Reviews of Hotel Alpen-Royal 4 stars
Liss 300, 6474 Jerzens, Austria
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Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGreat location top service
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewAmazing location and outstanding staff
Nothing
Reviewed: 22 September 2024 · Stayed in July 2024
Verified reviewLocalization, new pleasant hotel with views
The hotel is new, but absolutely inconvenient. The room has only furniture and tv. No water, no tea/coffee set, not even a kettle. Sauna working hours are very strange. You come after a day in the mountains it's already closed, before the day in the mountains it's still closed. BREAKFAST. The worst breakfast we've ever had. Absolutely poor choice of everything. Even kids asked "is that it?" If you are going into the mountains for a day you have to consider you'll stay hungry. Our kids ate nothing. We wanted to take a bread bun with us for them, but stuff came to us and told it's forbidden. Ok, fine. No bread for kids, no food for them. When we come to hotel we expect no troubles instead of thinking after check out how and where to feed my kids. Not sparing some flat bread is really mean. So, quality/price is unbalanced.
Reviewed: 7 July 2024 · Stayed in July 2024
Verified reviewBeautiful location with a great view. Nice personnel.
There is no fridge/mini bar in the room, and the beds are not very comfortable.