Karl-Heinrich-Waggerl-Str. 5, 5640 Bad Gastein, Austria
#17 of 33 hotels in Bad Gastein
Guests' ChoiceBased on 114 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
9.2
Facilities
7.9
Staff
9.4
Value for money
8.1
Free WiFi
6.6
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End of dialog contentReviewed: 16 August 2025
Sebastian
BelgiumSome refurbishment could be made, while keeping the clasic feature of the hotel. The parking was full, I parked more than 1 km away
A cosy hotel, in a beautiful area, wonderful view
Stayed in August 2025
Reviewed: 9 August 2025
Arnold
RomaniaThe shower was too small.
I liked the style of the hotel. It has a movie room. Full of books. Bohemian style.
Stayed in August 2025
Reviewed: 25 July 2025
Petr
Czech RepublicPleasant hotel with nice boutique style, though the room showed some signs of wear and could use renovation in places. The restaurant was lovely with beautiful views and good food. Great facilities for cyclists with bike storage available. The sauna was an excellent bonus and much appreciated after a day of travel. Overall a good stay with some nice amenities despite the room needing updates.
Stayed in July 2025
Reviewed: 17 July 2025
Constantin
RomaniaThe room was poorly lit and the colors in the room were very inappropriate.
The hotel staff was very friendly.
Stayed in July 2025
Reviewed: 6 March 2025
Rok
SloveniaSpa is barely worth a mention, but better something than nothing! The mattresses could use a change, as well as the sticking door locks...
Friendly staff and great service. Great breakfast.
Stayed in March 2025
Reviewed: 27 February 2025
Daniel
United KingdomBreakfast could be better and offer more variety and fresh food.
Clean rooms, Sauna & steam bath, good food for dinner, good wifi
Stayed in February 2025
Reviewed: 4 January 2025
Andreja
SloveniaWhen we arrived I couldn’t fathom the pretty good reviews for the hotel versus the reality. What we booked was a charmant and cosy belle epoque hotel according to the photos, and a 4 star austrian standard according to booking.com. The price- almost 500 eur per night comfirmed our expectations. But real situation was different: as you may see on the photos, the renovations were done with the cheapest possible solutions regardless of the esthetic ruin, disrespect for the old house or its guests. And standard was 2-3 star hotel: cold draft from balcony, really small room - living out of baggage instead of wardrobe, no slippers, ruined cold floor, out of date and not functional bathroom - toiletries have to be stored in the bedroom, degutant shower curtain, towels in the spa too small to cover private parts…. Minimum stay is 3 days. If we stayed only one night our review would be devastating. But after 3 days of friendliness of staff, we considered not leaving any review at all, we didn’t want to hurt them….yet, it is not ok of them to promote the 3 star hotel like a 4 star and take 4star amount of money and get away with it consistently.
The staff is really nice and the dining room is beautiful.
Stayed in December 2024
Reviewed: 6 October 2024
Eleonora
IsraelShower was a bit strange
Staff was absolutely wonderful! Easy parking but cost money. Room was clean with a beautiful view. Close to restaurants, waterfall, and bars.
Stayed in October 2024
Reviewed: 2 September 2024
Filip
SwedenRooms need LED lights. Currently halogen that gets very hot.
Nice lounge\restaurant area.
Stayed in August 2024
Reviewed: 18 August 2024
Kresten
DenmarkFantastic restaurant - both at dinner and breakfast.
Stayed in August 2024
Reviewed: 11 August 2024
Josef
Czech RepublicThe wifi connection very unstable
The staff was friendly and tried all they could to make your stay pleasant. The breakfast was at a high quality with plenty of organic products. The room was nice and clean. We would stay there again.
Stayed in August 2024
Reviewed: 9 August 2024
Ruslan
Israelonly missing sweet pastries like croissants.
Very cute hotel.. family atmosphere. very clean Welcoming hosts.nice breakfast.
Stayed in August 2024
Reviewed: 27 July 2024
Karin
Netherlands/
Location and the breakfast was amazing
Stayed in July 2024
Reviewed: 5 March 2024
Karl
SwedenVery nice hotel and friendly personel. Nice breakfast with superserviceminded personell.
Stayed in February 2024
Reviewed: 27 February 2024
Anna
PolandNo kettle in the room.
Breakfast is very good, you can order any coffeee you want even flat white, latte.... oat milk, delicious bread, scrambled eggs, crispy bacon, cheese, tomatoes, etc Soft mattress, for me very comfortable, for my husband too soft. He is heavy. Everything is very clean and stylish. You could feel good there and relax. Beautiful old ornaments, mirrors, old piano, library with soft light and tables where you could seat and read or play board games. 4 mins walk to the skibus. The lift and nice view from the room:) Highly recommend. The staff very nice and helpful. Thank you for lovely stay!
Stayed in February 2024
Reviewed: 25 February 2024
Varja
SloveniaYou need to pay parking.
Old romantic hotel from 1920
Stayed in February 2024
Reviewed: 25 January 2024
Alan
FinlandGreat breakfast, friendly happy staff. 1st class service.
Stayed in January 2024
Reviewed: 2 January 2024
Annalisa
ItalyWe advise a better maintenance of the bathroom in the room 407. Low pressure of the water and the mixer of the shower and of the sink didn’t work properly.
We loved Petra so much. She gave us a very warm welcome. She was always very efficient. We also loved the cosy atmosphere of the hotel and the good food.
Stayed in January 2024
Reviewed: 26 September 2023
Jouko
FinlandBreakfast and dining were very good. Friendly staff. Highly recommended hotel.
Stayed in September 2023
Reviewed: 11 August 2023
Swedenborg
SwedenCharming hotel with a wonderful high quality breakfast. Super friendly staff that makes you feel most welcome. We will absolutely return to this place again!
Stayed in July 2023
Reviewed: 21 February 2023
Christopher
Denmarkthe bathrooms could use an update. Had to sit on my knees to get under the shower head, and the bathroom floor was soaking wet after a shower
Stayed in January 2023
Reviewed: 30 January 2023
Artyom
IsraelVery small breakfast. No selection at all, we very disappointed.
The room itself is good and comfortable, the beds are fine
Stayed in January 2023
Reviewed: 1 January 2023
Houda
United Arab EmiratesOne restaurant only that serves food at specific times (7pm for dinner). A la carte menu quite expensive. There is no lobby as mentioned on the pictures nor a fireplace. The only place you can sit is the restaurant itself( which is quite small anyway) No kettle for what heating , if you want a cup of tea before bed you have to order at the restaurant (at high charges)
Great location in the heart of BadGastein. water fall in 5 mins walk. Bus station 3 mins walk. staff are very friendly and helpful. Style is rustic and vintage
Stayed in December 2022
Reviewed: 2 September 2025
Ender
NetherlandsLocation, view, the details and cozyness. The sauna area was also super nice.
Stayed in September 2025
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