Einfahrt Mitte 432, 6290 Mayrhofen, Austria
#13 of 53 hotels in Mayrhofen
Guests' ChoiceBased on 120 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.4
Staff
9.2
Value for money
8.6
Free WiFi
9.7
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End of dialog contentReviewed: 24 August 2025
Zaiat
Moldova-
All is 10/10! The spa, swimming pool, massage, and food are absolutely perfect! There are plenty of shops near the hotel and lots of activities to enjoy. I definitely want to come back here every summer! A special thanks goes to the hotel STAFF – they fulfill every guest’s request with kindness and professionalism. They are polite, attentive, and, to be honest, the service here feels like 5+ stars!
Stayed in August 2025
Reviewed: 10 August 2025
Giedre
LithuaniaFew small things. Rooms do not have A/C, on hot nights windows have to be kept open. The only problem with this for us being non-smokers was cigarettes smoke coming from neighbouring room before sleep, first thing in the morning and so on. Nuisance for non-smokers, non-event for smokers. Rooms are not equipped with tea or coffee facilities. Hair coditioner would be nice in the shower.
Nice aesthetics and good vibes. The hotel has very large rooms to offer. Beautiful inside pool area and access to nice outdoor natural pool in the neighbouring hotel. We had half board and food was great. We very much enjoyed our stay.
Stayed in August 2025
Reviewed: 24 July 2025
Irene
GuernseyNo kids splashing in the pool etc
Adults only
Stayed in July 2025
Reviewed: 15 July 2025
Giri
GermanyNothing
Everything
Stayed in July 2025
Reviewed: 26 March 2025
Damian
United KingdomPillows were not to my liking but that's my preference they were good quality, just not firm. The staff accommodated are request for drinks to be brought up to our room but I don't think there's room service.
The staff were great. The facilities are exceptional. The rooms are unbelievable and the photos don't do them justice.
Stayed in March 2025
Reviewed: 24 March 2025
Petr
Czech RepublicWe were satisfied, no suggestions for improvement
This was our 4th visit, which speaks for itself.
Stayed in March 2025
Reviewed: 20 March 2025
Joanna
United KingdomOnly very slight negative was that it was quite hot had to sleep with window & balcony door open .
beautiful, clean & welcoming. Amazing staff but especially in the restaurant. The best food I’ve ever had in a hotel it was al delicious stayed half board & was never disappointed with it
Stayed in March 2025
Reviewed: 10 March 2025
Vera
United KingdomThere's v wierd magnifying mirror in bathroom, but it's set very high, I'm 1.7m tall & couldn't see in it. Coffee or tea making facility in room would br good.
Breakfast was super, lots of choice, would have loved poached egg as an option. Afternoon tea served 3 to 5pm, included soup, which would be great if you're v hungry or cold . Dinner from 7pm, some of the best fish cookery we've experienced anywhere. Very knowledgeable waitress swimming pool is lively, little cool, and putdoor hot tub very nice to relax in beds super comfy and enormous
Stayed in March 2025
Reviewed: 28 February 2025
Simon
United KingdomExcellent breakfast. Very comfortable room and bathroom. Plenty of parking outside. 10 min walk to main lift to ski area.
Stayed in January 2025
Reviewed: 8 February 2025
David
IrelandFabulous facilities, food & staff, been coming for years and will continue to do so.
Stayed in February 2025
Reviewed: 6 February 2025
Cathal
IrelandWas charged for breakfast which was ok but was not worth the money
Stayed in February 2025
Reviewed: 4 February 2025
Evan
IrelandOutdoor hot tub needs to be set at a higher temperature
Almost everything
Stayed in February 2025
Reviewed: 23 January 2025
Amir
IsraelStandart of service, cleaning and willing of the staff is good, but I remember better days of excellency..
Facility and calmnes 👌
Stayed in January 2025
Reviewed: 16 January 2025
Christen
Hong KongHonestly, there's not much to dislike about the hotel. However, the vibe felt a bit stiff. The staff were lovely, but it seemed like they were under tight supervision. The main issue that soured our experience (otherwise, I'd give this place a 10/10) involved the daughter-in-law of the hotel owner, who made sure to introduce herself that way. Despite being a dog-friendly hotel, she scolded us about our dog needing to be leashed at all times in the nearby park—a rule that wasn’t clearly communicated to us beforehand. For the record, our dog is super chill off the leash. I get that we might not have followed the rules unintentionally, but her approach was over the top. She didn’t just inform us; she yelled and even threatened us. That’s no way to treat guests, especially when no harm was done. This kind of attitude really affects the overall atmosphere of the hotel, which is disappointing considering the hefty price we paid and how we ended up feeling as guests.
Breakfast was out of this world, missing some more fresh veggie options other than cucumbers and bell peppers in the buffet. The dinner of the half board was Michelin Star level, one of the best menus I ever had. Service was great too! Dog friendly at this standard of hotel is also exceptional and the main reason why we chose the hotel. The spa is one of the best you can get.
Stayed in January 2025
Reviewed: 5 January 2025
Maksim
United StatesThe entire front desk staff / management needs to learn how to be friendlier and lose their attitude. It’s a hospitality business after all, and there are many other hotels out there to choose from. Other than that everything was pretty great.
Don’t sleep on this hotel - it is pretty and has an amazing spa facilities. The restaurant was great too - big shout out to the hard working servers and kitchen staff. Food (especially dinners) was great for the halfboard option (lots of pescatarian, vegetarian and vegan options).
Stayed in January 2025
Reviewed: 4 January 2025
Dorota
PolandNo complement water every day. Only on first day.
This is realy premium hotel. Comfortable luxury with delicious food. Stuff is the best.
Stayed in January 2025
Reviewed: 6 October 2024
Nayoung
GermanyOne of the reasons that I chose this hotel was to enjoy the halfboard. Tried to make a reservation before, but they said that I can do it on site. But when I tried to do it at the day, they said that its already full. Very disappointing. And they do not have any kettle or basic tea amenities in the room. (Although they will bring one for you if you ask, also you can get the teas in Spa area, however comparing to the price we paid, it was not expected).
The facility is good - Spa and pool are amazing, weekday - yoga retreat session was good.
Stayed in October 2024
Reviewed: 18 September 2024
Ian
United KingdomExcellent food and wellness areas
Stayed in September 2024
Reviewed: 15 June 2024
Joanna
United KingdomThe staff weren’t always super helpful as different staff were in charge of different bits - for example we had an issue with our dinner one night, and both the restaurant and reception told us to take it up with the other one
Fantastic hotel in a great location. Amazing facilities and great value for money
Stayed in March 2024
Reviewed: 11 June 2024
Helen
United KingdomThe spa was absolutely incredible, we had the whole place to ourselves all morning! The breakfast was very good and the evening set meal was the best food we had in the resort
Stayed in March 2024
Reviewed: 13 March 2024
Luiza
United KingdomSpa open until 8 pm instead of 7.30
Exceptional breakfast and evening meal spa
Stayed in March 2024
Reviewed: 12 March 2024
George
MaltaProbably could do with a bar person behind the bar all the time in the evening. Residents were often waiting around to get service.
Great evening menu for vegans, great wine selection.
Stayed in February 2024
Reviewed: 1 March 2024
Doro
United StatesTHE BED! The mattress was painfully hard, even after the sweet attempt to add a topper. Very difficult to enjoy our stay without any sleep. For the quality of this hotel, the bedding (polyester/ cotton sheets, poor quality pillows) and the towel quality was very disappointing. This is intended as a constructive criticism because we would return for a better bed ;-)
The hotel location was perfect because it is not right in town but in walking distance. The breakfast was excellent! The staff was very attentive and sweet.
Stayed in February 2024
Reviewed: 7 February 2024
Lyndsey
United KingdomThe room was amazing, but the pillows let the bed down. Didn’t like that you had to pay for a better pillow.
The hotel is beautiful and the attention to detail is amazing. Great food, staff were polite and welcoming, and the pool/spa is just what was needed after a days skiing.
Stayed in February 2024
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