Reviews of Berghotel Arthurhaus 3 stars
Mandlwandstr. 110, 5505 Mühlbach am Hochkönig, Austria

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Reviewed: 13 October 2024 · Stayed in September 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in June 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewThe view was great, the location is pet friendly, it has a lot of animals
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewI definietly recommend for families, when the parents need some rest the kids could be playing in the basemanet where there is a playground (with obstacle course, table soccer, air foorbool, and more) or can feed the animals around (bunny, sheep, goat, alpaca, fish). Lots of hiking trails are available from the door, and they are also providing you with the Hochkonig summer card, which even expands the possibilities. Part of the staff was Hungarian and they were super kind and tried to help everything and the breakfast was also super. If you are tired of hiking, the spa area would be a good place to relax a bit.
- The wifi was not so strong and stable - One of the guys in the reception was a bit strange (promise to set up the summer card then he forgot, on another day we wanted to ask some food for the animals and it went on a strange conversation). Probably he was ok anyway, just his style was strange to us :) - SPA area would be nice to be open for a few hours in the morning time as well - Parking place in front of the hotel was a bit tight
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewsurrounding, service, room, food
hike from Bischofshofen took longer than I expected and markings some what were confussing
Reviewed: 30 July 2023 · Stayed in July 2023
Verified reviewReviewed: 5 July 2023 · Stayed in June 2023
Verified reviewStaff were very helpful and the food was excellent. Loved the proximity to the hills, the comfort of our room and how well you accommodated us!! Just an excellent experience and we would love to come back!
Wish the kitchen could stay open a bit later, but one can work around the timing.
Reviewed: 11 June 2023 · Stayed in June 2023
Verified reviewGreat location for easy hikes straight from the hotel. Great facilities for kids.
Reviewed: 18 February 2023 · Stayed in January 2023
Verified reviewReviewed: 7 October 2022 · Stayed in September 2022
Verified review