felt well taken care of. We would love to welcome you back for another stay in the future! Best regards, Elena Feichtinger, Hotel Director
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with us. We’re especially happy that Andrea made such a positive impression on you – she truly is a gem, and we’ll be sure to pass alon… Show more
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewTraditional Austrian style. Rooms were spacious and comfortably furnished.
There is no hotel restaurant but the hotel links to an excellent restaurant next door- there is a connecting door-!
Thank you for your kind review! We are happy to hear that you enjoyed your stay with us and hope to welcome you back in the future. Until then I am wishing you all the best. Kind regards, Elena Feichtinger, Hotel Director
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in February 2025
Verified reviewThe breakfast and staff were amazing
The room was not as advertised... Tiny TV, weird layout and very dated.
Thank you for sharing your feedback. We’re glad to hear you enjoyed the breakfast and the service from our staff. We truly value your comments about the room and sincerely apologize that it didn’t meet your expectations, we would have been happy to offer you a different room. Your opinion is important to us, and we hope to have the chance to welcome you again under better circumstances. Until then I am wishing you all the best. Kind regards, Elena Feichtinger, Hotel Director
Thank you for sharing your feedback. We’re glad to hear you enjoyed the breakfast and the service from our staff. We truly value your comments about the room and sincerely apologize that it didn’t meet your expectations, we would have been … Show more