Reviews of Genusshotel Almrausch 4 stars
Wasserfallweg 7, 9546 Bad Kleinkirchheim, Austria

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewThe staff was great, efficient, friendly and attentive. The swimming pool, relaxation and sauna areas are great, as well as the massages. Good food and always something available to eat or drink, really nice. We got a card included in the price that allow you to visit for free a lot of attractions in the area, very nice and convenient.
I didn't like the room. I booked a suite but I had two connected rooms of which one was very small with a bathroom with dated shower box. Both rooms had bad and thin mattresses and very soft pillows with no alternatives. We had bad sleep. Also the room was on the first floor, right on top of the kitchen, so 6.30am the bacon smell was in the room.... I feel I was unlucky with the room, probably others are much better.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewVery good food in the restaurant for dinner and not so good for breakfast because baked eggs and omlets was every second day, and on the other days was sweet pankakes, bacon was burned too much. In our room there was no heated coil to dry socks after skiing day so that was not nice, bunk beds for kids was in tambour on the entry to the hotel room, so kids wasnt very happy. Outside pools and saunas excellent. So 8 out of 10.
Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the dinner and the outside pools and saunas. We also appreciate your comments about breakfast and will certainly take them into consideration to improve the variety of options. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better stay next time. Best regards, Team Almrausch
Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the dinner and the outside pools and saunas. We also appreciate your comments about breakfast and will certainly take them into consideration to improve the va… Show more
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewA lovely, friendly family run property. Really nice and helpful staff. Great food and nice touches like cake one afternoon by the lovely pool, we loved it!
It was quite warm for me in all the hotel
Thank you so much for your kind words. We are thrilled to hear you enjoyed the location, the food, and the friendly atmosphere. We're glad you liked the cake and the pool as well. We appreciate your feedback about the warmth, and we'll certainly look into ways to improve the comfort for our guests. We hope to welcome you back soon. Team Almrausch
Thank you so much for your kind words. We are thrilled to hear you enjoyed the location, the food, and the friendly atmosphere. We're glad you liked the cake and the pool as well. We appreciate your feedback about the warmth, and we'll cer… Show more
Reviewed: 1 November 2024 · Stayed in November 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewCost and welcoming with friendly staff. Amazing food and wellness experience. Good location for hiking, adventures and the lakes.
Thank you so much for your wonderful review. We’re delighted that you enjoyed our food and wellness experience, as well as the warm welcome from our friendly staff. It's great to hear that you appreciated our location for hiking and exploring the lakes. We look forward to welcoming you back soon.
Thank you so much for your wonderful review. We’re delighted that you enjoyed our food and wellness experience, as well as the warm welcome from our friendly staff. It's great to hear that you appreciated our location for hiking and explor… Show more
Reviewed: 24 March 2024 · Stayed in March 2024
Verified reviewReviewed: 10 March 2024 · Stayed in February 2024
Verified reviewBreakfast, spa center
Its a bit expensive but expected because of the period of the year of travel
Dear Mrs. Vedrana, Thank you for your positive feedback. We are glad to hear that you enjoyed our cute little hotel, great food, kind staff, and spa center. We appreciate your understanding regarding the pricing during peak travel periods. We hope to welcome you back in the future. Sincerely, Team Almrausch
Dear Mrs. Vedrana, Thank you for your positive feedback. We are glad to hear that you enjoyed our cute little hotel, great food, kind staff, and spa center. We appreciate your understanding regarding the pricing during peak travel periods… Show more
Reviewed: 4 March 2024 · Stayed in March 2024
Verified reviewReviewed: 3 March 2024 · Stayed in March 2024
Verified reviewGood location if there’s snow, just a small slide to the skilift, very friendly staff, excellent half board (really really good), nice saunas and swimming pool.
The room for 1 person is very old, bed is small, the hairdryer cannot be plugged in as there is no inlet (it was removed and covered up).
Dear Guest, Thank you for your review. We are pleased to hear that you found our hotel to be great value and perfect for a short stay and ski trip. We are glad you enjoyed the convenient location, friendly staff, excellent half board, and the saunas and swimming pool. We appreciate your feedback regarding the room for one person and the issues with the bed size and hairdryer. We will address these concerns to improve our guests' experience. Thank you for staying with us, and we hope to welcome you back in the future. Sincerely, Team Almrausch
Dear Guest, Thank you for your review. We are pleased to hear that you found our hotel to be great value and perfect for a short stay and ski trip. We are glad you enjoyed the convenient location, friendly staff, excellent half board, and… Show more
Reviewed: 23 February 2024 · Stayed in February 2024
Verified reviewWe had the most wonderful time! The food was amazing, the room was nice and clean, staff was extremely friendly, the pool and sauna were also great. The hotel is near all the main ski lifts. Would highly recommend it to anyone visiting Bad Kleinkirchheim.
Dear Mr. Vojislav, Thank you for your fantastic review. We are thrilled to hear that you had a wonderful time at our hotel and enjoyed the amazing food, clean room, friendly staff, and great pool and sauna facilities. It's great to know that our location near the main ski lifts was convenient for you. We appreciate your recommendation and look forward to welcoming you back in the future. Sincerely, Lukas Holzhauser, MA
Dear Mr. Vojislav, Thank you for your fantastic review. We are thrilled to hear that you had a wonderful time at our hotel and enjoyed the amazing food, clean room, friendly staff, and great pool and sauna facilities. It's great to know t… Show more
Reviewed: 10 January 2024 · Stayed in January 2024
Verified reviewCozy small hotel. Food is great and staff is very professional. Good location if you ski.
N/A
Dear Radoslav, Thank you for your kind review! We're glad to hear that you found our hotel cozy and enjoyed the great food. Our staff works hard to provide a professional service, and we're pleased that you appreciated it. We hope you had a fantastic time skiing and look forward to welcoming you back in the future! Sincerely, Lukas Holzhauser, MA
Dear Radoslav, Thank you for your kind review! We're glad to hear that you found our hotel cozy and enjoyed the great food. Our staff works hard to provide a professional service, and we're pleased that you appreciated it. We hope you had … Show more
Reviewed: 10 January 2024 · Stayed in January 2024
Verified reviewStuff, Spa, Breakfast, Dinner and position in ski area are great! Stuff is excellent. Everybody are so kind, they know how to do the job; from cleaner lady to waitress... Also, food is great. A lot kind of food during the breakfast and dinner. TOP!
Dear Robert, Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay with us. It's great to know that you found our staff, spa, breakfast, dinner, and location on the ski slope to be excellent. We take pride in providing top-notch service and delicious food, and we're glad that you appreciated it. We hope to welcome you back for another wonderful stay! Sincerely, Lukas Holzhauser, MA
Dear Robert, Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay with us. It's great to know that you found our staff, spa, breakfast, dinner, and location on the ski slope to be excellent. We take prid… Show more
Reviewed: 2 January 2024 · Stayed in January 2024
Verified reviewReviewed: 31 December 2023 · Stayed in December 2023
Verified reviewFood is fabulous!
Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fabulous food. We hope to welcome you back soon! Sincerely, Team Almrausch
Reviewed: 1 September 2023 · Stayed in August 2023
Verified reviewReviewed: 30 August 2023 · Stayed in August 2023
Verified reviewFantastic hotel in a great location and all the staff were excellent.
Fridge in room wasent on.
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and appreciated the lovely views. We hope to welcome you back for another fantastic stay in the future! Team Almrausch
Reviewed: 23 April 2023 · Stayed in March 2023
Verified reviewFriendly staff, comfortable bed, excellent cuisine. I got a better room than I ordered. The wellness and pool were perfect. Older, but excellently maintained hotel in a quiet location.
Very economical heating, I dry my gloves in the ski room.
Reviewed: 23 March 2023 · Stayed in March 2023
Verified reviewReviewed: 19 March 2023 · Stayed in March 2023
Verified reviewReviewed: 8 March 2023 · Stayed in March 2023
Verified reviewThe personel is trying real hard to please to guests. The hotel is very lovely, the spa with saunas and a pool is superb. The location right next to a ski lift and a ski slope is great, with just a few steps away. The food in hotel is great and a special free soup which you get in a mountain hut on the skiing area (as a hotel guest) is a great bonus.
At the time the personel was overloaded. If the spa with saunas and a pool would be opened until 22h(not just 19h), we would rate it 10+.
Dear Mr Luka, Thank you for your feedback- It's great to hear that you found the staff to be very friendly and accommodating. We hope to see you again very soon. Sincerely, Team Almrausch