location excellent

Stayed in February 2025

Spa can be noisy. Lounge not very cosy. Room lighting rather harsh. Needs bedside lights. Tea and coffee would be appreciated.

Staff were outstanding from reception to waiting staff and even the cleaners. Also great to have ski guide on hand.

Stayed in February 2025

Alternative meal menus offer good choice but the quality needs improving here especially as one does not always want the main set menu options. The hotel has a lot of teenage guests who neither want the child menu or the "fancy" main menu - but they do want a decent burger and / or spaghetti! Meanwhile the main menu starters show evidence of cost cutting.

Hotel Strass is right next to the main Penkenbahn access gondola and hence all the free ski buses. Also close to all the support activities, including the ski shops, bars, cafes and restaurants etc. Hotel itself is a long established large multi-building 4 star with all the "extra" facilities. Food overall is pretty good but other 4 star hotels in Mayrhofen are competitive in this respect.

Stayed in April 2024

The bed is not comfortable, and they didn't replace our towels. Location is the best if you are a beginner and take lessons in the Penken but the other sites are better(not crowded and the snow is better) and you need to walk to the train. Small pieces of stuff are missing(hair dryer, shampoo, also the towel dryer was not working) and the room is really hot(the controller was not working well).

The staff is really nice and the restaurant is a real luxury with 4 dishes at night and an awesome breakfast and excellent waiters. The spa is one of the BEST I have ever been (you have more than you need there) and fully equipped! The location is the best if you are a beginner and take lessons in the Penken. For night lives is for sure the best location to be. The balcony has an amazing view!

Stayed in March 2024

At booking. Com it says 24/7 reception which is definitely not true. Rang door bell and called phone no at 4 am (we arrived early and wanted to book an additional night) but got a quite rude reply of coming back at 7am.

Pleasant, polite and nice staff

Stayed in March 2024

We thought that our room was very comfortable, renovated recently, and the bathroom was very good with nice facilities. My only comment is that it didn’t feel particularly ‘cozy’ in the room, but that is a very minor point and as we were skiing during the day it certainly didn’t detract from our stay.

The location of the Strass Sport & Spa Hotel is excellent - in the middle of Mayrhofen and very close to the Penkenbahn lift, which made the start and end of the ski day very easy (particularly with children). We enjoyed the spa facilities and the swimming pool is a good size. We had a half-board package, and the breakfast and evening meals were both very good with a range of choices (including child-friendly options). The staff were excellent - very friendly and helpful. I would certainly recommend this hotel to those looking to visit Mayrhofen.

Stayed in February 2024

Room price a bit steep, but understandable. Ice Bar, attached to the Hotel, to be avoided unless you enjoy excessive and clumsy behaviour - every night.

Good choice. Room well kept and very comfortable. Breakfast Staff a bit keen to clear plates & cutlery away if you went to the buffet. Cleanliness very high. Overall a good start and end to the day.

Stayed in January 2024

Clean, modern, good amount of ‚extras‘ (spa, terrace, pool, etc), good restaurant

Stayed in October 2023

Food within the half board was not great. The price is a little high but I’m guessing that’s mostly for the location. The lockers were on a daily charge but were not heated. The bed wasn’t very comfortable as there was a strange plastic layer under the sheets. The bed sheets were folded each day but never changed. Parts of the hotel are a bit dated.

Location was superb, the newly refurbed room was great. Staff were really friendly and knowledgeable. Shower in the room was brilliant. Good discount on the rental shop next door.

Stayed in March 2024

A very well located hotel in the city center of Mayrhofen, close to a gondol lift. This makes the location very advantages for guests willing to get easily up to the skiing or hiking areas. Good breakfasts and dinners, a more than satisfying SAP area with a number of saunas and swimming pools. The hotel staff was very friendly. The hotel is worth recommending.

Stayed in July 2023

This hotel was in the perfect location. Close to the shops and close to the gondola for skiing. The food every evening was amazing and we all really enjoyed the spa after a long day on the slopes. The rooms and views were fantastic, would definitely stay here again. Highly recommend.

Stayed in April 2023

As we went during Snowbombing, some of the food and drink services were limited, but not just in the hotel, also in bars and restaurants all around the town, so we wouldn't go at the same time as that again.

Hotel is in a perfect location. Lovely pool and spa area. rooms were really nice and a lovely relaxed atmosphere. Hotel is central for everything so would definitely stay again.

Stayed in April 2023

The food was not tasty and no enough options. The spa is not well maintained. The same show at the bar every night. the ski equipment lockers are very old. No enough water pressure at the room.

Very big room Very big SPA Great location

Stayed in February 2023

needs to decide what it wants to be either upscale or not now it’s something in the middle and neither vibe really works

newly renovated rooms; we had a junior suite that was well done

Stayed in December 2022

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Stayed in January 2025

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Stayed in January 2025

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Stayed in December 2024

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Stayed in December 2024

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Stayed in March 2024

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Stayed in June 2023

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Stayed in February 2023

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Stayed in April 2024

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Stayed in April 2024

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Stayed in March 2023