Reviews of Gästehaus Haffner
Schmittenstraße 29, 5700 Zell am See, Austria

Loading
Guests also reviewed these properties:
Kriopigi, Greece
Arrowtown, New Zealand
Ellmau, Austria
Zermatt, Switzerland
Batu, Indonesia
Vaykʼ, Armenia
Tel Aviv, Israel
Giardini Naxos, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location is in good place (near by cityXpress) and walkable distance from lake and train/bus station. The room is comfy and cozy. The stay has lift facility. The receptionist also so professional. The host provides guest ticket. With that we can enjoy free rides in public transport and easily access tourist attractions by public transport.
Dear Rajini, thank you so much for your excellent marks and kind words. We would be very glad to welcome you again. Sunny regards from Zell am See Family Haffner and team
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWe had a room with a balcony and a great view over the city. Even though the bathroom was shared, it was clean and nice, absolutely no issue.
Dear Artürs, thank you very much for your great marks and kind words. We would be very happy to welcome you again in our guesthouse. Sunny regards from Zell am See Family Haffner and team
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewvery good and modern, good location, well equipped.
our suite was on the east-side; which meant a lot of sun and bright light in the early morning - and the curtains weren’t enough to make it dark.
Dear Jurgen, thank you very much for your good marks and friendly words. Hope to welcome you again. Best regards from Zell am See Family Haffner and team
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewClean, organized and great hospitality
Nothing
Hi, thank you so much for your excellent marks and friendly words. Hope to welcome you again. Sunny regards from Zell am See Family Haffner and team
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewI received a very organised personal letter before checking in, which showed me everything I need to know. The accommodation is clean throughout, in a perfect location, with a nice view from the balcony, in a quiet setting.
To be honest, nothing!
Dear Maki, thank you so much for your excellent marks and kind words. Hope to welcome you again. Sunny regards Family Haffner and team
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewExcellent location, several minutes from centre. Room was perfectly clean and ready for us on our arrival. Great value for money. We appreciated remimder for online.check-in and printed guest pass for transport.
---
Dear Andrea, thank you so much for your very good marks and kind words. Hope to welcome you again. Best regards Family Haffner and team
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewAbout 15 mins walk from the Zell station. Check in easy. Balcony rooms offer great view.
Not much.
Dear Mayank, thank you very much for your good marks and friendly words. Hope to welcome you again. Best regards Family Haffner and team
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewVery modern hotel with nice rooms. Family and staff were very friendly. Plenty of parking space.
Not all bedrooms have showers and toilets so you have to share. But they are very clean
Dear Mrs Sherwood, thank you very much for your excellent marks and friendly words. You're right, we have got different room categories. Some of them are with shared bathroom and shared toilet. The comfort rooms and apartments have private bathroom and toilet. We would be very happy to welcome you again. Kind regards from Zell am See Family Haffner and team
Dear Mrs Sherwood, thank you very much for your excellent marks and friendly words. You're right, we have got different room categories. Some of them are with shared bathroom and shared toilet. The comfort rooms and apartments have priv… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewThe room and staff were really nice
It is located a bit on a hill so it was a bit hard to get there with our big suitcases (15min walk from train station)
Dear Zier, thank you very much for your good marks and friendly words. We would be very happy to welcome you again in Zell am See. From the railway station you also can take the public bus to our guesthouse. The station Stadt Wien is only a few metres away (free of charge with the Guest Mobility Ticket), so it's easier with the bags. We would be very happy to welcome your again in Zell am See. Best regards Family Haffner and team
Dear Zier, thank you very much for your good marks and friendly words. We would be very happy to welcome you again in Zell am See. From the railway station you also can take the public bus to our guesthouse. The station Stadt Wien is only a… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe property was very clean and well appointed, close to the lake and all amenities. Full information provided about the area and discounts available for the major attractions
Nothing
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGreat location in the center of Zell am See, ample free private parking, balcony view of mountains was wonderful. Comfortable beds, good night sleep, breakfast available to order if required. Snacks and drinks available at the guesthouse if needed. Owners very friendly and spoke good English. Would definitely return.
Nothing
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewGreat location. Short walk to the lake shore. Balcony with nice view. Our room was with a shared bathroom. The shower and toilet rooms were separate. No problem accessing them. Very clean. Friendly and efficient staff.
Dear Rafael, thank you very much for your very good marks and friendly words. We would be very happy to welcome you again in our guesthouse. Sunny regards from Zell am See Family Haffner and team
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewIt was the whole apartment including a full kitchen, everything was decent.
Its more about zell am see that was not my favourite as it was a touristic.
Dear Gerami, thank you very much for your marks and your evaluation. We are very sorry, that you don't like Zell am See, but we would be very happy to welcome you in a lower season. Best regards Family Haffner and team
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewBeautiful house, room, balcony, view. Quiet, clean.
Thank you very much for your very good marks and friendly words. We would be very happy to welcome you again in our guesthouse. Best regards Family Haffner and team
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewDedicated and nice family operated Gasthaus. Comfortable and feel like home. They upgraded my room to double room which is comfortable to stay. Will come back again.
Nothing
Dear Pei Peis, thank you so much for your excellent marks and friendly words. Hope to welcome you again. Sunny regards from Zell am See Family Haffner and team
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewStaff were excellent, very generous and accommodating. Small room but great to have a balcony even though not really a scenic view was lovely to sit out there. They have thought of everything with honour system for common area use and some goods you can buy including a great coffee machine. We found being able to use washer and dryer in common area for much smaller fee than laundromat very helpful.
Nothing, for what it was, great.
Dear Suzanne, thank you very much for your very good marks and friendly words. Hope to welcome you again. Best regards Family Haffner and team
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGreat location, friendly staff. Parking is a bonus
Washing machines / dryer didn’t work properly. Room itself was great.
Dear Jacob, thank you very much for your good marks and friendly words. We are sorry, that you had problems with the wasching machine/ dryer. We cannot find a problem with them. We would be very happy to welcome you again. Best regards Family Haffner and team
Dear Jacob, thank you very much for your good marks and friendly words. We are sorry, that you had problems with the wasching machine/ dryer. We cannot find a problem with them. We would be very happy to welcome you again. Best regards … Show more