Achenseestraße 18, 6212 Maurach, Austria
#4 of 13 hotels in Maurach
Guests' ChoiceBased on 25 hotel reviews
8.9Cleanliness
9.3
Comfort
9.5
Location
8.6
Facilities
8.7
Staff
9.6
Value for money
8.5
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 14, 2025
Inna29
United StatesSpacious room with two balconies and a lovely lake view. Great indoor pool, saunas, and tasty breakfast. No air conditioning, so with 95°F heat, we had to keep windows open. Our room faced a busy street, making sleep difficult. Quiet rooms face the mountains, but my request for one wasn’t accommodated. If leaving early, arrange in advance as the hotel is locked at night.
Stayed in August 2025
Reviewed: June 13, 2024
Bartek
PolandGreat views and food!
Stayed in June 2024
Reviewed: October 23, 2023
Cerys
GermanyReception service not as friendly and helpful as the restaurant. We tried with our German as best we could but from the three different staff there was no word of English which is unusual for a tourist area and in comparison to the restaurant When I asked for an extra pillow for my highly pregnant friend they said there were none which I don’t think is likely as they weren’t fully. It wasn’t bad service by any means- very efficient and the man at the start was quite friendly. The rooms are okay but quite small and not as well decorated in comparison to the restaurant. (Maybe that was just our room and the shape of it- 101)
Outstanding friendly service in the restaurant, beautiful three course meal to a higher gourmet standard. Restaurant is beautifully decorated in a modern alpine style. Fantastic service. spa is small but nice, Clean, good standard. Nice views of Achensee and mountains.
Stayed in October 2023
Reviewed: October 3, 2023
Matthew
GermanyThis was the perfect getaway for a week in the mountains; we loved the close proximity to many of the Achensee attractions (the Erlebnis Card is well worth the money), but it was also easy to spend a day relaxing in the well-appointed spa. What really set this property apart, though, was the fantastic customer service. We received personal support on all of our requests: including adding a few extra touches for a birthday we celebrated while there. And the food each night as part of the half pension (breakfast + dinner) was a highlight we looked forward to each day. If you are visiting this hotel, make sure you choose this half pension rate - it would be hard to summarize well enough how good the food was; suffice it to say that each night provided a different five course fine dining menu - and all directly within the hotel. We loved our stay and will definitely choose this hotel again if visiting the area.
Stayed in October 2023
Reviewed: September 21, 2023
Diana
GermanyDinner
Wellness
Stayed in September 2023
Reviewed: September 12, 2023
Keith
Hong KongInformation about the parking garage was not available until we checked in.
Great value half board option. Superb breakfast with fresh juice machine available. Delicate food options available.
Stayed in September 2023
Reviewed: July 26, 2023
John
United StatesParking lot could have been better.Gr
Breakfast and dinner were excellent. Indoor pool was nice and warm. View from balcony was fantastic.
Stayed in July 2023
Reviewed: July 24, 2023
Abdoulah
KuwaitThe was no refrigerator in the room But every thing was fabulous
The hotel is great The staff was helpful and friendly and smiling The room size was good The view wonderful The food was delicious and alot of options we had half-board I recommend if any one chose this hotel he should book with half-board
Stayed in July 2023
Reviewed: July 11, 2023
Younis
OmanNothing
Everything especially food, high quality food
Stayed in July 2023
Reviewed: August 15, 2025
Marc
Francethe hotel is overlooking a very noisy road with constant traffic of heavy lorries A Big minus: the landlord imposes continuous background music (including at night) which resumes in a permanent loud beat - music is not audible - nearly unbearable. I asked it to be stopped but met a dead end Happily enough rooms are well insulated from outdoor noise and background beat No mini fridge in the room there is no air conditioning but even with high temperatures outside (35°C) the room temperature remains acceptable
large spacious room with separate living area beauttiful furniture and pleasant tyrolean style environment toilets separate from the bathroom large balcony with a fantastic view on the Achensee lake large indoor swimming pool sumptuous breakfast buffet excellent restaurant welcoming, smiling and caring personnel bathrobes and large towels are proposed without asking for the spa and the swimming pool
Stayed in August 2025
Reviewed: July 8, 2025
Kucerova
Czech Republic- kitchen was already closed when we arrived at 9 p.m. - uncomfortable bed, very soft - the road right in front of hotel was very noisy almost all night
The lady at the reception was very nice and helpful. Nice view snd good breakfast.
Stayed in July 2025
Reviewed: November 3, 2024
Fuad
KuwaitVery old furniture I didn't get the view as per my request
The restaurant was good
Stayed in November 2024
Reviewed: September 7, 2023
Muneer
OmanHotel is very old
Location
Stayed in September 2023
Reviewed: August 30, 2025
Lisa
GermanyThere are no comments available for this review
Stayed in August 2025
Reviewed: July 27, 2025
Arnas
LithuaniaThere are no comments available for this review
Stayed in July 2025
Reviewed: February 9, 2025
Muhammed
CanadaThere are no comments available for this review
Stayed in February 2025
Reviewed: February 3, 2025
Alina
United KingdomThere are no comments available for this review
Stayed in February 2025
Reviewed: August 23, 2024
Valentina
GermanyThere are no comments available for this review
Stayed in August 2024
Reviewed: June 17, 2024
Sabukhi
AustriaThere are no comments available for this review
Stayed in June 2024
Reviewed: June 2, 2024
Philipp
GermanyThere are no comments available for this review
Stayed in June 2024
Reviewed: February 26, 2024
Graham
GermanyThere are no comments available for this review
Stayed in February 2024
Reviewed: January 30, 2024
Gary
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: September 18, 2023
Jan-moritz
GermanyThere are no comments available for this review
Stayed in September 2023
Reviewed: July 7, 2023
Malcolm
United KingdomThere are no comments available for this review
Stayed in June 2023
Showing 1 - 25
Bangkok, Thailand
Seewald, Germany
Bang Tao Beach, Thailand
Novalja, Croatia
Kyoto, Japan
Altoona, US
Rudolstadt, Germany
Grabovac, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content