Reviews of Sporthotel Daniel 4 stars
Centerweg 4, 6561 Ischgl, Austria
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Reviewed: 19 April 2025 · Stayed in March 2025
Verified reviewLocation
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Dear Raymond, thank you very much for your positive review. We hope that you enjoyed your stay and would be happy to welcome you again in one of our houses. Kind regards from Osnabrück, your Kopfüber Sportreisen team
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewStaff were very friendly and helpful. Hotel is in perfect location to all 3 lifts. Beds and room very comfortable and breakfast basic but lovely. We would stay again.
Nothing.
Dear Anthea, thank you very much for your positive review. We hope that you enjoyed your stay and would be happy to welcome you again in one of our houses. Kind regards from Osnabrück, your Kopfüber Sportreisen team
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThe location The spa The ability to shower after checkout before leaving.
One day they didn’t make up the room. Also after we spoke with them, they didn’t do anything.
Dear Ido, thank you for your review. We will pass on your feedback on to the relevant colleagues. We hope that you enjoyed your stay and would be happy to welcome you again in one of our houses. Kind regards from Osnabrück, your Kopfüber Sportreisen team
Dear Ido, thank you for your review. We will pass on your feedback on to the relevant colleagues. We hope that you enjoyed your stay and would be happy to welcome you again in one of our houses. Kind regards from Osnabrück, your Kopfüber Sp… Show more
Reviewed: 18 March 2025 · Stayed in February 2025
Verified reviewGod frukost og god beliggenhet
Dear Kjell Johnny, thank you very much for your feedback. We hope that you enjoyed your stay and would be happy to welcome you again in one of our houses. Kind regards from Osnabrück, your Kopfüber Sportreisen team
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewBreakfast had everything that we needed 🤗
Sauna area was very nice but we were missing soup in the shower 🤔
Dear Ake, thank you very much for your feedback. We hope that you enjoyed your stay and would be happy to welcome you again in one of our houses. Kind regards from Osnabrück, your Kopfüber Sportreisen team
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewTerrible experience. Simple hotel, booked on Booking.com (2 double rooms for 2 people), only to discover at check-out that one of the double rooms was considered for single use, and we were charged an additional €240. There was no indication of this on Booking.com. A real scam. Managed by a German call center (Kopfueber) with no regard for customers.
Misleading pricing policy and unfriendly reception staff
Dear Vincenzo, thank you for your feedback, but we would like to clarify your situation. As you mentioned, you booked two rooms for two people in total (one person per room). When you book a room for only one person, a discount is applied. We have simply charged the difference at the hotel for the two additional guests. Furthermore, we would like to emphasize that we are not a call center; we are a tour operator and are genuinely committed to the well-being of our guests. If you have any further questions, you are welcome to contact us directly, as our colleagues at the hotel have already mentioned. Kind regards, Your Kopfüber Sportreisen Team
Dear Vincenzo, thank you for your feedback, but we would like to clarify your situation. As you mentioned, you booked two rooms for two people in total (one person per room). When you book a room for only one person, a discount is applied. … Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewThe employees from the hotel Danielle are perfect. They are very friendly and trying to make the best out of your stay. We could really recommend the hotel. It’s clean. The beds are good and again the staff is excellent.
The sleeping couch is not really a third bed, we slept with 2 but we booked a 3persoon room but this couch is too hard to sleep on. The biggest problem of this hotel is the booking process. There is not owned by a normal Austrian family but by a German company in between that will annoy you from the moment you make a booking we got around 10 emails from them that another percentage had to be paid or that we had to use the system to put all our details in. And before arrival again in another system or check in details that they already had it’s very annoying and not customer friendly. It’s an old-fashioned travel company that refuses to adapt to the new online customer. But besides the stalking emails, the hotel is great!
Dear Jar73, thank you for your feedback! Regarding the booking process, we have to collect this data for the vistor‘s tax via our online system, which also makes your check-in on site a lot faster and easier. We are sorry that you felt annoyed by our messages, but we just want to give you all the important information that you might need. We hope to welcome you as a guest again! Kind regards, your Kopfüber Sportreisen Team.
Dear Jar73, thank you for your feedback! Regarding the booking process, we have to collect this data for the vistor‘s tax via our online system, which also makes your check-in on site a lot faster and easier. We are sorry that you felt anno… Show more
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewBig room, great breakfast and friendly staff
Spa wasn’t working for the first 2 days
Hello Chris, thank you very much for your positive review. We appreciate your feedback and would be happy to welcome you again. Best regards from Osnabrück your Kopfüber Sportreisen team
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewPlenty of room in apartment. Sauna and steamroom. Free parking. Location
Could add a fridge in room
Dear Troy, Thank you for your comment! We appreciate your feedback and are happy that you were happy with our house. Kind regards Your Kopfüber Sportreisen team
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewGreat location, very nice apartment for a family, with kitchen and all appliances
Dear Danil, Thank you for your comment! We appreciate your feedback and are happy that you were happy with our house. Kind regards Your Kopfüber Sportreisen team
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewwonderful staff
Hello Zydrunas, thank you for your positive review. We are very pleased about the feedback and are glad that you liked it so much. Best regards your Kopfüber Sportreisen team
Reviewed: 25 June 2024 · Stayed in April 2024
Verified reviewReviewed: 26 April 2024 · Stayed in April 2024
Verified reviewLocation was good, price was good
No soap! They gave us soap once for 7 nights, we asked for more - they said no. Breakfast was basic- no omelettes, nothing spacial, now pancakes or any other treat. Only soft boils eggs and pe made scrambled eggs. No bacon or any other warm dish.
Dear ODED, Thank you for taking the time to rate us. At Kopfüber Sportreisen we always try to offer good service. We would like to know more details so that we can check the situation and do better on your next visit. Please send us your contact details directly with reference to this review. Kind regards Your Kopfüber Sportreisen team
Dear ODED, Thank you for taking the time to rate us. At Kopfüber Sportreisen we always try to offer good service. We would like to know more details so that we can check the situation and do better on your next visit. Please send us your co… Show more
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewReviewed: 27 March 2024 · Stayed in March 2024
Verified reviewReviewed: 24 March 2024 · Stayed in March 2024
Verified reviewClean & spacious
Parking limited available and at extra costs
Dear Tom, Thank you for taking the time to leave us a review. We are pleased that we were able to make you happy with the accommodation. Kind regards Your Kopfüber Sportreisen team
Reviewed: 13 March 2024 · Stayed in March 2024
Verified reviewGood location, super breakfast and very relaxing sauna and wellness area
Nothing but it would be good to have a kettle in the room
Dear Iain, thank you for your comment. We appreciate your positive feedback. We will pass on your comment regarding the kettle. Kind regards Your Kopfüber Sportreisen Team
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewReviewed: 10 March 2024 · Stayed in February 2024
Verified reviewHuge modern 2 bed apartment, close ro town centre, short walk to main town ski lift and dorftunnel to the other two ski lifts. Good value for the size of the apartment and location. Central town location but nice and quiet in the evenings. Will 100% book there again
Nothing
Dear Johan, Thank you for taking the time to leave us a review. We are pleased that you are happy with your stay with us. Kind regards Your Kopfüber Sportreisen team
Reviewed: 8 March 2024 · Stayed in February 2024
Verified reviewLocation, cleaniness.
Rooms are way smaller and less comfortable than advertised on Booking. According to the reception staff, the pictures for advertising are "examples" and hence are not representative for all rooms. However - conveniently - only the renovated rooms are photographed. We were placed in an "old wing" room which looked different to the pictures.
Hello Miruna, Thank you for the feedback. We apologize that your room did not meet your expectations. We would just like to point out that we have also published the rooms in a different design on Booking.com Kind regards Your Kopfüber Sportreisen team
Hello Miruna, Thank you for the feedback. We apologize that your room did not meet your expectations. We would just like to point out that we have also published the rooms in a different design on Booking.com Kind regards Your Kopfüber Spor… Show more
Reviewed: 6 March 2024 · Stayed in December 2023
Verified review