1 Grenzbergstrasse, 5640 Bad Gastein, Austria
#12 of 14 B&Bs and Inns in Bad Gastein
Guests' ChoiceBased on 74 B&B reviews
8.3Cleanliness
8.9
Comfort
8.6
Location
8.9
Facilities
7.9
Staff
9.5
Value for money
8.7
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 31 August 2025
Ramis
AustriaWarm water from the tap was a little brown, although cold water was clean. Overall, it was not an issue.
The lady at the reception was incredibly helpful and kind. She issued Gastein cards for us and gave tips where to go in Bad Gastein. The hotel was a good value in terms of price, quality and location. Balcony was nice 😊
Stayed in August 2025
Reviewed: 27 August 2025
Ron
AustraliaWas showing its age
The location was great and very friendly staff.
Stayed in July 2025
Reviewed: 18 August 2025
Antony
AustriaIn the pictures in booking.com, they show the pool. But this is not in the hotel. Maybe in a therme nearby. This maybe a bit misleading.
The staff, especially the lady at the reception is very helpful and friendly. She speaks and understands English well. Also understanding of family needs. There is a common area with kitchen where you can relax and play games with your friends and family. The breakfast was really good.
Stayed in August 2025
Reviewed: 18 November 2024
Daniel
Czech RepublicUnfortunately my room was facing the main road, so I could hear cars during the night. Bed was very soft. There was no proper bin in the room, just a little on in the bathroom.
Hotel was pretty central, not too busy, not too big. Large room Clean Nice and hepful staff
Stayed in September 2024
Reviewed: 8 October 2024
Burkhard
Germanyfriendliness of the staff, location is very near to the Stubner-Kogel-Bahn and the station and a supermarket,
Stayed in September 2024
Reviewed: 8 September 2024
Astrid
BulgariaMirror in the bathroom was a bit small especially for people who are a bit taller a larger mirror would be great
The location was ideally close to the town centre easy to walk there
Stayed in September 2024
Reviewed: 4 September 2024
Carlos
United StatesWe arrive by bike from Salzburg and is was difficult to find our way to the hotel, Google maps sent us along a pedestrian trail with steps, in the end we ended up taking a longer and steep road adding about an hour to our journey. If you come by bike we suggest you take the time to get detailed directions from locals as how to get there.
Hotel Bristol is only 500 meters from the Train Station and within walking distance of most sights and restaurants. The manager, Inita, was very kind and helpful. Good breakfast included.
Stayed in September 2024
Reviewed: 10 July 2024
Askin
TurkeyBreakfast could be better
Very very nice reception lady :)
Stayed in July 2024
Reviewed: 28 December 2023
Lionte
AustriaVery helpful and friendly staff, good breakfast and the View from the balkony.
Stayed in December 2023
Reviewed: 3 September 2023
Sonia
AustriaWas a little bit noisy from the busy road next to the hotel, but this is not the fault of the staff. But plus was the bus stop for everywhere was 2 minutes away.
Everything was easy and very nice. The staff was very friendly and extremely helpful. The cleaning lady - Adile was caring and always wore a calm and huge smile on her face. Thank you for everything!
Stayed in September 2023
Reviewed: 24 August 2023
Maria
ColombiaGood hotel for short stay
Very nice location
Stayed in August 2023
Reviewed: 14 August 2023
Jurjen
NetherlandsRelative small room
The staff is very friendly, and it has a good breakfast and it’s close to the city centre
Stayed in August 2023
Reviewed: 12 August 2023
Jaromir
Czech RepublicLocation Half-board Nice and helpfull service from owner
Stayed in August 2023
Reviewed: 29 July 2023
Elli
FinlandDouble room was a bit small for two ladies with a lot of stuff but worked out fine for a couple of nights :)
Cosy and clean hotel with amazing views to town and mountains, only a few minutes walk from the train station. Great breakfast. Friendly and extremely helpful owner. Thank you for a lovely stay!
Stayed in July 2023
Reviewed: 22 July 2023
Jessica
SwedenOur room didn’t have air conditioning which made the air quality bad. Also you did have to cross a busy street to get somewhere.
I liked the breakfast, there was everything I needed. The room and bathroom was nice and clean. The staff was really nice.
Stayed in July 2023
Reviewed: 18 July 2023
Simone
ItalyIn general nothing
The welcome of the staff was fantastic!
Stayed in July 2023
Reviewed: 6 July 2023
Joni
FinlandWasn’t a problem for me but Bad Gastein is very hard place to move because of the nature. You really need to use your muscles to go anywhere you want :D Get prepared to walk up or down heading to hotel or from there.
Summertime Alps Hotel it was very good. Inchecking was easy - just pick your keys from the desk if the is no stuff at the place. Room was clean and nice, cleaning every day. Staff was very nice and helpful, nice talks over the stay :) Breakfast good enough, not a big hotel buffé, but I liked it anyway, all you need to start a new hiking day.
Stayed in July 2023
Reviewed: 11 April 2023
Matane86
IsraelThe room is Nothing special but very clean, nice location and a great view. Breakfast also nice and inita the host is really nice and helpful.
Stayed in April 2023
Reviewed: 5 April 2023
Helmi
FinlandThe staff was really kind and helpful. The room was small but it had everything we needed. It fit two people comfortably and there was room to hang up clothes. The bathroom was also clean and good.
Stayed in April 2023
Reviewed: 25 March 2023
Alexander
NorwayRooms were pretty basic, hard to get food/snack at times, but then again price was reasonable.
Good value for money. Breakfast was nice and receptionist was friendly. Also great to have a parking behind the hotel.
Stayed in March 2023
Reviewed: 27 February 2023
Josefin
SwedenCould be some noise from the Pub next to the hotel but after a full day of skiing it didn’t disturb at all.
The staff was amazing, so helpful and welcoming! would recommend this place to everyone who’s visiting Bad Gastein!
Stayed in February 2023
Reviewed: 8 February 2023
Denis
Irelandno public area, bar very quite, breakfast very average
room was clean and spacious
Stayed in February 2023
Reviewed: 23 January 2023
Jan
Czech RepublicGreat staff and location. We were happy to stay!
Stayed in January 2023
Reviewed: 23 January 2023
Tomáš
Czech RepublicThe heating wasnt running during the nights on the top floor. For adults it is OK, but we traveled with 1,5 year old kid, so stuff gave us additional heaters what fixed the problem.
Hotel is well situated in a center of the city, few steps from hotel is bus stop of ski bus. Rooms were clean and staff was very kind and help us with everything.
Stayed in January 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content