Reviews of Altstadthotel Weisses Kreuz 4 stars
Herzog-Friedrich-Str. 31, Innenstadt, 6020 Innsbruck, Austria
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewEverything was absolutely lovely—from the welcome drink to the amazing breakfast. The staff was wonderful and the location was great!
Nothing
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location and wonderful room.
Seemed pricey
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location was brilliant, breakfast was very nice with many choices of food, and the room was also very nice and we intend to visit again.
Unfortunately we didn’t have tea making facilities or a small fridge but it certainly didn’t take anything away from the enjoyment of our stay.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewQuirky but lovely
No kettle in the room !
Thank you for taking the time to give us feedback. We are delighted to hear that you enjoyed our service and our location, and regional breakfast. We are happy to provide kettles on request at reception or bring them to your room. These are not provided in all rooms to offer our guests more space. We are available 24 hours a day to answer any questions you may have during your stay. We would be delighted to welcome you back to Innsbruck. Best regards, Ylenia and the entire team at the Altstadthotel Weisses Kreuz
Thank you for taking the time to give us feedback. We are delighted to hear that you enjoyed our service and our location, and regional breakfast. We are happy to provide kettles on request at reception or bring them to your room. These ar… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent location for the main old town, the property was different but better than a lot. Rooms were excellent but lacked external light. Showers and wash facilities were very good
Nothing to dislike. Well worth the money and a good experience
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewnice people
no table to work at in the room noise comming from the street industriel room without atmosphere
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewRoof top bar.
Thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our service. We would be happy to welcome you back to Innsbruck. Best regards, Ylenia and the entire team at the Altstadthotel Weisses Kreuz
Thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our service. We would be happy to welcome you back to Innsbruck. Best regards, Ylenia and the entire team at the Altstadt… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe perfect location yet quiet
Thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our location and our service. We would be happy to welcome you back to Innsbruck. Best regards, Ylenia and the entire team at the Altstadthotel Weisses Kreuz
Thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our location and our service. We would be happy to welcome you back to Innsbruck. Best regards, Ylenia and the entire tea… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff were very welcoming and helpful. The location (about as central as you can get!) was excellent. We very much enjoyed the breakfast in the top-floor bar area – complete with freshly-cooked Kaiserschmarrn as a final treat. The room wasn't huge but the additional private "conservatory-style" seating area, with chairs, coffee table and a glass roof was a very pleasant surprise.
There was a very minor housekeeping issue – but nothing that spoiled our stay. It seems to be a common Austrian theme, but if you like firm pillows, you'll probably have to ask for them. The places to put cases were a little awkward to use because of the padding behind them, which also meant it was difficult to access the safe with a case overhanging it – but this is getting very nit-picking. Basically, we really liked the place!
Thank you for taking the time to give us your feedback. We are delighted to hear that you were impressed by our service, our location and our regional and extensive breakfast buffet. During your stay, we are available 24 hours a day to answer any questions or concerns you may have. We would be delighted to welcome you back to Innsbruck so that we can convince you even more of our hotel. Best regards, Ylenia and the entire team of the Altstadthotel Weisses Kreuz
Thank you for taking the time to give us your feedback. We are delighted to hear that you were impressed by our service, our location and our regional and extensive breakfast buffet. During your stay, we are available 24 hours a day to answ… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewA good location in the pedestrianised Altstadt that was close to all the sights. A sincere welcome from reception (at the top of the building) with a drink on the house before going to the room. The hotel was quiet and we only saw other guests at checkin.
Paying extra for a view of the gold roof was a pretty tenuous extra expense - if you hung out the edge of the bay window you could just about see a little section. The walls of the room were scuffed. The air conditioning control didn't work. I worked out that I'm not a fan of the impractical sink-in-the-room look, preferring the classic everything-in-the-bathroom, but I knew what I was getting when booking.
Thank you for taking the time to give us your feedback. We are delighted to hear that you were impressed by our service and our location. During your stay, we are available 24 hours a day to answer any questions or concerns you may have. We would be delighted to welcome you back to Innsbruck so that we can convince you even more of our hotel. Best regards, Ylenia and the entire team of the Altstadthotel Weisses Kreuz
Thank you for taking the time to give us your feedback. We are delighted to hear that you were impressed by our service and our location. During your stay, we are available 24 hours a day to answer any questions or concerns you may have. We… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewwelcome drink upon arrival. right in the old town. room is small but our room has an enclosed balcony which is a first for us.
Thank you for taking the time to give us your feedback. We are delighted to hear that you were impressed by our service and our location. During your stay, we are available 24 hours a day to answer any questions or concerns you may have. We would be delighted to welcome you back to Innsbruck so that we can convince you even more of our hotel. Best regards, Ylenia and the entire team of the Altstadthotel Weisses Kreuz
Thank you for taking the time to give us your feedback. We are delighted to hear that you were impressed by our service and our location. During your stay, we are available 24 hours a day to answer any questions or concerns you may have. We… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff were excellent in every way.
nothing
Thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our service. We would be happy to welcome you back to Innsbruck. Best regards, Ylenia and the entire team at the Altstadthotel Weisses Kreuz
Thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our service. We would be happy to welcome you back to Innsbruck. Best regards, Ylenia and the entire team at the Altstadt… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewSleek decor and well-appointed hotel right in the center of shopping. Cute little bar on the top floor. The room was cozy and dark— perfect for a long night of sleep after traveling so far. The attached courtyard type sitting area was a great touch.
I thought breakfast was included so I was disappointed to learn it wasn’t.
Thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our service. We would be happy to welcome you back to Innsbruck. Best regards, Alina and the entire team at the Altstadthotel Weisses Kreuz
Thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our service. We would be happy to welcome you back to Innsbruck. Best regards, Alina and the entire team at the Altstadth… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGrate hotel and the owner Brigette is such an amazing woman. She really got into our hearts. Danke Brigette.
Dear Alon, thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our service. We would be happy to welcome you back to Innsbruck. Best regards, Alina and the entire team at the Altstadthotel Weisses Kreuz
Dear Alon, thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our service. We would be happy to welcome you back to Innsbruck. Best regards, Alina and the entire team at th… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe convenience of the hotel was amazing, and it is located near lots of good food and the airport. Breakfast is not included. Room was comfy with a kettle and hot water.
The only qualm I have is that the lady who does the room service would knock on our door at different hour of different days where sometimes it would break our sleep cycle. Everything else was perfect.
Dear Cuiwen, how glad we are to receive such kind words from you, thank you so much! We always try our best to contribute in giving our guests the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We are sorry that the houskeeping came to early and broke up your sleep cycle. We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Alina and the Weisses Kreuz team
Dear Cuiwen, how glad we are to receive such kind words from you, thank you so much! We always try our best to contribute in giving our guests the best experience possible, we are very pleased to hear that our guests do recognize and apprec… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe hotel offers a pleasant experience in the city, with a reception and bar on the top floor that provides excellent views. The guest rooms are well-appointed and feature comfortable beds. The hotel also provides convenient luggage storage, allowing guests to explore the city further after check-out.
Thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our service. We would be happy to welcome you back to Innsbruck. Best regards, Ylenia and the entire team at the Altstadthotel Weisses Kreuz
Thank you for taking the time to give us your feedback. We are delighted to hear that we were able to impress you with our service. We would be happy to welcome you back to Innsbruck. Best regards, Ylenia and the entire team at the Altstadt… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery well located in the old town area of Innsbruck, providing ready access to the cultural and recreational facilities that we enjoyed. The owner and staff work as a team, providing levels of service and support that exceeded our expectations. One of our best boutique accommodation experiences over many years of travel.
Nothing.
How glad we are to receive such kind words from you, thank you so much! We always try our best to contribute in giving our guests the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our efforts! We definitely hope to see you again in the near future, meanwhile all the best from Innsbruck! Kind regards, Ylenia and the Weisses Kreuz team
How glad we are to receive such kind words from you, thank you so much! We always try our best to contribute in giving our guests the best experience possible, we are very pleased to hear that our guests do recognize and appreciate our effo… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified review