Reviews of Familienhotel Felsenhof 4 stars
Kreuzmoosstr. 88, 5542 Flachau, Austria
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe place is perfect for families with little kids, everything is adjusted and comfortable. The facilities are very clean and welcoming, the option to lend bicycles for all ages is absolutely amazing and we enjoyed it very much.
Room was quite small for a family of five (no place to put the luggage). The food is ok, not very good, a lack of variety especially for adults.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewAll the meals were excellent. Lots of choices and beautifully laid out.
Extremely hot when I was there so air conditioning would have helped as difficult to sleep.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewEverything!!! Perfect hotel for a family
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewFirst of all, the food was incredible for breakfast, lunch and dinner. Also, the location was great and the room was nice. The staff did a great job.
This is not a serious drawback, but about half of the information was exclusively in German. I would recommend working on dubbing into English :)
Dear family Yevhen, we thank you for your feedback. We will do our best to inform our guests also more in english. With best regards Fam. Kørup-Kohlmayr and team
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewFantastic hotel. A paradise for both children and parents. Excellent food. Excellent service. We will definitely be back
Dear family Yuval, thank you for this great feedback. We hope we may welcome you again. With best regards family Kørup-Kohlmayr and the Felsenhofteam
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewGood location, kind staff, tasty and varied food
We got 3 rooms, in 2 rooms there was not enough water pressure in the shower and it bothered us a lot, we contacted the hotel reception and they didn't solve the problem for us, we felt disrespected, in the third room our balcony was dashed with the window of the neighboring room, it was embarrassing and of course we didn't use, it, after that it turned out that the toilet was clogged and we got an excellent new room, I am very frustrated with the whole event, We paid a lot of money and were not treated as they should have been,
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewEverything! Kids friendly, great food, friendly staff, lots of things to do. Great facilities. Free bikes. Animal farm and more and more
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewCleanliness, staff, variety of food, location, wellness facilities
N/A
Reviewed: 12 March 2024 · Stayed in March 2024
Verified reviewReviewed: 5 February 2024 · Stayed in February 2024
Verified reviewGreat service, great food. Suits for families with children.
Dear Jaroslav, thank you for your evaluation. We are glad to hear that you enjoyed your stay at our hotel and we are looking forward to welcome you again. With best regards Family Kørup-Kohlmayr and team
Reviewed: 27 October 2023 · Stayed in October 2023
Verified reviewThe team is extremely helpful and kind. The facilities are brilliant and the food is exceptionally good.
Reviewed: 23 October 2023 · Stayed in October 2023
Verified reviewFantastic hotel!
Everything was great!
Reviewed: 4 October 2023 · Stayed in September 2023
Verified reviewReviewed: 28 August 2023 · Stayed in August 2023
Verified reviewReviewed: 18 August 2023 · Stayed in August 2023
Verified reviewGreat location, friendly staff, perfect kitchen & service
Some rooms are a bit old- need renovation already
Reviewed: 15 August 2023 · Stayed in August 2023
Verified reviewReviewed: 5 August 2023 · Stayed in August 2023
Verified reviewReviewed: 5 July 2023 · Stayed in July 2023
Verified reviewAmazing facilities and thoughtful, kind staff. Our best hotel experience as a family.
Our apartment was not quite up to the very high standard of the rest of the hotel, but this didn't detract from the overall enjoyment of the stay.
Reviewed: 19 March 2023 · Stayed in March 2023
Verified review