nothing

Very good

Stayed in August 2025

I’ve never felt so cosy at the hotel. Warm atmosphere, we loved every detail of our stay. Spa zone, food, quality of everything is just outstanding! The building itself made with style and elegance. No doubts, worth to come again!

Stayed in August 2025

I was absolutely schocked with a baby cot…We paid extra for a cot and they prepared the cheapest regular fare for us!!! This type of a cot costs the same price if you buy a new one….horibble. I wouldn't expect this at a hotel like this. Even in cheaper types of accommodation we had better quality cot or at least we had it for free.

The breakfasts were excellent. Nice place, 5 min walk to the center. It was very clean, we have a small fridge, good equipment for preapering small brunch, with a 2,5 child I appreciate that.

Stayed in June 2025

Nothing

Everything was perfect .. very kind and helpful staff .. location is amazing and in very quiet area .. definitely I recommend it

Stayed in June 2025

SPA was missing wirhpool

New and modern hotel.

Stayed in February 2025

If you are the skier: ski room - narrow, 10 min. walk to closest ski lift, hotel ski bus - rather busy - we had to take taxi. Generally: no lamps for readind in the bed, too high temp. in the room.

New hotel, mountains view, friendly staff, dinners very tasty. SPA: HIGH LEVEL.

Stayed in February 2025

The ski shuttle service to and back was only to one location. Other ski lifts had to be reached by your own means. Half board dinner was rather basic, though the amount of food was good. Main dining area accommodated all guests (half board and not) Noise levels in the restaurant area sometimes were getting to high for the quiet meal.

Great SPA facilities and outside pool with indoor access. Calm atmosphere and modern room design. Great mountain views. Very good room tidiness.

Stayed in January 2025

Dinners, service and menu in a restaurant, need to make a booking for dinner while it’s actually empty and still takes two hours to have dinner Toilet door in our room wouldn’t properly close

It’s new, stylish, pool and saunas, wellness overall, parking, ski storage.

Stayed in January 2025

Restaurant staff were exeptional, especialy Filip. Great service

Stayed in January 2025

Wellness room setting was a bit uncomfortable, also mandatory nudism in the indoor saunas. In general the hotel felt very understaffed. Dinner was an unsuccessful try of fine dining.

Very elegant design , the view from the rooms was truly great and at very close distance to the ski lifts! Staff at the bar and restaurant worked their best to accommodate our needs.

Stayed in January 2025

The water in the pool was not warm enough. The fish for dinner was oversalted three times in a row. Salad bar for dinner, very poor, which is a shame, otherwise the dinners would be impeccable. The buffet for breakfast was much better. The staff was friendly but lacked the feeling that they cared about the guests. A steam sauna wouldn't hurt. wellness open only from 1:00 p.m.

Large room. Perfect equipment of the room itself. Cleaning, fast and honest. Nice exterior of the hotel. Quite good breakfast.

Stayed in December 2024

It is one of the best hotel experiences we've had.

We were a family of 4, and the apartment for our stay with breakfast included. Not only was it spacious and comfortable but what stood out was the little touches that made it a very relaxing stay. The staff couldn't be more helpful, the parking and facilities were excellent and the sauna a perfect touch. We even had to leave very early on the last morning, missing breakfast, and the hotel was more than happy to provide a packed breakfast for us for our journey.

Stayed in September 2024

Not a big minus, but worth mentioning. There is no bike storage room, so you need to leave your bikes in the garage next to your car. However it's locked and under video surveillance so it was ok.

The hotel is modern and lovely. Our room was really nice and big, with a large terrace. There is even a small kitchen in the room, with a fridge and Nespresso machine and capsules which was convenient. After a full day of biking, in the afternoon we relaxed at the pool and sauna. Breakfast was delicious with a variety of choice. Staff was very pleasant and helpful. We will definitely stay here again.

Stayed in September 2024

There was a dead mosquito on our bedstead and dead ant is our sheets. Breakfast could have better variety e.g. there was no baked muesli and there was just one juice available and you needed to make it by yourself by peeling orange and then using pressing machine. Driving to lower garage floor can be quite difficult and from marks on the wall it seemed some people struggled with it previously.

The hotel is really well designed and rooms are spacious and comfortable with everything you could need. It is really useful that you can park in the garage (esp. in winter). Dinner was delicious. Welness area is very nice with one outdoor sauna (swimsuit) and two indoor saunas (no swimsuit) and heated outdoor pool - alright for swimming if not full. There is also plenty of places to relax and enjoy tea/water.

Stayed in August 2024

Four nights in summer in modern hotel with nice interior design. Room Superior Doppelzimmer is a good choice for two adults and one child - kitchen corner, comfortable third bed, bath and shower, toilet separately. Our room had nice view. Good breakfast. Nice staff. Parking for free. Close to cableways. And JOKER card included.

Stayed in August 2024

Difficult to park in the garage with the bikes on, since there is no separate bike storage room. The bed was too soft. The restaurant offers only fine dining food. It opened at 8 o’clock p.m.

The view was fantastic, the room was clean and well equipped, the pool was heated. The breakfast was delicious.

Stayed in July 2024

Fantastic place, with beautiful view, nice breakfast.

Stayed in June 2024

Great staff and room

Stayed in July 2024

Some crazy things from my "better hotels experience": Actually NO heating. You come muddy from trail/hike with children and there is not even a heated ladder in bathroom or everythere in the whole hotel. When it rains 2 days in row the golden cuttlery doesnt work for you with your wet pants :) Not really children friendly - no place outside or inside for children. Confusing checkin - you make it online and then again offline there. You want to decide for a dinner at the hotel but its not possible when you didnt book it at Booking (even if it was not possible there while Booking charged fullprice for 2 y.o.child). And then the receptionist look at you like as you have never visited any hotel whatsoever. Iam sure they will fix it

Great location for biker (<10min to the main cablecars) Joker Card Nice wellness - outdoor heated swimming pool, one outside 2 inside saunas Parking inside/for bigger/higher cars outside for free Nice modern equiped

Stayed in July 2024

I made it clear to the receptionist that we had already paid through booking.com, but she couldn't find the payment and asked me to pay again. It took about two weeks to get the refund. Additionally, I believe that receptionist was not very friendly, possibly because German and English are not our first languages.… Definitely, she was nicer to other German-speaking couples.…

It was a fantastic place to stay. Our room/suite had everything you need, and even more - a sauna! Everything was impeccably clean, the spa was open until 10pm, and the breakfast was incredibly delicious!

Stayed in May 2024

There wasn’t smart TV, we can’t use youtube or netfilx

Everythimg was fine, clean, new. Breakfest good quality

Stayed in June 2024

A wonderful new hotel complex with wellness, excellent accessibility to the Zwölferkogelbahn cable car, and in addition, hotel guests are brought to this station by shuttle taxi, so maximum comfort. The excellent breakfast with a large selection is also worth mentioning.

Stayed in January 2024

Besides the temperature the area was fine.

It’s possible to make nice round trips.

Stayed in March 2024

The room was slightly small but otherwise cosy. This is ideal for a short term trip.

The location of the hotel was well placed, with great views of the surround alps/mountains. The room facilities were great, with lots of storage and a small balcony to relax on. The spa facilities were great, with two saunas and a indoor lounge area, great for relaxing after a day of skiing. The staff were friendly and the restaurant and breakfast were of high quality.

Stayed in February 2024