Small area to sit outside near reception.

Location & fantastic breakfast

Stayed in April 2025

One staff member was unnecessarly rude, all the others were amazing. Also, it would have been nicer to have a lift or escalator to the ski room

Location, room size, outdoor pool, incredible spa and really good food

Stayed in March 2025

the suite was not that big for the cost of upgrade i may not have bothered

food was amazing and i am a fussy foodie; i was worried when it was included but was fine dining level

Stayed in April 2024

Bothe were superb.

Stayed in March 2024

One can hardly think of a better location of a hotel. Just across the street from the final piste to the valley, and the 2 main cable cars. Fine cuisine for dinner, variety of meals for breakfast, snacks available in-between. Kind and hospitable staff.

Stayed in March 2024

I booked online without doing much research. Upon arriving I realized that I made a great choice! The hotel is extremely conveniently located. Everything was top notch service and high end. My room fee came with breakfast and dinner. Both being fantastic. While you are there you keep the same table at all times. The Apre Ski scene is what Ischgl is known for, and it does not disappoint. You can start in the hotel's own bar and proceed on to Trofana for a massive Apre Ski experience. The ski rentals and main Gondola is a stone throw's away and clean and professional. The runs are clearly marked with color and number. All around it was a great ski hotel and vacation.

Stayed in March 2024

Amazing hotel, best location in town. We will be coming back next year

Stayed in February 2024

the meal was a little different to what we would have normally ordered. We would have like the option to order from a separate menu even if we had to pay a supplement charge,

The facilities of the hotel were fantastic, we wanted a hotel with pool and spa facilities near to the mountain view which this had both. The outdoor pool and jacuzzi were amazing, great temperature and being able to order a drink to enjoy while you relax really made it special.

Stayed in December 2023

Our family room with 4 grown men in it was a bit small and there was only one shower and one loo…

The location, the food, the staff were all fabulous.

Stayed in January 2024

The dinner was below average. I have stayed at much cheaper hotels and had much better dining experience.

Property was located right next to two different ski lifts so that was amazing being able to ski within minutes of walking out of door.

Stayed in January 2024

Overall i liked the hotel and have nothing to complain about. One thing that might have been appreciated was to know before that for the restaurant there was a dress code (just no sports clothes), there was no enforcement but if i had known before leaving i would have organized accordingly.

The hotel is in a very nice location, close to the town center, with nice walking paths nearby. They have welcomed our dog and provided also nice treats at the arrival which was very appreciated. The staff was very kind.

Stayed in July 2023

N/a

Nice property, ideal location

Stayed in July 2023

the place is amazing

Stayed in May 2023

breakfast room, no opportunity to book a room only w breakfast, always dinner included

Breakfast, location, staff, ski room

Stayed in May 2023

Only a small portion of the restaurant has a view. The wine menu is relatively expensive.

The hotel had a great rooftop pool with an exceptional view. Half board breakfast and dinner was expansive. Very close proximity to the slopes.

Stayed in December 2022

All staff within the hotel were all helpful from the guys meeting you to collect your bags to the reception staff. The restaurant staff were particularly attentive. We had 3 rooms, all were spacious and spotlessly clean. Facilities are first rate and hotel is next to main lift. This is our second stay at the Fliana and we will definitely stay again in the future.

Stayed in December 2022

It was a bit difficult to navigate once inside

Great location and clean

Stayed in February 2025

Dinner was bad, staff at the desk and office were appalling and screwed up on the invoice as well as informing about prices and over charged on several agreed items. After THEY screwed up, they were utterly incompetent in resolving the issues

Pool was nice

Stayed in December 2024

Unfortunately, too many unqualified staff, partly even unfriendly. Not what we’re used to for many years when going to Austria. It seems Austrian facilities face similar problems getting professional hospitality staff like Germany and some other European countries. Breakfast was great, but the highly praised kitchen of Fliana was also not matching the expectations at half board.

Location is great in close proximity to the slope and cable car

Stayed in March 2024

Staff is absolutely a nightmare of that hotel. Breakfast works from 7.30 before that the hotel is a dead city. There is no chance to get even coffee- also no kettle in the room if you wish to make your own. 90% of personal are so unpolite. Lady at spa area works for 5 days, but do not know that outside swimming pool is open and how to get there. Logistics and navigation inside of hotel do not exist if you are living “at the back of the house”- second building. In general the hotel itself is ok, but people who owns it, runs it, works there have so limited knowledge regarding hospitality.

Swimming pool outside, fruits and berries for breakfast.

Stayed in January 2024

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

There are no comments available for this review

Stayed in March 2025