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Reviews of Basic Hotel Innsbruck 3 stars

Innrain 16, Innenstadt, 6021 Innsbruck, Austria

#40 of 72 hotels in Innsbruck

Guests' Choice

Review score

Based on 355 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Unpretentious hotel with excellent beds in a central location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The glass partition in the bathroom (albeit with a film covering) takes some getting used to and limits privacy. The downside of the central location is that the front-facing rooms are noisier (traffic during the day and some pedestrians at night).

    Central location with good infrastructure. Rooms are clean, modern, and have excellent beds. Personnel are friendly and helpful. Easy access even outside of operating hours.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    the open concept for the toilet needs getting used to (toilet/bathroom has no door and separated from main room only with a glass wall).

    fantastic location! staff were very friendly and quick with check-in. great staff!

    Stayed in July 2025

  • Reviewed: 23 August 2025

    10
    the staff were amazin - very helpful- even rang me to tell me I’d forgotten my water bottle when I checked out
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    the location was perfect - close to public transport and the centre

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Excellent all round
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean stylish modern room with good air con. And friendly staff

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No mini fridge. Bathroom gets soaking wet when showering.

    Proximity to river and pedestrian roads. Can walk to train station or take a bus infront of hotel.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Good location close to restaurants and funicular!
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    Since we are a family, the glass walls to the bathroom were okay but if you were traveling with co workers, that could be wierd.

    This was a reasonabley priced place to stay within walking distance of the funicular to go hike in the mountians!

    Stayed in July 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Good size room for 4 adults with splendid mountain view. Car parking at the hotel. Very central downtown

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Excellent!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was great - loved the flavoured croissants! The reception staff were very helpful. The location was great for the old town with shops & restaurants, and about 15 mins walk from the train station. Air conditioning worked well - essential with high temperatures

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    À good place to visit Innsbruck
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a bit small but enough for a short stay

    Great location ; air conditioning ; comfortable beds

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Basic hotel but close to the town centre ( highlights of the town in a walking distance).Breakfast means coffee plus croissant.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Awesome! When we visit Innsbruck again, we are going to stay here again.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    They changed the breakfast option from buffet to croissants and sweet cereals, which is not our cup of tea for various reasons.

    Exceptionally friendly, kind, helpful, and accommodating staff. Awesome balcony, breathtaking view, spacious room, comfortable beds, clean bathroom. The hotel is situated next to the river and quite central so public transportation can be reached easily as well as sights, shopping and restaurants.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    10
    Good choice for hotel in Innsbruck city center
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Nothing

    Staff was friendly especially the gentleman at the front when we checked in. Room was clean and spacious enough for 4 people. Breakfast was good. The paid parking behind the building was easy. Location is the best with less than 10 min walk to the golden roof. Recommended.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Perhaps the open-concept shower? As it leaves the toilet floor wet, predisposing those with mobility issues to slips and falls. Nonetheless, not that big of a deal, really. Hotel was a really good place to stay!

    They waited for me despite my very late check-in! And they do have a self-check-in option in case you come in really late. Location is very central - very near the city centre (although a bit of a distance from the train station, but still works! very walkable if no heavy luggage).

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The distance is too far from the train station if you have many large luggages

    Clean and breakfast

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    Very happy with our overnight stay and we would stay again.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful staff and excellent location.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    Simple, functional and cozy
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    “Basic” doesn’t do it justice, I would rather say it’s minimalist but in a good way. One has all the necessary amenities for a cozy stay. Nicely and simply decorated, with a spacious balcony and easy to access bike parking facilities it was the perfect stay for my trip to Innsbruck.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    parking space is quite small.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Excellent stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only complaint was the hair dryer. I had to ask for a second one they keep in storage because the one on the wall in my room overheated.

    The front desk staff was very helpful and kind. I also found the location to be perfect. It was away from the noise of the central tourist district but within a 3 minute walk of that area. There is a phenomenal grocery store behind the hotel.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Basic Hotel Innsbruck is basic but exactly what I needed and the mountain view from my balcony was incredible!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing! It met or exceeded my expectations!

    Simple and clean, but modern and well located. The breakfast was nicer than I imagined and the staff were all very kind, helpful, and friendly!

    Stayed in July 2025

  • Reviewed: 19 July 2025

    9.0
    Little gem in a side street
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great for me

    Initially this does look like a quite basic hotel but the room I had was very very good. It had a balcony overlooking the riverside area and the mountains beyond. Surprisingly spacious and beautifully clean.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location near the old city and the Inn river. A very good breakfast. Nice and friendly staff. Very clean and quiet we didn’t hear any noise from the Main Street below. We reserved a car parking spot in advance and it was very well organized

    Stayed in July 2025

  • Reviewed: 12 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    location, accommodation, staff

    Stayed in July 2025

  • Reviewed: 8 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable room, in city centre, good breakfast, friendly staff

    Stayed in July 2025

  • Reviewed: 29 June 2025

    8.0
    Short visit with family in a quad room
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee/tea in the room

    Clean room with good beds near the bus station. Great balcony overlooking the mountains.

    Stayed in June 2025

Showing 1 – 25

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