Our room was a little outdated and the bathroom really needs maintenance. It has a 5 star rating, but for luxury travellers this can be somewhat surprising; for guests being used to luxury hospitalty protocols and systems, Sacher is not one of the Aman/Belmond/FourSeasons/Mandarin structurered hotels; first we had to get used to that, but the people have their own way of working and they are absolutely worth their rating in their own specific Tiroler-luxe-hospitality way.

The staff is the true asset of this property. Always friendly, hospitable and so service minded. The Spa is very great, the food quality as wel.

Stayed in August 2025

This was one of the best holiday resorts that I have been to. Beautiful property and excellent hospitality.

Stayed in June 2025

Attention to detail and excellent service is everywhere…

Stayed in June 2025

everything is magical , the attention to detail in this hotel is outstanding and its a mixture of Classic cousiness and luxury

Stayed in June 2025

Everything was great

Amazing spa. Pretty big. Amazing food. Service very good

Stayed in April 2025

We’ve just returned from an unforgettable two-night stay at Alpin Resort Sacher, and I cannot emphasize enough how exceptional our experience was. Our small group of girlfriends celebrated a milestone birthday, and this stunning hotel exceeded every expectation. From the moment we arrived, we were enchanted by the exquisite design, impeccable attention to detail, and the luxurious atmosphere. The decor is opulent and inviting, and the property is immaculately maintained. A special mention must be made of the heavenly scent that fills the air—truly a signature touch. We opted for the half-board package, and every meal was a gastronomic delight. The 5- or 7-course dinners were delicious and beautifully presented, and the wine selection was wonderfully diverse. The cocktails were some of the best we’ve ever had, particularly the Cosmopolitan 1934, which I highly recommend! The evening entertainment was the perfect blend of sophistication and subtlety—ideal for enjoying conversation after dinner. During the day, we explored the hotel’s expansive spa, taking full advantage of its remarkable amenities. The full-body massages were heavenly, and trying cryotherapy was an exhilarating experience. Not many resorts offer such a comprehensive range of treatments. The standout aspect of our stay was the exceptional service. Every member of the team went above and beyond to ensure our comfort. Even our housekeeping attendant was kind and friendly, greeting us with birthday wishes. A special thank you to Brandon, our waiter, whose warmth and attentiveness made every meal more enjoyable. For a group of women with discerning tastes, Alpin Resort Sacher truly exceeded our expectations. We give it a resounding 10/10 and will wholeheartedly recommend it. Thank you for a luxurious, memorable weekend we will treasure forever.

Stayed in March 2025

We had an amazing stay! It was great to see that the high standard is being maintained - on cleanliness, attention to detail, staff friendliness and everything else. All our wishes and requests have been fulfilled and everyone was super nice and attentive

Stayed in March 2025

Many dogs come. Some barked. Mattress wasn't comfortable. First room no hot water in the shower. Second room the fridge broke and we couldn't stay in room after spa, waiting for them to finish.

Beautiful. Good food. Nice staff.

Stayed in March 2025

-

Everything

Stayed in February 2025

Food quality for a 5 star superior could be better.

Very nice SPA area with a lot of choices and a textile and not textile area, good gym equipment

Stayed in February 2025

Hotel needs more staff and better trained Not family friendly Soundproof is not good

Beautiful spacious rooms, our suite was 10/10 Shuttle bus service to ski lifts Great facilities in total Housekeeping

Stayed in February 2025

There is nothing yo complain about there

The beauty of the property is exceptional, every detail is thought to perfection so guests feel comfortable and at home, this first class hotel offers a very familiar atmosphere to it's guests

Stayed in February 2025

Nothing

Very nice hotel , amazing place and good dinner and breakfast

Stayed in January 2025

It is our second time back and we will be back again! This is a beautiful resort maintained to the highest standards. The rooms are decorated beautifully in Alpine style and enjoy wonderful views of the Alps. The outside areas are expansive wonderfully gardened with so many differest pools available to the guests. The inclusive hike with Michael is wonderful. He is so kind and funny and is such a professional guide. The service is impeccable. I would especially like to note Amy who was so professional and also gave us a recepie for the Spaetzle which we enjoyed in soup. Finally the food is devine, presented at a Michelin Star level. We have rearly gone back to hotels, but this place is definately worth coming back to!

Stayed in September 2024

Everything

Stayed in August 2024

I believe breakfast can be upgraded with a bit more variety.

Beautiful area, love the location.

Stayed in August 2024

Everything in this hotel is great. The hotel owner and all the staff are friendly. I will definitely come back

Stayed in July 2024

The location, the beautiful interiors, the spa, the rooms, the food and last but definitely not least the staff - so very attentive, friendly and helpful. Everything was amazing and we can’t wait to be back!

Stayed in May 2024

We LOVED everything! We went. while road tripping through our Honeymoon, and ever single detail was perfect. We've already booked for next Summer!

Stayed in May 2024

Everything was perfect

Stayed in May 2024

I liked everything. Starting with the lobby, staff service, room comfort, restaurant, spa and the location, design, healthy food provided, car service.

Stayed in March 2024

- nothing

- feeling of luxury is real - staff at top notch - the location is easy to reach - service is impeccable - dine in was delicious - great design and architecture - impressive lobby - great breakfast - tv was good - the balcony is nice - premise is beautiful - there is a lot to count definitely must stay

Stayed in April 2024

Just would be helpfull to know that the indoor poor is for the moment closed for maintenance before register the booking.

Very nice staff, amazing food and sparkling clean.

Stayed in April 2024

having visited when it was still the Astoria and now that it belongs to the Sacher and Leading Hotels of the World, it is missing an element of the perosnal. it feels more corporate, especially during the booking process where it felt they wanted to up-sell and not offer the option which was specifically requested, despite asking via mail a couple of times.

the overall ambience is very welcoming. the spa facilities are great and kept spotlessy clean, with plenty of lounge areas. the meals are good, although the bar, in paricularl the cocktail selection, is in my opinion rather ‘limited’ compared with other 5* hotels. staff are attentive, particularly Moni in the Max Restaurant, she is superb, friendly, polite and efficient. The massages and cosmetic proceedures were good.

Stayed in February 2024