Reviews of Aparthotel Andreas Hofer
Hötzendorfstr. 2 , 6330 Kufstein, Austria

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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation.
More kitchen utensils would have been good, plus a sharp kitchen knife. Apartment was on 3rd floor - and no lift. Struggled with stIrs and luggage at 75 years of age !!
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewComfortable, clean, spacious, quiet location
Wifi is poor
Reviewed: 8 April 2025 · Stayed in March 2025
Verified reviewThe apartment is HUGE .. we could get lost in each room never mind the whole collection. Plenty of space to spread out. The "all around" balcony gave sun to all day.
There could have been a proper kettle (luckily we had one in the car!) The stove was a little old and quirky to use but once understood OK.
Dear Mr. Furmston, thank you very much for your great review! We are very pleased to hear that you liked the size of the apartment and the sunny balcony. It is very important to us to provide our guests with enough space to relax. We apologize that there was no electric kettle in your apartment. Thank you for letting us know we will change that. We hope to welcome you back soon anyway! Family Sappl & the Hotel Andreas Hofer Team
Dear Mr. Furmston, thank you very much for your great review! We are very pleased to hear that you liked the size of the apartment and the sunny balcony. It is very important to us to provide our guests with enough space to relax. We apolo… Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewIt was a good deal for price/quality especially booking in late for the holidays ! It was okay for short term and with a nice view !
I was waiting for the clieaning services at the room but they never come during my stayment.
Dear Mr. Marco, thank you for your feedback! We're glad to hear that you found the price/quality ratio to be a good deal, especially for a last-minute holiday booking, and that you enjoyed the nice view during your short stay. We sincerely apologize for the inconvenience regarding the cleaning services not being provided during your stay, but in the appartements we only have provied final cleaning. If you want a cleaning during your stay please let us know the next time! Your comments are important to us, and we will work on improving our service in this area. We hope to welcome you back in the future! Best regards, Family Sappl & Hotel Andreas Hofer Team
Dear Mr. Marco, thank you for your feedback! We're glad to hear that you found the price/quality ratio to be a good deal, especially for a last-minute holiday booking, and that you enjoyed the nice view during your short stay. We si… Show more
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewEverything was great, thank you!
Dear Mrs. Maria, thank you very much for your great reviews and your absolutely positive feedback. We wish you a happy new year and all the best for 2025 and are already looking forward to welcoming you again. Your Sappl family and the entire team at Hotel Andreas Hofer.
Dear Mrs. Maria, thank you very much for your great reviews and your absolutely positive feedback. We wish you a happy new year and all the best for 2025 and are already looking forward to welcoming you again. Your Sappl family and the enti… Show more
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewThe apartment is huge for 8 people (we were 4 people) with an excellent location, unbeatable views of the mountains and the fort, a very quiet and peaceful area, ideal for resting.
The only thing is that the apartment is classic old, nothing modern if you like new things, anyway It worked perfectly for us.
Dear Mrs. Maria. Thank you very much for your great reviews and your positive feedback. We are delighted that you had a successful stay with us and look forward to your next visit. Yours sincerely, Family Sappl & the Andreas Hofer Team
Reviewed: 19 August 2024 · Stayed in July 2024
Verified reviewLocation and apartment was exceptional.
Faster Wifi.
Dear Mr. Chris. Thank you very much for your great reviews and your positive feedback. We are delighted that you had a successful stay with us and look forward to your next visit. Yours sincerely, Family Sappl & the Andreas Hofer Team
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewLocation was great, room was good with all that we needed.
Instructions of where to check in at main hotel reception to get our room keys were not clear.
Dear Mr. Paul. Thank you very much for your excellent reviews and your positive feedback. We are delighted that you enjoyed your stay in our apartment house and are already looking forward to welcoming you again. Your family Sappl and the whole team of the Hotel Andreas Hofer
Dear Mr. Paul. Thank you very much for your excellent reviews and your positive feedback. We are delighted that you enjoyed your stay in our apartment house and are already looking forward to welcoming you again. Your family Sappl and the w… Show more
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewReviewed: 20 March 2024 · Stayed in January 2024
Verified reviewReviewed: 11 March 2024 · Stayed in March 2024
Verified reviewGreat space for a group holiday, super clean and a 5 min walk into the town.
Reviewed: 7 March 2024 · Stayed in February 2024
Verified reviewReviewed: 29 February 2024 · Stayed in February 2024
Verified reviewReviewed: 30 September 2023 · Stayed in September 2023
Verified reviewSpacious room with great balcony. Good value for money and excelent location.
Room dated
Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the spacious room with a great balcony, found good value for money, and appreciated the excellent location. We also appreciate your note about the room feeling dated. Your feedback is valuable to us, and we will internally review how we can enhance the rooms to meet our guests' expectations. We thank you for your honesty and hope that despite this aspect, you had an overall pleasant stay. If your travels bring you back our way, we would be delighted to welcome you again and ensure that your experience meets your expectations. Thank you once again for sharing your thoughts. Kind regards Family Sappl & Andreas Hofer Team
Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the spacious room with a great balcony, found good value for money, and appreciated the excellent location. We also appreciate your note about … Show more
Reviewed: 6 September 2023 · Stayed in September 2023
Verified reviewSelf contained and clean.
Nothing to dislike
Dear Tim, Thank you for taking the time to leave a review. We're delighted to hear that you found our accommodations self-contained and clean. It's wonderful that there was nothing to dislike about your stay. Your positive feedback is truly appreciated. If your travels bring you back our way, we'd be thrilled to host you again. If you ever have any specific suggestions or preferences, feel free to let us know. We look forward to welcoming you back in the future! Sincerely, Family Sappl & Andreas Hofer Team
Dear Tim, Thank you for taking the time to leave a review. We're delighted to hear that you found our accommodations self-contained and clean. It's wonderful that there was nothing to dislike about your stay. Your positive feedback … Show more
Reviewed: 29 August 2023 · Stayed in August 2023
Verified reviewThe location of this Hotel is close to the center of town, and features a beautiful view. The room had a nice balcony, and sufficient kitchenware to cook simple meals. Concierge at the hotel was helpful, and accommodated us when asked to. Having laundry as an option is also great.
The building itself is quite outdated, and is a bit worn down in terms of carpets, furniture, and plumbing. The shower would fill up with water quite quickly, and the sink in the kitchen seemed very loose. The closet door seemed broken, and couldn't be moved without a good deal of effort. The pillow was very cheap, and way to thin. The wifi in our room was very weak, and would disconnect often. The room features a coffee machine without coffee pods, which, in my opinion are unrealistic to buy while travelling. Likewise, laundry soap isn't exactly something convenient to buy while on a trip in another country.
Dear Cooper, Thank you for your honest feedback. We take it as an opportunity to improve our service. Our janitor has already taken care of the shower, sink and closet door. Also the wifi is being checked, to avoid future connection problems. We are very sorry for the inconvenience of the coffee machine. For your next stay, please tell us already while here, so we can sort out certain things immediately. Kind regards Family Sappl & Andreas Hofer staff
Dear Cooper, Thank you for your honest feedback. We take it as an opportunity to improve our service. Our janitor has already taken care of the shower, sink and closet door. Also the wifi is being checked, to avoid future connection problem… Show more
Reviewed: 9 August 2023 · Stayed in August 2023
Verified reviewClean and good facilities. Also nice experience while checking in and out. The view was breathtaking.
Not all appartments had the same kitchen equipment.
Reviewed: 9 August 2023 · Stayed in June 2023
Verified reviewReviewed: 5 August 2023 · Stayed in July 2023
Verified reviewPosition
Almost useless kitchen Curtains that let the light enter in the room at 6 am Only one washing machine for the whole building
Dear Mr. Camillo, we are sorry to hear that you were not fully satisfied with your stay. We will check the kitchen utensils again, thank you for the information. Since many of our guests do not stay for a very long time and do not use the washing machine or the dryer, we only have one washing machine in the building, so far that has not been a problem. Still, we would like to welcome you again sometime! Kind regards, Family Sappl and the Andreas-Hofer-Team
Dear Mr. Camillo, we are sorry to hear that you were not fully satisfied with your stay. We will check the kitchen utensils again, thank you for the information. Since many of our guests do not stay for a very long time and do not use the w… Show more
Reviewed: 3 August 2023 · Stayed in July 2023
Verified reviewThe herd in the kitchen vás vers bad
Dear Mr./Mrs. Andersen, thank you very much for your review and for taking the time. Our technician has taken care of it, thank you for letting us know. Kind regards, Family Sappl and the Andreas-Hofer-Team
Reviewed: 24 February 2023 · Stayed in February 2023
Verified reviewlarge . well equipped . good location . easy book in
Greetings from Kufstein. Thank you very much for your really nice review. We hope to see you again soon! Kind regards from the Sappl family and Andreas Hofer team.