Neubaugürtel 34-36, 07. Neubau, 1070 Vienna, Austria
#213 of 397 hotels in Vienna
Guests' ChoiceBased on 2417 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.8
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 31 August 2025
Tamas
DenmarkWay to environment and climate focus..... no daily housekeeping.
Amazing hotel close to Westbanhoff and 10 min to walking street. Well equipped, clean and cosy. Delicious 😋 breakfast. Handcraft beer at bar.
Stayed in August 2025
Reviewed: 31 August 2025
Beyzanur
PolandPerfect location and helpful staff! The room was also clean.
Stayed in August 2025
Reviewed: 27 August 2025
Rajesh
United KingdomThe room we stayed in was one of the most bland rooms we have ever stayed in…plain white ceiling and walls, white, mild grey curtains…everything white….there was nothing on the walls...no frames or art work….felt little weird. Also there wasn't enough wardrobe space. The hotel is located on a very busy road with heavy traffic and our room was facing to that road. The room itself didn’t feel specious for a triple occupancy. Also the bathtub felt quite small.
The location of the hotel is OK from Vienna city center and major tourists attractions. The Westbahnof metro station is about 12 minutes walk from the hotel. There is also a tram stop located nearby. The room and bathroom were clean, the toiletries were good. We didn’t have breakfast at the hotel and also didn’t see many people eating their breakfast there. The staff is friendly and helpful.
Stayed in August 2025
Reviewed: 26 August 2025
Artem
United StatesNo mini fridge in the room, had to carry my stuff to reception to put it into their fridge.
Nice location, clean rooms, decent level of comfort, friendly staff. Absolutely mind blowing breakfast - nice and bright space, good food and variety of it.
Stayed in August 2025
Reviewed: 25 August 2025
Michele
IsraelThe room was very comfortable. The breakfast was excellent. The location was great. It as easy to get anywhere.
Stayed in August 2025
Reviewed: 24 August 2025
Tibor
HungaryFor the hotel price, parking in the hotel’s own parking should be included or at least hotel guests could have a better price.
Friendly staff, huge variety of breakfast and helpful waiter staff also, well located
Stayed in August 2025
Reviewed: 24 August 2025
Crisanto
HungaryNo fridge.
Mostly Everything.
Stayed in August 2025
Reviewed: 23 August 2025
Massimiliano
ItalyThe bathroom cleaning could be better. For me it wasn’t clear why, even though we requested a bedroom for three people, we only got two beds.
The beds were really comfortable Good position of the hotel and staff was really nice and professional.
Stayed in August 2025
Reviewed: 23 August 2025
Marius
United StatesThe cooling of the room was very slow, the room fridge wasn’t cooling even after they replaced it the said it does work but you could barely notice it .
The property was dissent , 10 minutes walk to my main interest street
Stayed in August 2025
Reviewed: 23 August 2025
Volkan
TurkeyVery good location. Clean and big rooms. Hotel manager Hakan was very polite and helpful. I recommend people to stay at this hotel.
Stayed in August 2025
Reviewed: 20 August 2025
Rannie
PhilippinesThis would have been the perfect bang for buck bar one thing. The TV. You can't mirror your phone or pc to it. I suspect it's most likely in retail mode. It isn't connected to the WIFI either.
For the price, it's really good. Room was clean, staff were nice and it's a decent location.
Stayed in August 2025
Reviewed: 20 August 2025
Sue
AustraliaDisappointed as advised with airport shuttle which was 30 minutes taxi ride with €60 fair Also on website showed walk in shower our room had shower over the bath
Stayed in August 2025
Reviewed: 19 August 2025
Dumitru
RomaniaLack of refrigerator in the room.
Location, quietness, room, bathroom, water
Stayed in August 2025
Reviewed: 19 August 2025
Dilraj
NetherlandsBathroom tub was having marks, apart from that rest everything was good.
Overall it was good experience staying in the hotel. Rooms are spacious with good comfortable beds and other facilities. Breakfasts also have many options.
Stayed in August 2025
Reviewed: 19 August 2025
Jelena
SerbiaDidn’t change towels unless we ask it at reception. Cleaning can be better. People at reception desk are polite and helpful, but not so efficient- we got 3 different informations about our room from 3 different people at the reception.
Good hotel, in general. Location is great, breakfast is good. Staff really nice
Stayed in August 2025
Reviewed: 18 August 2025
Elizabeth
Cyprus1. We got to the hotel 2.15 although the check in was at 3, so we waited. In the end, our room was not ready till 3.40 due to some problem reception told us. 2. The sink in the room was blocked so we couldn't let water run for more than a few seconds at a time. 3. Our room was in a separate little area of the second floor with only 2 other rooms. One of which was a rented apartment and the little area smelt very bad every day because the tenants kept leaving their rubbish outside their front door which was right next to ours. Complained to reception two days in a row but not much else we could do.
The hotel was nice, and the room and beds were comfortable for a family of three.
Stayed in August 2025
Reviewed: 18 August 2025
André
BrazilThe confort and size of the room for this price was really good. We were travelling with 2 kids and a couple of fiends. They gave us an apartment togueter and the staff are really amazing. Breakfest was good and parking is a little tight but also good.
Stayed in August 2025
Reviewed: 17 August 2025
Emrah
AustriaWe really like the hotel and the stuff, everyone was friendly and room was great and clean. While all the furnitures are 90’ style, everything was super clean and felt comfortable. Also they have parking area and charging stations really close to hotel.
Stayed in August 2025
Reviewed: 17 August 2025
Yosef
IsraelThe location in not so good and will require a car or public tranaportaion to enjoy the city In my case the rooms wasn't ready on time.
The service was good and the staff did their best to assist Breakfast was great!
Stayed in August 2025
Reviewed: 17 August 2025
Faisal
United StatesUnfortunately the air-conditioning system failed on the 2 nights I was there and it was very hot on those 2 days around 35 C/90 F, the staff couldn't do anything about it and it wasn't their fault but I wish I had known at check in and would've gone somewhere else but once settled in, it is tough to move, the windows opened made it more bearable but I wish the owners to address their air conditioning although I suppose most of Europe is facing the same summer dilemma. Hotels may need to provide refunds or return stay vouchers if this happens in the USA
The staff is amazing, manager Hakan and breakfast staff Erhan were very good, breakfast was amazing, the staff were all very friendly and the service was exceptional. The Donerneister restaurant across the street is amazing and everything to see is within a 30 min walk away. The stay was great because of tge staff
Stayed in August 2025
Reviewed: 16 August 2025
Maya
BulgariaThe pillows in the room were too soft
Very good breakfast, spacious room, great location near tram and metro, good wifi
Stayed in August 2025
Reviewed: 16 August 2025
Imad
LebanonLocation was good not very far from the center and trains. Breakfast was excellent
Stayed in August 2025
Reviewed: 15 August 2025
Andreas
AustriaBathtub, no shower. Room was not cleaned and towels not changed although we requested it
Location was great
Stayed in August 2025
Reviewed: 15 August 2025
Pauliina
FinlandBreakfast was excellent! Never before have had such a variety and delicious breakfast.
Stayed in July 2025
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