Reviews of Hotel & Spa Sonne 4 Sterne Superior 4 stars
Seestraße 15, 6365 Kirchberg in Tirol, Austria
Loading
Guests also reviewed these properties:
Kunshan, China
Bastrop, United States
Chianciano Terme, Italy
Bruges, Belgium
Josefuv dul, Czech Republic
Reyes, Argentina
Cali, Colombia
Trogir, Croatia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewPerfect location close to lake and city center, very comfortable beds and pillows, free access to pool, fitness and relax area, food was excellent and staff was kind and helpful.
Kitzbuhl card was not included.
Thank you very much for your great review! We are delighted that you enjoyed your stay with us so much – you seem to have been particularly impressed by our wellness area, the location, and the food. We are happy to take note of your comment about the Kitzbühel Card – thank you for that! We look forward to seeing you again soon. Warm regards from Kirchberg, Your team at Hotel Sonne
Thank you very much for your great review! We are delighted that you enjoyed your stay with us so much – you seem to have been particularly impressed by our wellness area, the location, and the food. We are happy to take note of your comm… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewGreat food and hospitality.
Thank you very much for your positive feedback. We are very happy that you enjoyed your stay in our hotel. We look forward to welcoming you again in our hotel. Greetings from Kirchberg YOUR HOTEL SONNE TEAM
Reviewed: 12 May 2025 · Stayed in March 2025
Verified reviewReviewed: 15 April 2025 · Stayed in February 2025
Verified reviewGreat hotel, great food, great service, great spa!!
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our hotel, the food, the service, and our spa – it means a lot to us to know that you had such a positive experience. We hope to have the pleasure of welcoming you back again soon! Warm regards, YOUR HOTEL SONNE TEAM
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our hotel, the food, the service, and our spa – it means a lot to us to know that you had such a positive experience. We hope to have the pleasure o… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewWhen I could give an 11 I would do it. Everything in this hotel is fantastic. Especially the performance of the employees
Nothing
Thank you very much for your fantastic review! We are very pleased that you enjoyed your stay with us and that our team was able to leave a positive impression. We look forward to welcoming you back soon!
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewBreakfast was great, nice rooms, dinner was lovely and well organised.
The only little thing would be to maybe start breakfast earlier than 7:30am.
Thank you very much for your feedback! We are delighted that you enjoyed your vacation with us! We have noted your constructive criticism regarding breakfast time. Best regards from Kirchberg YOUR HOTEL SONNE TEAM
Reviewed: 8 March 2025 · Stayed in February 2025
Verified reviewReviewed: 7 March 2025 · Stayed in February 2025
Verified reviewExcellent facilities and great staff, very helpful
Thank you so much for your feedback. Best ragards from Kirchberg YOUR HOTEL SONNE TEAM
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in February 2025
Verified reviewThe shuttle bus to the slopes is great. Dinner was delicious and also that after returning from the slopes at 16.00 we could enjoy small snacks. The spa was wonderful. We had a amazing time.
Room is spacious but bathroom is small and definitely needs an update. Fits a person with normal build. To shower you have to stand in a bathtub first. The space to shower is too small and dangerous that you can slip while getting out.
Thank you for your review. We are pleased that you were satisfied with our shuttle bus, dinner and afternoon snack. We have noted your comment regarding the shower and will take this into consideration. Best regards from Kirchberg YOUR HOTEL SONNE TEAM
Thank you for your review. We are pleased that you were satisfied with our shuttle bus, dinner and afternoon snack. We have noted your comment regarding the shower and will take this into consideration. Best regards from Kirchberg YOUR HOT… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewSPA & the gym was 10/10 Food (breakfast & dinner) was delicious, huge variety of different foods, plant based products. The staff was helpful and friendly Ski Bus from the door to the ski lift going every 30 minutes
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewEverything was so efficient and thoughtful. The quality of the property in terms of infrastructure was so great
Well thought out and very very comfortable
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThis is a truly amazing hotel. From the staff, the food and the facilities. I could not fault this property if I tried. Though definitely the highlight of this property is the spa area. I have travelled the world and have never seen facilities such as these - 6 stars.
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewService in the hotel as always at the top, fast check-in, polite staff, excellent waiters who understand you from half a word especially Daniel, excellent full breakfasts and great dinners, convenient service of delivery of skiers to the elevator and excellent spa complex! All at the highest level !!!
Value for money
Thank you very much for your time for a detailed evaluation. We are very pleased that you were very satisfied with our staff, our shuttle service, our breakfast and our wellness area. We are sorry that the price-performance ratio did not suit you. Best regards from Kirchberg YOUR HOTEL SONNE TEAM
Thank you very much for your time for a detailed evaluation. We are very pleased that you were very satisfied with our staff, our shuttle service, our breakfast and our wellness area. We are sorry that the price-performance ratio did not s… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewThe spa for naked residents had much better facilities - was empty most of the time . Shame
Thank you for your review. We are pleased that you were so satisfied with our house. We will pass on your comment to our manager that the wellness area was empty. Best regards from Kirchberg YOUR HOTEL SONNE TEAM
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewThe decor in the room, dinning area are very cool, the spa is amazing. I also enjoyed the free snac wwhen returning from the slopes and overall the food was great.
My room had some kind off new heating system, which could only be controlled centrally and it was really hot for the fist 2 nights, forcing me to sleep with an open window... the transfer system to the main ski stations, should be a bit more flexible, specially running until 5pm
Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the room décor, dining area, spa, and especially the complimentary snack after your day on the slopes. It’s wonderful to know that you found our food great overall. We’re sorry to hear about the heating system in your room and the discomfort it caused during your stay. Your comments regarding the transfer system are also appreciated, and we will review how we can make it more flexible to better serve our guests. We hope to welcome you back soon and provide you with an even more comfortable experience. Best regards, YOUR HOTEL SONNE TEAM
Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the room décor, dining area, spa, and especially the complimentary snack after your day on the slopes. It’s wonderful to know … Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewGreat property, rooms and staff. Fantastic spa and sauna facilities.
Breakfast buffet was good, but essentially the same food every day. As skiers, we really missed a hot tub.
Thank you very much for your positive review! We are pleased that you were very satisfied with our house. We are happy to pass on your comment regarding the breakfast buffet to our kitchen and restaurant. Best regards from Kirchberg YOUR HOTEL SONNE TEAM
Thank you very much for your positive review! We are pleased that you were very satisfied with our house. We are happy to pass on your comment regarding the breakfast buffet to our kitchen and restaurant. Best regards from Kirchberg YOUR HO… Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewWe were an Australian family looking for a white Xmas in Austria and were not disappointed. We were extremely happy with the overall package, good food ( we had half board), staff ( special mention to Anna who served us and Doris and Greta on Reception who were all great) The gym and Spa were very good.
The exhaust didn't seem to work in our bathroom/toilet
Thank you very much for your kind review! We are pleased that you were very satisfied with our staff, our food and our comfort. We will pass on your comments regarding the drain to our in-house technician. Best regrads from Kirchberg YOUR HOTEL SONNE TEAM
Thank you very much for your kind review! We are pleased that you were very satisfied with our staff, our food and our comfort. We will pass on your comments regarding the drain to our in-house technician. Best regrads from Kirchberg YOUR H… Show more